Strategic Account Manager, Talon.One
AMER
$220-260k
OTE
Marketing software for promotions & loyalty programs
Open for applications
Marketing software for promotions & loyalty programs
201-500 employees
Open for applications
$220-260k
OTE
201-500 employees
Company mission
To streamline the process for brands to run and scale their incentive campaigns.
Role
Who you are
- 8+ years of experience in enterprise account management or strategic sales in B2B SaaS, focused on growing existing customer relationships
- Proven ability to manage large, matrixed client organizations, engaging across multiple business units, stakeholders, and geographies
- Experience developing and executing strategic account plans, and owning commercial growth targets (upsell, cross-sell, renewal)
- Strong business acumen, with the ability to navigate customer organizations, influence decision-making, and build executive-level relationships
- Proven ability to lead cross-functional collaboration with account teams (e.g. Customer Success, Solution Engineering), driving internal alignment around strategic account goals with a strong sense of ownership and accountability
- Background in e-commerce or B2C marketing tech is a plus
- Entrepreneurial mindset: strategic thinker with a hands-on, problem-solving attitude
- Excellent communication and presentation skills - both written and verbal English
- While not required, fluency in other languages (especially Spanish) is strongly preferred
- Bachelor’s degree preferred (Business, Marketing, Engineering, or related field) or equivalent experience
What the job involves
- Own a portfolio of select high-value strategic accounts, developing long-term relationships and account plans to ensure product adoption, retention, and growth
- Identify and drive expansion opportunities within your accounts (e.g. new use cases, product modules, geographies, or business units)
- Partner closely with Customer Success Managers, Technical Account Managers, and Solution Engineers to ensure ongoing customer success and high product engagement
- Serve as key executive counterpart for your customers, building trusted advisor relationships with VP and C-level stakeholders
- Lead cross-functional account teams (e.g. Customer Success, Support, Product, Partnerships) to align on account strategy and execution
- Collaborate with solution and technology partners to jointly identify opportunities and strengthen our ecosystem value
- Maintain a deep understanding of Talon.One’s capabilities and, together with the post-sales account team, align them to customer goals, KPIs, and technical architecture
- Accurately forecast revenue and renewal timelines within your accounts, with full ownership of commercial growth targets
- Represent Talon.One in strategic account touchpoints, product demos, and client-specific events and workshops
Our take
Talon.one initiates and automates loyalty programs and discount campaigns for product-oriented businesses. Its varied product service includes coupon, referral, gift card, and loyalty software as well as product bundles and wallet solutions.
Paradoxical to its mission to create developer-free promotion tools for companies, Talon.one was actually founded by several software developers. In 2022, the company partnered with Big Commerce to offer promotion engine features to Jimmy Brings, an Australian alcohol delivery company, highlighting its integration capabilities as it had to collaborate effectively with various software companies.
Talon.one's offering has a lot of potential, which hasn't gone unnoticed, and its secured a hard-hitting client list that includes Mercedes, Delivery Hero and Adidas. It also raised some serious growth funding in 2025 which puts it in a great position as it eyes thoughtful and sustainable long-term growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2025
$135m
LATE VC
Dec 2018
$3.4m
SERIES A
Total funding: $138.4m
Company HQ
Kreuzberg, Berlin, Germany
Leadership
Christoph Gerber
(CEO & Co-founder)Currently Shareholder at adjust.com, AirHelp and Customer Alliance.
Sebastian Haas
(COO & Co-founder)Previously Founder of RapidApe, Marketing Consultant at Team Europe Ventures, and CMO at Surprise Internet GmbH.
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