Social Media Manager, US Mobile
$125-150k
5G connectivity provider
Posted today
5G connectivity provider
201-500 employees
Posted today
$125-150k
201-500 employees
Company mission
To revolutionise wireless by building the next-generation connectivity platform.
Role
Who you are
- 3–5 years of hands-on social media experience at a brand, agency, or fast-moving startup — bonus points if you've grown an account from a cold start
- A portfolio or examples of content you personally created, wrote, or edited — not just campaigns you oversaw
- Comfort being both the creative and the analyst: you can shoot/edit a TikTok in the morning and defend a KPI dashboard in the afternoon
- Excellent, adaptable writing — you can shift tone across platforms without losing a consistent brand personality
- A genuine, current relationship with the internet: you know why something is funny or shareable before it's explained to you
- Bias for action — comfortable publishing and iterating in real time rather than waiting for a dozen rounds of approval
- Experience with social analytics/listening tools
What the job involves
- Wireless carriers have spent decades sounding exactly the same — safe, corporate, forgettable
- US Mobile is taking a different approach
- We're building the first mobile carrier people actually want to follow, with a platform that’s genuinely different from anyone else
- We're looking for a Social Media Manager who lives on the internet, understands why things get shared, and can turn "your phone plan" into something people screenshot and send to their group chat
- This is a hands-on role — you're not managing a team, you're the one in the docs, in the comments, and in the edit, every day
- You'll own the day-to-day voice of US Mobile across every channel, while also being fluent enough in the numbers to know whether what you posted actually moved the business
- If you're the kind of person who reflexively drafts the perfect reply to a brand's Reddit thread before anyone asks you to — this is your job
- Brand Voice and & Content
- Own the day-to-day tone across TikTok, Instagram, X, Reddit, and YouTube
- Partner with content team to conceive, script, shoot, and edit social-first content, from quick-turn reactive posts to planned campaign content
- Build and manage the content calendar, balancing always-on posts with product launches, network news, and cultural moments
- Spot trends and platform shifts early, and translate them into brand-relevant content
- Partner with internal and external teams to keep messaging and brand experience consistent without sounding like a robot
- Strategy & Performance
- Set and report on social KPIs (e.g. follower growth, engagement, traffic, and downstream conversion/signups) and use them to shape what we make next
- Run regular performance reporting and translate the data into specific "do more of this, kill that" recommendations
- Identify and act on opportunities to turn organic social moments into acquisition or retention wins
- Keep a pulse on competitors and the broader culture landscape to inform what US Mobile should be doing next
- Community & Real-Time
- Manage community interactions and inbound engagement across channels, maintaining a distinct, human brand voice in every reply
- Monitor for and jump on real-time cultural and platform moments with a bias for speed over polish
- Surface user-generated content, fan moments, and community insight back into the content pipeline
Our take
4G networks transformed our internet experience with faster speeds and better connectivity, and 5G is now taking this further with even quicker speeds. Although 5G is becoming more common, it remains relatively new and not universally available. Networks offering 5G can be costly and might not always match the features of 4G networks.
US Mobile provides 5G mobile data connectivity in the US, claiming to reach speeds of up to 3GB p/s through eSIMs that can be activated remotely. The company offers a range of plans from cheap "talk and text" to unlimited data packages, the latter of which comes with a variety of perks such as free streaming service subscriptions and free international calls.
Whilst the company will face competition from the growing number of 5G network providers, US Mobile stands out by focusing on providing access to all, from unlimited family 3GB p/s packages to individual basic text and call SIMs. The company also guarantees full US coverage, in addition to providing various group pool packages for families and businesses - features which should see it remain a strong option in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
20% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$31m
SERIES A
Jul 2021
$11.5m
SERIES A
Total funding: $46.5m
Company benefits
- Flexible working hours
- Gym reimbursement
- Free cellular service on the best network in the US
- Free lunch in NYC office & fully stocked kitchen
- Metrocard reimbursement
Company HQ
Midtown East, New York, NY
Leadership
Ahmed Khattak
(Founder & CEO)Founder of GSM Nation LLC from 2010 to 2015.
Salary benchmarks
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