Data Analyst, Rightway

• Expert level of proficiency with SQL
• Proficiency with relational databases and database structures
• Bachelor’s degree in analytics, Computer Science, or related field, or equivalent work experience
• 4-6 years of experience in quantitative analytics and conducting advanced analytic modeling for large datasets
• 4+ years of industry experience querying and analyzing pharmacy benefit management claims data
• Confidently analyze data and discuss trends with our strategic clients during calls and business reviews
• Experience working with data and analytics services within cloud platforms (preferably AWS)
• Experience gathering and documenting requirements from clients or the business
• Ability to communicate analysis to business partners and clients both in writing and verbally
• Excellent communication and interpersonal skills
• Experienced with developing data tools, memos, and presentations to deliver data and insights to stakeholders
• Proven ability to guide standards and provide leadership and mentorship to junior team members

Desirable

• We are seeking a full-time Customer Success Analyst III to join our Data & Insights team
• In this role, you’ll be responsible for creating data analyses that demonstrate our company’s impact to clients and strategic partners in the PBM space
• You will support the development and execution of analytics, provide data-driven strategic insights, and create customized analytic approaches in a pharmacy benefits setting
• This role supports Rightway’s clinical delivery, operations, and other internal departments by developing and delivering complex analytical needs, including quarterly performance reviews and ad hoc client inquiries
• Additionally, as a Customer Success Analyst III, you will support strategic decision-making processes to optimize our PBM services
• Develop comprehensive analytics focusing on engagement with Rightway’s application
• Work cross-functionally with teams to provide actionable insights and refine and develop data processes for scalability
• Use advanced statistical analysis techniques to evaluate the effectiveness of our clinical management programs and devise measures for assessing efficacy on a recurring basis
• Contribute to the improvement of Rightway’s analytical infrastructure by implementing data preparation tools and automated reporting solutions
• Provide leadership and mentorship to junior analysts, guiding standards and best practices within the team
• Lead the development of analytic frameworks and methodologies to support strategic initiatives
• Communicate complex data analysis results effectively to stakeholders and provide actionable recommendations
• Work with the team to identify and qualify new analytic product opportunities, understand key technical challenges and recommend strategies to operationalize solutions
• Present reporting results to internal stakeholders and implement feedback to create optimal data analytics
• Perform detailed pharmacy claims analysis to identify and remedy variances in reporting between Rightway and third party data collectors