Senior Product Manager, Lottie
£70-85k
+ Equity
2 days a week in office (London Bridge)
A family's trusted guide to later life care
Job no longer available
A family's trusted guide to later life care
21-100 employees
Job no longer available
£70-85k
+ Equity
2 days a week in office (London Bridge)
21-100 employees
Company mission
To elevate later life for everybody.
Role
Who you are
- Experienced in working with designers and a team of engineers
- Comfortable operating within a high growth, and at times ambiguous, scale up
- Proactive, with the ability to manage multiple projects at once, and move at pace
- Proficient in data analysis and deriving insights and recommendations, and A/B testing
- Demonstrates strong commercial awareness
What the job involves
- We are looking for a Senior Product Manager to join our growing Product team here at Lottie
- This is a vital role in the company, developing new products and features to improve the search process for elderly care and helping care providers best service families, whilst delivering outcomes aligned to our business objectives - you’ll be directly impacting the growth and success of the business
- It’s an exciting and challenging position that touches almost every team across the business, you’re comfortable working with the other teams in the company design, customer service, marketing, engineering and commercial/partner management
- The role requires strategic thinking, creativity, an inquisitive mind and a willingness to get your hands dirty
- Here at Lottie, you’ll be given autonomy in your work from day one, though with guidance and training
- Identifying opportunities and delivering epics end to end (medium-large size features): this means you’ll be working across the full product lifecycle from ideation, working with our design team, collaborating closely with developers, testing, facilitating a smooth launch by working closely with all areas of the business, pulling data and recordings to optimise a feature post-launch
- Managing the flow of work for your engineering ‘pod’ and prioritising effectively based on the size of the opportunity and engineering effort required
- Working with other members of the business to identify requirements and improvements
- Proactively responding to product bugs / issues, working with developers to identify the problem, agree a solution
- Querying and analysing data to draw insights, sharing and presenting those insights, identifying changes and improvements that should be made
- Conducting A/B testing, user testing and review user engagement (using tools like Hotjar to analyse heatmaps and recordings)
Application process
- 4 stages (including a task)
- Talent Screen
- Hiring Manager Interview
- Task
- Final interview with our Founders
- Target time - 3 weeks
Salary benchmarks
Our take
Choosing a care home is often a hugely daunting, complex, and expensive process, coming at a time that's already stressful enough. What's more, the UK's ageing population is growing at an increasing rate, putting more strain on social care than ever before. The result is that 44% of care seekers often ultimately regret their choice of care home, something that has had increasing attention since the start of the COVID-19 pandemic.
Lottie aims to address this in part by simplifying the process of finding the perfect care home for every individual's specific needs. Its online marketplace gives users all the tools to select and compare the UK's best-performing care homes, taking into account CQC reports, facilities, treatment methods, and location.
Having received investment, Lottie aims to continue its growth to reshape the future of the care industry. It is doing so with a strong emphasis on data and real-time information, collecting datasets that will be vital not just to its business operations, but potentially to the UK government and healthcare policy too.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Autonomy
"Everyone is encouraged and empowered to use their own experiences and ideas to add value to the team in their respective departments. Lottie is very..."
Funding (last 2 of 4 rounds)
Oct 2023
$21m
SERIES A
Jul 2022
$8.2m
SEED
Total funding: $33.3m
Company benefits
- 26 days holiday + Bank holidays
- Flexible working hours
- Everyone owns equity
- Private Medical Insurance
- Cashplan
- Wellness budget
- L&D budget
- A 3-night stay at Unplugged
- 2-weeks Work from anywhere
- 20-weeks full pay for Primary Parental Leave
- 8-weeks full pay for Secondary Parental Leave
- 2-weeks unpaid Carers Leave
- 5-days paid leave for those going through the IVF process
- Workplace Nursery Scheme
- Compassionate Leave
- Employee Assistance Programme
- Access to Mental Health First Aiders
- Quarterly team events
Company values
- Ownership
- Impact
- Nimbleness
- Kindness
Company HQ
Bermondsey, London, UK
Articles
Leadership
Will Donnelly
(Co-Founder & CEO)Prior to Lottie, Will spent 5-years at CBRE, where they advised on £2.5bn of healthcare transactions, supported the NHS during COVID-19, and established themself as a leading global later living expert.
Chris Donnelly
(Co-Founder)Before Lottie, Chris founded and successfully grew Verb into one of the world's most recognised luxury digital agencies with a global client base including Bugatti, Jimmy Choo & Net A Porter.
People progressing
Hannah joined Lottie as the company's first Care Expert (Customer Care) following spells in the charity and tech sectors. Since joining, Hannah has been promoted a number of times and is now the Customer Care Lead.
Ruby started as a 4-week Care Expert Intern during University, which was extended. After 1.5 years in the Care Expert team, Ruby moved over to the Marketing team to pursue her career in Social Media!
Diversity, Equity & Inclusion at Lottie
Holly Leckenby Rye (Senior People Manager)
- Fostering an inclusive atmosphere where everyone feels valued and respected
- A wide range of inclusive benefits and policies
- Religious and cultural practices and holidays celebrated
- Job descriptions with inclusive language
- Quarterly anonymous employee engagement surveys
- Bias-free Performance Reviews with quantitive measures in place
- Employee Assistance Programmes
- A diverse social calendar to be inclusive of all employees
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