Service Desk Engineer, Finom

Salary not provided

+ Stock Options Program

macOS

Linux

Windows

JIRA

Junior, Mid and Senior level

Amsterdam

Financial solutions for entrepreneurs and freelancers

Open for applications

Financial solutions for entrepreneurs and freelancers

201-500 employees

FintechB2BBankingFinancial ServicesAccounting

Open for applications

Salary not provided

+ Stock Options Program

macOS

Linux

Windows

JIRA

Junior, Mid and Senior level

Amsterdam

201-500 employees

FintechB2BBankingFinancial ServicesAccounting

Company mission

To alleviate traditional pain points of SMEs & the self-employed, and prove that modern-day business management does not have to be difficult by providing a next-generation, all-in-one financial product.

Job

Company

Role

Who you are

If you are a technically skilled IT professional with a solid background in computer systems, software installations across multiple platforms, and network setups, and have a knack for solving IT-related issues efficiently, this position is ideal for you!
Proficient in configuring and installing Windows, and installing software on Linux and macOS
Expert knowledge of JIRA administration
Familiar with the main components of PCs and capable of performing basic PC and laptop maintenance such as upgrading RAM and replacing hard drives
Understands the principles of networking and capable of installing network equipment
Fluent in English and Russian (minimum level B2 for English required)
Experience with system administration and IT certifications like DORA or ISO127001 are highly advantageous
Skilled in developing solutions for IT system management and familiar with ITSM tools

What the job involves

This role demands hands-on experience in maintaining and setting up workstations, managing software deployments, and ensuring the stable operation of our IT infrastructure
Promptly resolve IT issues, provide user support and advice on software installations, and troubleshoot PC problems as part of technical support and troubleshooting duties
Keep the company’s IT infrastructure in stable working condition as part of infrastructure maintenance responsibilities
Handle the acquisition, setup, and preparation of user workstations, ensuring all are configured correctly and ready for use
Install and configure software on Windows, Linux, and macOS for user computers, ensuring all systems are up-to-date and functional
Install network equipment and handle network setups and configurations to ensure reliable network performance
Liaise with contractors for Internet services and office equipment to maintain essential services and supplies
Create and manage projects in JIRA, focusing on system solutions like Asset Management, MDM, Patch Management, Access Management, EDR, and License Management as part of project management duties
Develop the tool stack for ServiceDesk according to best practices and standards, ensuring efficient and effective issue resolution

Our take

Financial services can be complicated and time-consuming, especially for smaller companies, early-stage businesses, and freelancers. Founded by the team behind the online B2B bank Modulbank, Finom is the fastest-growing financial management platform for SMEs and freelancers. Its automated platform is comprised of a range of financial services, from expense management to e-invoicing to multi-banking - which is facilitated by its partnerships with VISA and Klarna.

Finom made some big moves in 2024, launching in Italy and receiving 50 million euros in funding. With Finom's financial services now available in France, Germany, the Netherlands and now Italy, the company has created excellent momentum for itself as it expands and further develops its platform.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

33% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 3 rounds)

Feb 2024

$56.1m

SERIES B

Sep 2020

$12m

SERIES A

Total funding: $75.4m

Company benefits

Become a stock options holder
Receive unwavering support and care
Work & Swim program

Company HQ

Buitenveldert-West, Amsterdam, Netherlands

Leadership

Andrey Petrov

(Co-CEO)

With 20 years in fintech and IT, Andrey founded Modulbank, the successful digital bank for entrepreneurs in Eastern Europe and had his own kindergarden franchise.

Oleg Laguta

(CFO)

Oleg has 14 years in fintech and banking development. They are a founder of Modulbank and has also opened a restaurant in Siberia.

Konstantin Stiskin

(Head of Strategy & Board Member)

Konstantin has 10+ years of experience as an investor and entrepreneur. They have entrepreneurial experience in genetics.

Yakov Novikov

(Co-CEO)

Yakov has 15 years in fintech and marketing and are a founder of Modulbank.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 8 more jobs at Finom