Service Desk Engineer, Finom

Salary not provided

+ Stock Options Program

macOS

Linux

Windows

JIRA

Junior, Mid and Senior level

Amsterdam

Financial solutions for entrepreneurs and freelancers

Job no longer available

Financial solutions for entrepreneurs and freelancers

501-1000 employees

FintechB2BBankingFinancial ServicesAccounting

Job no longer available

Salary not provided

+ Stock Options Program

macOS

Linux

Windows

JIRA

Junior, Mid and Senior level

Amsterdam

501-1000 employees

FintechB2BBankingFinancial ServicesAccounting

Company mission

To develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.

Job

Company

Role

Who you are

If you are a technically skilled IT professional with a solid background in computer systems, software installations across multiple platforms, and network setups, and have a knack for solving IT-related issues efficiently, this position is ideal for you!
Proficient in configuring and installing Windows, and installing software on Linux and macOS
Expert knowledge of JIRA administration
Familiar with the main components of PCs and capable of performing basic PC and laptop maintenance such as upgrading RAM and replacing hard drives
Understands the principles of networking and capable of installing network equipment
Fluent in English and Russian (minimum level B2 for English required)
Experience with system administration and IT certifications like DORA or ISO127001 are highly advantageous
Skilled in developing solutions for IT system management and familiar with ITSM tools

What the job involves

This role demands hands-on experience in maintaining and setting up workstations, managing software deployments, and ensuring the stable operation of our IT infrastructure
Promptly resolve IT issues, provide user support and advice on software installations, and troubleshoot PC problems as part of technical support and troubleshooting duties
Keep the company’s IT infrastructure in stable working condition as part of infrastructure maintenance responsibilities
Handle the acquisition, setup, and preparation of user workstations, ensuring all are configured correctly and ready for use
Install and configure software on Windows, Linux, and macOS for user computers, ensuring all systems are up-to-date and functional
Install network equipment and handle network setups and configurations to ensure reliable network performance
Liaise with contractors for Internet services and office equipment to maintain essential services and supplies
Create and manage projects in JIRA, focusing on system solutions like Asset Management, MDM, Patch Management, Access Management, EDR, and License Management as part of project management duties
Develop the tool stack for ServiceDesk according to best practices and standards, ensuring efficient and effective issue resolution

Our take

Financial services can be complicates and time-consuming, especially for smaller companies, early-stage businesses, and freelancers. And navigating everything from invoices to expenses can often pull focus away from actually running the business.

Founded by the team behind the online B2B bank Modulbank, Finom is the fastest-growing financial management platform SMEs and freelancers. Its automates tools cover everything from expense tracking to e-invoicing to multi-banking, and it's even supported by partnerships with the likes of VISA and Klarna.

This rapid growth is backed by strong investor confidence too, with some significant funding added to its name in 2025. The capital will support customer acquisition, product expansion, and strategic initiatives. And with ambitions to reach 1M businesses customers by the end of 2026, Finom is seriously setting its sights high.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

33% employee growth in 12 months

Glassdoor (3.7)

Trustpilot (4.6)

Company

Funding (last 2 of 4 rounds)

Jun 2025

$134.9m

SERIES C

Feb 2024

$58.7m

SERIES B

Total funding: $213.2m

Company HQ

Buitenveldert-West, Amsterdam, Netherlands

Leadership

Andrew Petrov

(Co-Founder & CEO)

Prior to co-founding Finom in 2020, Andrew co-founded Modulbank where he served as a Chairman of the Board for 5 years.

Oleg Laguta

(Co-Founder & CFO)

Oleg has 14 years in fintech and banking development. Previously, he co-founded Modulbank alongside Andrew.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 17 more jobs at Finom