Client Delivery Advocate, iCapital
Analyst
More information about location
4 days a week in office
Fintech platform for alternative investments
Open for applications
Fintech platform for alternative investments
1001+ employees
Open for applications
More information about location
4 days a week in office
1001+ employees
Company mission
To transform the world's investment industry for better outcomes.
Role
Who you are
- Bachelor's degree with a concentration in finance, computer science, statistics, mathematics, data science, or a similar field
- Excellent customer relations skills
- Foster and maintain effective relationships
- Proactively assess and act upon client and company needs
- Well-organized and self-motivated with the ability to prioritize tasks and meet deadlines
- Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
- Comfortable with technology, software tools and applications and able to learn new software quickly; Strong MS Excel and PowerPoint skills, basic knowledge of database concepts, and any type of programming and a working knowledge of Photoshop, HTML design, or similar tools
- Knowledge of liquid investments such as Equities, Bonds, ETFs, Mutual Funds, SMA/UMA, alternative investments, performance reporting calculations and methodologies, portfolio management and rebalancing, as well as how RIA investment advisors ’work
- Critical thinker that possesses strong-problem-solving skills and can summarize information clearly and concisely, both written and verbally
- Devotion to collaboration and ability to thrive in a team environment while working independently
What the job involves
- ICapital is seeking a Client Delivery Advocate Analyst to join the Data Solutions team
- This individual must be comfortable working in a dynamic, performance-driven, fast-paced environment, and is committed to delivering a high-quality, accurate product on a time-sensitive basis
- Daily activities will be diverse, from setting up and maintaining software applications, to assisting clients with issues, special projects, sales calls, and helping with all the non-related tasks associated with building an innovative company
- The role is a mix of finance and technology
- Financial Reporting and Data Aggregation tools
- Analyze and explain portfolio performance results
- Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects
- Analyze private equity and hedge fund statements for input into system
- Consolidate data from multiple sources and custodians
- Provide accurate and timely statements and data entry
- Generate reports as needed
- Work with clients and partners to resolve data issues
- Develop and strengthen client relationships via client on-boarding, client account setup, training, day-to-day support and issue management
- Maintain software maintenance, system setup and configuration which includes new client setup, new financial account and asset set-up and classification. This assists in data feed management, creating custom reports based on client-specific needs, liaise with the vendor partners for enhancements, and system data issues
- Work with the team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications
- Establish operational effectiveness through the development, adoption of policies, procedures, and controls
Our take
Alternative investing can yield huge profits, but it can often be inaccessible, even to enterprises. iCapital solves this problem by guiding large-scale businesses through the alternative investing process.
Since launching in 2013, iCapital has provided enterprises with an investing marketplace. Its focus has been on banking, wealth management, and asset management companies, and iCapital now serves clients such as JP Morgan, Evercore, and Rockefeller. As of February 2025, the company services nearly $500 billion in global client assets, clear evidence of industry confidence in the company.
iCapital's impact on the financial world is undeniable, forging strong and profitable partnerships with leading institutions like Morgan Stanley. With a proven track record, impressive funding and a rapidly growing platform, iCapital is poised for significant further expansion in the years to come.
Steph
Company Specialist at Welcome to the Jungle
Insights
42% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jul 2025
$820m
SERIES E
Dec 2021
$50m
LATE VC
Total funding: $1.5bn
Company HQ
Murray Hill, New York, NY
Leadership
Lawrence Calcano
(CEO & Chairman)Previously worked as Director of Capitol Acquisition Corp., and served as Director of Vibrant Emotional Health for 10 years.
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