Enterprise Account Director, Later
$175-225k
OTE
More information about location
Influencer marketing and social media management
Be an early applicant
Influencer marketing and social media management
1001+ employees
Be an early applicant
$175-225k
OTE
More information about location
1001+ employees
Company mission
To help the world's top brands create high-performing social content and collaborate with creators to reach new audiences, drive engagement, and generate predictable ROI.
Role
Who you are
- This role is ideal for a strategic, trusted advisor skilled in executive relationship management, especially within regulated or restricted environments, where risk management, discretion, and operational rigor are essential
- 6+ years of experience in strategic account management, customer success, or enterprise sales, with direct ownership of revenue retention and growth
- Proven experience working with enterprise brands in influencer or social marketing, ideally within regulated or highly restricted industries
- Demonstrated success navigating complex enterprise buying cycles and multi-stakeholder decision-making environments
- Track record of building trusted relationships with senior decision-makers and anticipating organizational changes
- Exceptional communication, presentation, and negotiation skills, with the ability to command executive-level conversations
- Strong operational discipline and time management skills to deliver against KPIs and defined business outcomes
- Experience working cross-functionally with Sales, Product, Marketing, Data, and Delivery teams
- Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear
- Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights
- Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement
- Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high
- Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth
- Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity
What the job involves
- As an Account Director at Later, you’ll play a crucial role in supporting and nurturing our top-tier enterprise clients, ensuring their growth and success
- You’ll work closely with the sales team, leveraging your industry expertise and strategic insights to build strong, long-term relationships with brands and agencies
- Your primary focus will be to help clients achieve their business goals, drive revenue growth, and ensure seamless execution of client initiatives
- Own the long-term success and commercial growth of a portfolio of enterprise clients, with accountability for retention, expansion, and multi-year value creation
- Develop and execute tailored account success plans that align Later’s capabilities to each client’s strategic business objectives
- Proactively identify expansion opportunities by deeply understanding client priorities, organizational changes, and market dynamics
- Partner closely with Sales to support enterprise growth strategies, including renewals, upsells, and strategic expansions
- Lead high-impact client engagements including executive business reviews, strategic planning sessions, and educational workshops (e.g., lunch-and-learns)
- Serve as the primary point of contact across the full client lifecycle—onboarding, execution, expansion, and renewal—ensuring clarity, momentum, and accountability at every stage
- Navigate complex, regulated environments with confidence, ensuring solutions meet client requirements while maximizing business value
- Ensure seamless execution by partnering closely with delivery and execution teams to translate strategy into results
- Collaborate cross-functionally with Sales, Product, Marketing, Data, and Delivery teams to design solutions that solve real client problems
- Act as an internal advocate for enterprise clients, ensuring priorities, risks, and opportunities are clearly communicated and addressed
- Share insights and learnings across teams to elevate how Later serves enterprise customers
- Be a visible, credible presence with senior client stakeholders, including VPs, C-suite leaders, and department heads
- Lead complex client conversations with clarity, confidence, and sound judgment—even in high-pressure or ambiguous situations
- Model accountability, preparation, and follow-through, setting a high standard for enterprise account ownership across the organization
- Stay deeply informed on trends in social, influencer marketing, and regulated industries to proactively advise clients
- Gather and synthesize client feedback and market insights to inform product evolution and go-to-market strategy
- Represent Later externally at industry events, webinars, panels, and executive networking forums
- What success looks like:
- Enterprise clients consistently renew, expand, and deepen their partnership with Later
- Clients view you as a trusted advisor who proactively brings insights—not just solutions
- Executive stakeholders engage you early in strategic planning and decision-making
- Internal teams see you as a clear, prepared, and reliable partner who elevates execution
- Client feedback and insights directly influence product improvements and innovation
Our take
Platforms like Instagram, Pinterest, and TikTok have become indispensable for businesses of all sizes, shaping their marketing strategies and driving success. Later specializes in assisting customers in navigating these channels. Offering a visually oriented suite of tools, the marketing platform enables marketing managers to schedule, analyze, and track sales from their content effectively.
Focusing on small businesses, Later is doubling down on its strategy, aiming to provide additional products tailored for marketers at these enterprises while expanding its geographic reach. This expansion of product capabilities not only caters to the evolving needs of small businesses but also helps Later mitigate platform risk from social media companies mimicking its services. Partnerships with platforms like TikTok and Instagram, featuring post scheduling, analytics, and conversation tools, showcase Later's commitment to innovation and staying ahead in the competitive landscape.
Now, the company is entering an exciting new chapter with updates designed to help marketers and creators stay ahead of what's next in social. The platform now offers enhanced analytics, improved collaboration tools, expanded support for platforms like Threads and Snapchat, and smarter insights through innovations such as Future Trends. These developments show Later's commitment to making social media management more intuitive, data-driven, and impactful so brands and creators can build stronger connections and lead the next era in social storytelling.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2015
$1.2m
SEED
Dec 2014
$1.3m
SEED
Total funding: $3.8m
Company benefits
- Learning & development opportunities
- Market competitive compensation
- Hybrid work environment
- Flexible paid time off
- Competitive healthcare benefits
Company HQ
Government Center, Boston, MA
Leadership
Scott Sutton
(CEO)Scott joined lAter in 2023 as COO, becoming CEO in 2024. Previously, he spent 4 years at ZoomInfo, joining as VP of Revenue Operations before becoming Senior VP of Operations and then CBO.
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