Senior Site Reliability Engineer, Reach Financial
More information about location
Digital banking and lending platform
Be an early applicant
Digital banking and lending platform
21-100 employees
Be an early applicant
More information about location
21-100 employees
Company mission
Reach's mission is to help people outsmart debt for good
Role
Who you are
- If you’re passionate about automation, eliminating toil, and engineering large-scale reliability, we’d love to hear from you
- 5+ years of experience in Software Engineering or Site Reliability Engineering, focusing on scalability, automation, and reliability
- Strong coding skills in at least one language (Python, JavaScript/TypeScript, Go, or similar), with experience writing production-quality software
- Proficiency with CI/CD tools (GitHub Actions, ArgoCD, Jenkins, or similar), integrating security and testing into deployment pipelines
- Experience with containerization (Docker, OCI) and orchestration tools such as Kubernetes or AWS ECS
- Deep understanding of observability and monitoring using OpenTelemetry, Datadog, Prometheus, Grafana, or similar
- Hands-on experience with serverless architectures (AWS Lambda, Step Functions) and event-driven systems (SNS, SQS, Kafka)
- Familiarity with Infrastructure as Code (IaC) (Terraform, OpenTofu, CloudFormation) and cloud-native architecture
- A collaborative mindset and excellent communication skills, working closely with Software Engineers, PDEs, and Platform teams to drive system reliability and performance
Desirable
- Experience in financial services or lending
- Familiarity with compliance frameworks (SOC 2, PCI DSS, or similar)
- Experience optimizing performance and ensuring reliability in relational and non-relational databases
- Knowledge of Snowflake or other modern data platforms
- Cloud or platform certifications (AWS, Salesforce, or SRE-related)
- Salesforce development experience (APEX, Visualforce, LWC), or a strong willingness to learn
What the job involves
- As a Senior Site Reliability Engineer at Reach Financial, you’ll apply software engineering principles to solve complex reliability challenges and enhance operational excellence
- You’ll collaborate with Software Engineers, SDETs, Platform, and Product Teams to design, implement, and maintain highly available, fault-tolerant systems that serve millions of Americans
- You won’t just maintain systems—you will write production-quality code, automate infrastructure, and build self-healing systems that drive our business forward
- Develop software that improves system reliability, scalability, and performance
- Collaborate with Software Engineers, SDETs, and Platform Teams to design highly available, fault-tolerant systems
- Build self-healing and auto-scaling systems to minimize manual intervention and eliminate toil
- Enhance observability by developing custom monitoring, logging, tracing, and alerting solutions
- Write production-quality code in Python, JavaScript/TypeScript, or other modern languages
- Design and enforce SLIs, SLOs, and error budgets in partnership with Product and Engineering teams
- Troubleshoot and resolve complex incidents, applying root cause analysis (RCA) and postmortem processes
- Optimize cloud infrastructure (AWS, Kubernetes, Lambda, EC2) for cost, performance, and availability
- Partner with Security teams to ensure compliance and best practices are integrated across all systems and processes
Our take
Around 20% of U.S. venture capital poured into FinTech in 2021. Ripe for disruption, financial services like lending are also incredibly lucrative businesses. Reach Financial is part of a cohort of startups trying to reshape the lending experience for consumers in the U.S.
While many technology companies have attempted to go after this vertical, few have done so with the poise of Reach. Others have pursued flashy product features and feel-good branding. Instead, Reach has steadily built up a reputation for offering a practical, modern lending service distinguished for its customer service.
The startup also differentiates itself by its proprietary method for underwriting good borrowers based on signals that go well beyond credit scores. A major part of its focus will be refining its combination of artificial intelligence and machine learning to approve applicants who may be overlooked by other lenders.
Performing as a lender is becoming increasingly difficult in the current economic climate. Strong capabilities as an underwriter combined with a stellar reputation among borrowers should see Reach fare better than most venture-backed fintechs in this cycle.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Time-off | Our generous vacation day policy provides 3-6 weeks depending on your time with us. Additionally, we provide 1 paid day to volunteer at the non-profit of your choice!
- Health insurance | Our comprehensive medical, dental, and vision plans ensure that our team members and their families are protected and supported
- Life insurance | We are happy to cover up to $250,000 in life insurance benefits for every team member
- Learning & development | Monthly lunch-and-learns, quarterly financial wellness webinars and online training courses are just some of the ways we help you grow and recognize growth in each other
- Flexible geography | We are flexible on where our team members live, with a commitment to virtual workplace interaction, collaboration, and engagement
- Parental leave | We offer 12 weeks of paid parental leave to give new parents the time they need and deserve to bond with their new family members
- 401k savings | Our 401k plan that includes a company match that lets you save tax-free for retirement
- Team Events | We provide regular opportunities to gather as a community, both virtually and safely in-person — whether it’s Pride Month, the Summer Step Challenge, or our end-of-the-year holiday party, we are here to celebrate what makes us unique!
Company HQ
Financial District, New York, NY
Leadership
Daniel Tilipman
(CEO)Previously President and Co-founder of National Debt Relief.
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