Engineering Manager, Upside
Reconciliation
$188-237k
Salary dependent on location + equity
More information about location
3 days a week in office
Mobile reward application for retail spending
Be an early applicant
Mobile reward application for retail spending
201-500 employees
Be an early applicant
$188-237k
Salary dependent on location + equity
More information about location
3 days a week in office
201-500 employees
Company mission
To advance the economic power of people living and working in the real world.
Role
Who you are
- 3+ years of engineering management experience, mobile or distributed API domains are a strong plus, but we care most about your leadership track record
- A track record of scaling teams and leveling up systems, even when the path forward is unclear
- Comfort going deep on technical challenges across mobile and API infrastructure (AWS a plus) and back-end data tools (Snowflake, Hex, and similar)
- Hands-on familiarity with mobile and API development patterns: serverless, event-driven, REST, microservices, MVI, Clean Architecture is a plus; we're happy to help you build on what you already know
- A bias toward clarity over consensus, especially when things are moving fast
- Genuine curiosity about generative AI as a tool for improving how your team builds, ships, and improves over time
What the job involves
- At Upside, engineering leaders help teams make the right calls quickly; gathering the right input, taking smart risks, and shipping high-quality software that's delightful to use
- We're looking for an Engineering Manager to lead our Reconciliation team: a full-stack group responsible for Upside's transaction-matching pipeline, spanning our Kotlin Multiplatform (KMP) front-end and our Python + Java back-end. This team owns the post-claim experience; making sure Upside can accurately verify a transaction, award cash back when it's due, and help users recover when something goes wrong
- You'll combine technical depth with people-first leadership to drive operational excellence, grow your team, and scale the systems behind our core product. You'll also partner closely with other engineering leaders on organizational and technical strategy across our Consumer and Partnerships platforms
- Build a safe, collaborative team. Name problems openly and invite discussion, it's how your team does its best work
- Lean in beyond your lane. Bring a first-team mindset, jumping in wherever the org needs help
- Raise the bar. Spot and drive improvements in quality, performance, speed, and engineering standards
- Grow your people. Coach engineers, recognize their wins, and help them build skills that serve them for years
- Create clarity, not control. Set clear expectations so your team can operate with independence and confidence
- Define and evolve the team's domain: offer reconciliation, post-claim consumer experiences, receiptful/receiptless transaction flows, and self-heal capabilities ; adapting as Upside's needs grow
- Champion quality across the reconciliation stack: accuracy, reliability, observability, scalability, and clear decision-making in the systems that determine cash-back outcomes
- Keep the platform secure, resilient, and production-ready, with the tooling and practices that make iteration safe and diagnosis fast
- Act as a player-coach, contributing hands-on in high-leverage areas while guiding execution and modeling smart use of AI to speed up development, debugging, and system understanding
- Be the team's main cross-functional partner with Product, Design, Data, Consumer Ops, and partners, keeping roadmap and strategy tied to real gains in transaction success and user trust
Our take
Loyalty systems, vouchers, and other special offers have a proven track record at winning over new customers for businesses. However, customers can be reluctant to sign up due to the sheer number of these schemes. Upside exists to unify these loyalty schemes with a single flexible reward app.
While retail reward platforms are nothing new, Upside functions more like a marketplace, linking participating businesses to potential customers. It also rewards customers with cash back on eligible purchases, a more flexible reward than is traditional in loyalty schemes.
With over 50,000 businesses enrolled and 30 million app users, Upside has grown into a major player in this sector. The company is well-funded and ever-expanding its offering, with a product that is increasingly appreciated by consumers in an expensive world, as well as the businesses who depend on their custom.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (1 round)
Apr 2022
$65m
SERIES D
Total funding: $65m
Company benefits
- Health and Wellness - We’re happy to provide our team members with generous health, vision, and dental insurance options
- Lunch - We cover the cost of lunch everyday for team members onsite to enhance our team building and encourage collaboration. Plus local restaurants appreciate it!
- Stock Options - Our team’s success is our company’s success, and we should all have a stake in that. We’re glad to offer our team members valuable stock options
- Unlimited PTO - Yes, you read that right. When you need time off, we’ve got you covered
Company HQ
Dupont Circle, Washington, DC
Leadership
Alex Kinnier
(CEO & Co-Founder)Experience as Group Product Manager for Google from 2005 to 2008. Senior Vice President of Products and Engineering for Opower from 2012 to 2015.
Wayne Lin
(CPO & Co-Founder)Experience as Product Manager for Google from 2005 to 2010. Vice President of Product Management & Analytics for Opower from 2010 to 2015.
Rick McPhee
(Co-Founder)Experience as Vice President of Engineering for HP's Fortify Software from 2008 to 2012. Senior Vice President of Engineering for Opower from 2012 to 2015.
Joanna Kochaniak
(Engineer & Co-Founder)Experience as Programmer Analyst for the Institute for Physical Sciences from 2007 to 2010. Lead Software Engineer for Opower from 2010 to 2015.
Jan Rubio
(Designer & Co-Founder)Experience as Research Assistant for George Washington University from 2009 to 2011. Senior Software Engineer for Opower from 2011 to 2016.
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