Head of Product Operations, Atolls
Core
Shopping engagement company
Open for applications
Shopping engagement company
501-1000 employees
Open for applications
501-1000 employees
Company mission
To help millions of consumers shop with confidence.
Role
Who you are
- 3 - 5 years of experience in strategy consulting, mergers and acquisitions, or operations in tech
- A Master degree from a Tier 1 University
- Strategic & Analytical Skills: Strong problem-solving and analytical capabilities, with the ability to break down complex business problems, identify opportunities, and develop scalable solutions
- Operational Excellence: Proven ability to design, standardize, and optimize processes across complex or rapidly evolving products and organizations
- Leadership & Collaboration: A strong leadership track record
- Mindset: A proactive and persistent mindset, adaptability in a dynamic environment, and a strong interest in leveraging AI and automation to improve operational efficiency and decision-making
- Language requirements: Fluent in English and any other European languages is a plus
What the job involves
- We are looking for a Head of Product Operations (m/f/d) to join our Product team in Munich, Madrid, London or Paris with a hybrid work setup
- In this role, you will lead and improve the operations that are directly linked to our products
- Your work will directly impact our operational integrity notably by enhancing fraud detection, streamlining customer support processes, or managing cash projections
- All of which are critical to delivering a trustworthy and seamless experience for our users
- This dedicated product operations position was triggered by the launch of new offer types within our product, and the scope of the role will expand as we innovate with our product
- Your contributions will help shape how millions of consumers interact with our platforms, guiding them to make smart, fair, and rewarding choices
- Drive the entire fraud management and detection across all our product types and at payment process level
- Streamline customer support workflows
- Oversee the maintenance of our coupon auto apply and app to app operations
- Partner with finance to ensure we have enough cash on all our providers’ account
- Work cross-functionally with Product and other teams to translate business needs into scalable operational solutions and continuously improve the performance of our rewards products
Application process
- TA Call: Meet one of our Talent Experts and get to know Atolls better
- Technical Round: Focus on the technical aspects of the role (Through a Live Case), and meet your potential manager
- Final Round: Meet other Atollians 🏝️
- It varies from 1 to 3 interviews
- CV in English
Our take
With savings portals in over 20 countries, Deloitte’s Technology Fast 50 award winner Atolls - formerly Global Savings Group - has a track record of generating millions in income for a versatile range of retailers. With an international client base including Microsoft, Adidas, and H&M, Atolls uses data analytics to build customer service platforms for its clients' consumer bases. These platforms allow its clients to offer cashback, deals, and ways to save, thus enhancing the CX experience.
At a time when eCommerce and online marketplaces continue to outpace high street stores, Atolls capitalised on its valued success by acquiring online voucher and discount companies to its portfolio. Notable acquisitions include French cashback company iGraal in 2020 and discount code browser extension Pouch in 2019.
However, the company was acquired, itself in 2022, by Pepper.com, a marriage of the world's largest shopping community with Europe's leading shopping recommendation and rewards company. Hence, a multinational tech company empowering shoppers in over 20 markets has been born and will connect brands with consumers across around 2B annual purchases.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2020
$13m
LATE VC
Oct 2017
$11.5m
SERIES C
Total funding: $58.6m
Company benefits
- A culture that cherishes your individual and professional development
- An open-minded team that embraces new ideas, perspectives, and methodologies
- Flexible hybrid working scheme with the possibility of working from abroad for up to 6 weeks
- Cloud-based company
- 32 Days-Off + Your birthday off
- Global and Local get-togethers
- Possibility of taking a sabbatical after 2 years in the company
- Access to training and self-development learning platforms with up to 2.5 hours a week of your working hours
Company HQ
Sendling, Munich, Germany
Leadership
Andreas Fruth
(Co-Founder & Managing Director)Currently Co-Founder of CupoNation. Previously the Managing Director of RocketInternet, Co-Founder of DropGifts and Managing Director of LAZADA Group.
Gerhard Trautmann
(Co-Founder & CEO)Previously co-founded Global Savings Group where they served as the Global Managing Director and CEO. Prior to that, they spent almost 4 years at Siemans Management Consulting as a Project Manager.
Maria Fernanda de Azevedo Antunes Diniz Junqueira
(Co-Founder & Managing Director of Latin America)Co-Founder and CEO of CupoNation Brazil. Previously worked in Emerging Markets Sales & Trading - Debt Capital Market (DCM) at Goldman Sachs.
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