Product Manager, MyTime
+ Bonus + Equity
Scheduling, POS & customer engagement platform
Posted today
Scheduling, POS & customer engagement platform
101-200 employees
Posted today
+ Bonus + Equity
101-200 employees
Company mission
To allow businesses to set up and manager any appointments, classes and events easily.
Role
Who you are
- 5+ years of B2B software product development / product management experience with a track record of launching successful features and managing them over multiple releases; Startup and SaaS experience preferred
- Evidence of a highly process driven and detail oriented approach with the ability to organize and document requirements in an understandable and actionable way
- Proven ability to work with a fast-paced, agile-driven engineering team, based on mutual trust, credibility, and respect
- Self-motivator with outstanding verbal and written communication skills
- Bachelors in Computer Science or Management Information Systems preferred
What the job involves
- MyTime is, at its heart, a product-driven organization because it delivers the most critical functions that allow a business to run from scheduling appointments to customer engagement to handling in-store and online payment processing
- You will need to take full ownership of the development of specific areas of the product from strategy to execution
- You will be responsible for gathering and documenting customer requirements and translating them into stories for our design and development teams
- From there, you’ll be expected to guide UX/UI design, define test cases, establish acceptance criteria, and work with the engineering team to ensure timely, defect-free launches
- Finally, you’ll work closely with your peers in Product Marketing, Sales, and Customer Success to ensure customers are aware of upcoming changes to the product so as to minimize disruption to their day-to-day operations
- Collaborating closely with cross-functional teams to design and deliver new product capabilities that leverage Gen AI and LLM technologies to create transformative experiences
- Defining detailed functional and technical requirements for new features and product enhancements
- Building and managing multi-release roadmaps, ensuring alignment with strategic business goals and user needs
- Partnering with UX/UI teams to create user-friendly, intuitive experiences that drive high engagement and measurable impact
- Driving the end-to-end product lifecycle, from ideation to launch, and managing Epics & Stories to ensure smooth execution
- Working closely with customer success, training, and support teams to ensure they are equipped with the knowledge to drive adoption and provide exceptional customer experiences
- Analyzing product performance and customer feedback to continuously refine and improve the product
- Using data analytics to make informed decisions, measure the effectiveness of AI-powered features, and drive future product improvements
- Find a path to get things done despite roadblocks to get your work into the hands of users quickly and iteratively
- Enjoy working in a fast-paced, design-driven, product development cycle
- This role will report into the VP of Product Management
Our take
MyTime is a scheduling, point-of-sale (POS), and customer engagement platform that is designed for franchises and multi-location chains. The platform is allowing businesses to manage appointments and events, payment processing, and communication all in one place.
The company's booking experience can easily be integrated into businesses websites and mobile apps, allowing customers to find, book, and pay for services easily. The MyTime platform is also increasing client retention and visit frequency due to its automated marketing system, alongside automating manual operational tasks so clients can focus on their services and customers.
Founded in 2013, MyTime has seen steady growth since its inception and is now trusted by a number of leading enterprises and franchises, including lululemon, Tempur-pedic and Harvard University. Along with a host of awards to its name, MyTime is dedicated to continuing its mission of providing an all-in-one scheduling, POS, and customer engagement platform to help customers maximize revenue and reach even more customers.
Steph
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2017
$5.7m
SERIES C
Apr 2015
$9.3m
SERIES B
Total funding: $18m
Company benefits
- Comprehensive benefits package including health, dental, and vision insurance
- 401(k) planto help you invest in your future
- Generous vacation policy and paid holidays to ensure work-life balance
- MyTime is a remote-first company. This position is fully remote, offering the flexibility to work anywhere in the US
- Dynamic work environment with the opportunity for professional growth and development
Company HQ
Carthay Circle, Los Angeles, CA
Leadership
Ethan Anderson
(CEO & Founder)Experienced Advisor having previously worked for Summify, BrightNest and Apartment List. Also founded and led Redbeacon, a website and mobile app that easily compares home service providers.
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