Account Executive, BuildOps
Install Base
$75-125k
OTE
+ Equity
More information about location
Management software for commercial contractors
Be an early applicant
Management software for commercial contractors
501-1000 employees
Be an early applicant
$75-125k
OTE
+ Equity
More information about location
501-1000 employees
Company mission
To build the system that helps commercial contractors shape the future of the trades.
Role
Who you are
- At BuildOps, we’re building a groundbreaking software solution, built to support today’s commercial contractors
- From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement
- We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments
- Could you be our next hire?
- As an Install Base Account Executive at Build Ops, you will play a critical role in maintaining and growing our relationships with existing clients
- Your primary responsibility will be to identify opportunities for upselling and cross-selling, negotiating renewals and upsells
- Ensure customer satisfaction and drive adoption of our solutions
- Your excellent communication skills, account management expertise, and a keen understanding of our products will be essential in achieving revenue growth and customer success
- Ideally we find a person that is not only able to help grow revenue but is ready to build out the install base function as a potential future leader of the install base sales team
- 4+ years experience working as an Account Executive for a B2B Saas company
- Track record of overachieving revenue targets of $750k - $1 million + and successfully navigating and closing mid-market and corporate deals
- Previous SaaS and enterprise software experience
- Excellent verbal and written communication skills
- Construction Industry Experience is a +
- Sales and Negotiation: Demonstrated ability to identify upsell and cross-sell opportunities and close deals effectively
- Relationship Building: Excellent communication and interpersonal skills to build strong, trust-based relationships with customers
- Organizational Skills: Able to manage multiple accounts and prioritize many tasks efficiently
- A self-starter who thrives in a fast-paced, high-growth startup environment
- Passionate about providing exceptional customer experiences
- Creative, resourceful, detail-oriented, and well-organized
- Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment)
- Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
- A team player with high integrity and grit
What the job involves
- Upselling and Cross-selling: Identify opportunities for expanding product adoption within existing accounts. Present new features, upgrades, and complementary products to drive revenue growth
- Renewals and Retention: Work closely with customers to ensure timely contract renewals. Focus on reducing churn and retaining clients by addressing any concerns and providing exceptional service
- Account Management: Nurture and maintain strong relationships with existing clients in your assigned territory or accounts. Serve as the main point of contact for customer inquiries, issues, and escalations
- Customer Success: Understand clients' needs and usage of Build Ops software. Proactively engage with clients to ensure they derive maximum value from our solutions and achieve their business objectives
- Product Expertise: Develop a deep understanding of Build Ops' products and their applications. Stay up-to-date with product developments and industry trends
- Collaboration: Collaborate with internal teams, including sales, customer support, and product development, to advocate for customer needs and resolve issues
- Sales Reporting: Maintain accurate and up-to-date records of customer interactions, opportunities, and sales activities using CRM tools
Our take
BuildOps offers a tailored management software platform catering to the real estate sector, allowing its clientele to enhance cash flow and profit margins. Through its all-in-one invoicing and billing workflow, coupled with a robust financial reporting platform, BuildOps equips customers with the tools needed for streamlined operations.
The company's strategic focus on subcontractors within the construction and real estate industry sets it apart in a market where many management platforms struggle to integrate diverse functionalities. Unlike its competitors, BuildOps has mastered the all-in-one approach, mitigating miscommunication and confusion often stemming from disparate silos of information.
In a landscape worth billions, BuildOps has swiftly carved out a niche, positioning itself for significant growth in the years to come. In 2025, it secured new funding and cemented its status as a unicorn. This is a sure sign of investors' confidence in the company's vision and its potential to revolutionize management software for the modern commercial contractor.
Freddie
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2025
$127m
SERIES C
May 2023
$50m
EARLY VC
Total funding: $225.8m
Company benefits
- Financial: Competitive base salary. Generous equity options. Performance bonuses for 95%+ employees. Bi- annual performance & compensation reviews. RRSP & 401k employee contribution plan.
- Health & Family: Health/dental/vision insurance as of Day 1. Paid parental leave. Life insurance + disability insurance. Employee Family Assistance Program (EAP).
- Other Perks: Flexible PTO. Home-office allowance. Hybrid flexibility. Access to awesome office spaces (in L A , Toronto, and Raleigh). Team retreats & off- sites.
Company HQ
Santa Monica, CA
Leadership
Alok Chanani
(Co-Founder & CEO)Previously a Board Member at Wharton Angel Network, CEO at USA Commercial and Summer Associate at the Bernstein Companies.
Steve Chew
(CSO)Currently Community Lead at StartX. Previously Co-Founder and CEO at Swerv and Vice President of Marketing at Fundly.
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