Software Engineer, ServiceNow
Federal
$125.7-194.8k
Plus variable/incentive compensation
More information about location
Office located in Santa Clara, CA
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$125.7-194.8k
Plus variable/incentive compensation
More information about location
Office located in Santa Clara, CA
1001+ employees
Company mission
To transform IT to revolutionize the enterprise.
Role
Who you are
- Bachelors (w/ 3-5 years of experience), or Masters (w/ 2-3 years of experience) degree in Computer Science, or related Field
- 2+ years of experience with Java or a similar OO language, Java Script / Type Script etc
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Hands on experience with LLMs (Anthropic, OpenAI), including prompting for analysis, generating code, and structured outputs
- In depth knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
- Hands on knowledge of RDBMS/SQL
- Exposure to any public cloud providers like AWS, Azure etc is added benefit
- Passionate about Ai / Agentic AI , Building agents with evals, observability, and cost/latency tuning
- Preferred Experience /knowledge in Large data handling techs like Flink
What the job involves
- Join the CCM (Cloud Cost Management) engineering team in ServiceNow’s IT Asset Management suite!
- As a member of the CCM Engineering team, you’ll be working on cutting-edge ServiceNow AI platform to build help AI natives apps, helping customers understand and optimize their public cloud infrastructure
- If you’re a self-motivated, quick learner, who’s up for taking on extreme challenges, and passionate about cloud, the Cloud Cost Management (CCM) team is a perfect fit for you!
- Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
- Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users
- Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
- Design and ship agentic and GenAI features that turn product workflows into LLM-driven experiences, with tool use, guardrails, evals, and monitoring built in from day one
- Help design and implement new products and features while also enhancing the existing product suite
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7,700 customers, including 85% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in the upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15B, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Generous family leave
- Matched donations
- Annual learning stipends
- Flexible PTO
- Competitive retirement plan
- Paid volunteer time
Company HQ
Santa Clara, CA
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