Staff Infrastructure Engineer, Tabs

• You're a software engineer first, and your infrastructure expertise is built on that foundation
• You've run production systems on AWS and can lead platform-level change
• You think in systems: risk, rollback strategy, blast radius, and feedback loops
• You treat CI/CD and environments as products that should be fast, reliable, and self-serve
• You dig into logs and data yourself when something breaks, especially under pressure
• You influence through trust and clarity rather than control
• You balance pragmatism with long-term system health
• You value learning from failure and improving processes over assigning blame
• You communicate clearly and work well across teams
• 8+ years in software engineering, infrastructure, or SRE roles
• Experience in one or more modern languages such as TypeScript with a track record of writing production-quality scripts, tools, and services, and still hands-on today
• Deep hands-on experience running production workloads on AWS, including container platforms such as ECS/Fargate
• Expertise with infrastructure as code using Terraform, and ownership of Docker and Git workflows in production
• Solid working knowledge of Kubernetes and Helm
• Experience designing and running CI/CD systems such as GitHub Actions, including build parallelization and developer experience improvements
• Deep experience with observability tooling across metrics, logs, tracing, and alerting, including defining SLIs, SLOs, and error budgets
• Expertise operating distributed systems in production at scale, with an implementation-level understanding of messaging systems, partitioning, deploy strategies, and failure modes
• A track record of leading high-severity incidents, debugging live production issues from logs and data, and running blameless postmortems
• Experience proposing and evaluating multiple architectures, making trade-offs that fit the company's stage, and driving infrastructure decisions across teams
• Experience across more than one architecture or company environment, ideally including both larger companies and high-growth startups
• Comfortable navigating ambiguity and setting direction in a fast-moving environment
• Experience mentoring engineers and shaping infrastructure practices across an engineering org

Desirable

• We're looking for a Staff Infrastructure & Reliability Engineer to own the foundation Tabs runs on: our AWS environment, how we ship software, and how we know when something is wrong
• You'll set infrastructure direction for the company as a hands-on individual contributor, partnering with our platform team, our product engineers, and the product teams who build on what you build
• Tabs is building, not maintaining
• We're at the point where infrastructure is becoming a real investment area, and the decisions made in this seat will shape how the whole engineering org ships for years
• Payments, billing, and revenue for high-growth companies come with real compliance requirements
• The goal is to build it correctly, keep it easy to maintain, and evolve it as we grow
• This is not a corner seat
• You'll be expected to shape engineering and product decisions, and you'll have engineering leadership that understands infrastructure work and will pressure-test your calls
• You won't be working alone: you'll own the outcomes, with high-caliber engineers around you
• AWS infrastructure direction and platform evolution, including the migration from ECS/Fargate toward a more modern, scalable runtime
• Infrastructure as code and container foundations, with Terraform and Docker at the core
• CI/CD systems with a strong emphasis on developer experience, safety, and automation (GitHub Actions today; maturing CD tomorrow)
• Ephemeral environments and preview deploys to speed iteration and increase confidence in changes
• Observability standards across metrics, logs, and tracing, including alert hygiene, dashboards, and SLO development
• Incident response, on-call, postmortems, and the reliability culture that surrounds them
• Define and evolve reliability standards, SLIs, SLOs, and error budgets
• Improve observability, alerting, and incident processes across services
• Lead high-severity incidents hands-on and drive clear, actionable follow-ups
• Partner with engineering teams to design resilient, scalable systems
• Write production-quality code and automation to reduce toil and lower operational risk, so repeated problems get solved once
• Mentor engineers and influence best practices across teams