Senior Legal Operations Specialist, Fides
+Uncapped commission
More information about location
Corporate governance & entity management
Be an early applicant
Corporate governance & entity management
21-100 employees
Be an early applicant
+Uncapped commission
More information about location
21-100 employees
Company mission
Fides is on a mission to enable good governance globally.
Role
Who you are
- Licensed attorney in one or more US jurisdiction
- Strong understanding of corporate law, entity management, governance documents, and regulatory frameworks
- 1 to 2 years of client facing experience in a fast-paced environment such as BigLaw, Big Four, financial institutions, or a related field
Desirable
- Ability to interpret complex corporate structures and translate them into scalable workflows within the platform
- Experience working directly with clients; LegalTech or SaaS experience is a strong plus
- Strong project management skills with the ability to manage multiple onboardings and client relationships in parallel
- Excellent communication skills with the ability to explain legal concepts clearly and deliver actionable guidance
- Creative, analytical mindset with comfort using metrics, data, and structured processes to drive success
- Technical aptitude, familiarity with automation tools, and a continuous improvement mindset
What the job involves
- As a Legal Operations Specialist, you will work closely with our enterprise clients to help them adopt and fully capture the value of our platform
- You will lead the onboarding and initial setup for new customers and manage the relation with clients as they ensure successful adoption of the Fides platform
- Leveraging your legal expertise and understanding of corporate law, you will work closely with in-house legal teams - most often General Counsel, Corporate Secretaries, and their supporting teams - you will help clients accurately map governance data, optimize workflows, and unlock the full value of our platform
- You will collaborate with our global Customer Success, Product, and Sales teams to deliver a seamless client experience, expand client relationships, and contribute to the growth of our Governance business
- Serve as a knowledgeable point of contact for clients on corporate law and governance workflows
- Interpret and extract legally relevant data from complex corporate documents and map it accurately into the Fides platform
- Provide legally informed guidance that builds client trust and supports long-term partnership
- Lead onboarding projects for new enterprise clients, ensuring a structured, efficient, and timely implementation
- Design onboarding plans, coordinate stakeholders, and deliver training that accelerates product adoption
- Identify governance requirements and ensure the solution configuration aligns with each client’s corporate structure
- Support clients throughout their lifecycle with proactive check-ins, responsive communication, and issue resolution
- Drive product usage, deepen engagement, and promote best practices to maximize client value
- Organize webinars, workshops, and training sessions to educate client teams and strengthen retention
- Identify upsell opportunities within existing accounts and partner with Sales where needed to expand usage or introduce additional services
- Maintain accurate client data, track success metrics (OKRs, KPIs), and contribute strategic insights to Customer Success leadership
- Collaborate with Product to communicate client needs and suggest enhancements that improve platform usability and compliance
- Partner with Sales and Support teams to ensure unified, high-quality client outcomes
- Identify processes suitable for automation and help implement workflow improvements across CRM and internal systems
Application process
- 20 min Intro Call with Hiring Manager
- Hiring Project including 30 min Call
- Gatekeeper Interview (in person)
- Reference Call + Document check
- Offer Call
Our take
Fides offers general counsels, and other legal and compliance staff, the tools to manage all their corporate governance tasks on one digital platform. Though only launched in 2021, the company has a number of well-known customers including luxury watch merchant Chrono24 and VC fund Headline.
While corporate governance demands are growing rapidly, especially from investors, the space is still heavily dependent on lawyers who, given the laborious nature of the work, are prone to human error. The founders behind Fides have identified quite a gap in the market, pointing out that though demand and workload is growing, laws don’t change very often and can be more effectively managed digitally.
Having raised significant VC funding, Fides is now set on growing its team and refining the AI element of its software in a bid to automate as many parts of the governance workflow as possible.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Oct 2022
$4.3m
SEED
Aug 2022
$1m
SEED
Total funding: $5.3m
Company benefits
- Remote-first but super cool and cozy HQ office in Munich (Luisenstraße 51!)
- Mobility Budget (Bike or MVV)
- Company bootcamps in remote work locations
- Regular professional and fun events online and IRL with the whole team
- State-of-the-art laptop
- Every employee, independent of their function, can get shares in the company
- Urban Sports Club membership grant
Company HQ
Maxvorstadt, Munich, Germany
Leadership
Lisa Gradow
(CEO)Previously co-founded and was CPO of Usercentrics. Is a Startup Angel Investor as well as an Executive Board Member and Vice President for the German Startups Association.
Philippa Peters
(COO & Chief Legal Officer)Specialises in Corporate and Insolvency Law, previously working for high-profile law firms Freshfields, Noerr, and Möhrle Happ Luther.
Vincent Bobinski
(CTO)Previously founded and was CTO and MD of housekeeping startup Call Jeffrey (acquired by Helpling, 2021).
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