Site Reliability Engineer, LogRocket
Frontend monitoring and product analytics
Job no longer available
Frontend monitoring and product analytics
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To improve society's experience with software and that's where you come in.
Role
Who you are
- At least 5 years of experience as a Site Reliability Engineer, or related job
- Ability to read and understand product code (writing product code is a nice-to-have!)
- Familiarity with the state of the art in cloud technologies, including common providers, specific tools of the trade, and their strengths and weaknesses
- Experience operating applications and databases with demanding scalability or availability requirements
- Proven expertise in modern container orchestration practices (we use Kubernetes on GKE)
- A strong understanding of the performance, architecture, tooling, and cost of cloud systems
- A security focused mindset with a solid understanding of incident response and risk mitigation
- A strong collaborator who is transparent about progress on tasks, seeks feedback early and often, works effectively with the team and customers
What the job involves
- Improve quality of pager alerts while reducing noise
- Maintain awareness of engineering initiatives across the organization and monitor their impact on stability, cost, and performance
- Keep infrastructure up-to-date to take advantage of security patches and new features
- Improve operational security without sacrificing engineering independence
- Overhaul a fleet of nginx load-balancers handling 100s of thousands of requests per second without incurring downtime
- Work with members of the engineering team to identify and resolve spikes in processing latency in our ingestion worker pool
- Automate database scaling to improve operating cost while maintaining the ability to respond to traffic spikes
- Help build tools to streamline the onboarding and release process for customers using LogRocket's On-Premise offering
- Improve the performance and reliability of the system our Product Engineering teams use to both test and deploy software
Our take
LogRocket aims to swiftly and effectively identify bugs and UX issues, assisting developers in solving software engineering problems.
Through front-end monitoring and program analytics, LogRocket enhances customer experiences by preemptively identifying issues., This dedication to efficiency has garnered LogRocket more than 10000 clients, including major names like Airbnb, Bloomberg, and Ikea, Additionally, LogRocket has secured funding to further enhance software development.
The global product analytics market is rapidly expanding, projected to exceed $26B by 2026, driven by the demand for seamless user experiences. Competitors like Quantum Metric are motivating LogRocket to expand its bug-identification strategy and maintain its analytics leadership. A notable advancement in this direction was LogRocket's 2022 launch of Conditional Recording, a mobile app monitor that captures precise experience data.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2022
$25m
SERIES C
Nov 2019
$15m
SERIES B
Total funding: $55m
Company benefits
- Stock Options: Full-time employees receive stock options - we believe that we all should own a piece of the incredible company we’re building
- Health, Dental & Vision Coverage: Our robust nationwide health plans give you the flexibility to select the right coverage for you and your family through a variety of plan options
- Unlimited PTO: Enjoy time to travel, plan a staycation, or just take a day off when needed with our unlimited PTO policy. Each employee is afforded the flexibility to rest and recharge
- Parental Leave: Balancing work and family is essential, so LogRocket offers three months of fully-paid parental leave to any employee welcoming a child into their home
- Learning & Development: We know how important career growth is, so we offer a yearly stipend to help support continued development throughout your journey
- Lunch & Snacks: Free catered lunches three days a week plus unlimited snacks and cold brew in our office
- Social Activities: From trivia to chocolate making to virtual paint nights, we ensure employees are fostering connections and building strong relationships
- 401(K): Plan and invest for the future with a 401(k) via Guideline. LogRocket’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings
Company values
- First principles thinking: We first seek to understand the root of what we are trying to accomplish before we build a solution. What everyone else is doing doesn’t matter if we don’t understand and address the “why"
- Low ego: We allow the best ideas to rise to the surface, regardless of who or where they came from. We actively listen, we ask for advice, and we know creating solutions that solve real problems is what really matters, not who gets the credit
- Empathy: The perspective of others is the foundation of what we do and why. Putting ourselves in other people’s shoes is how we deliver the best experience, whether it’s for a customer, prospect, or colleague
- Curiosity: We want to know more - we are inquisitive, we are hungry, and we want to grow, both as individuals and as a company. We document and share our knowledge with others, and seek out answers to what we don’t know
- Focus: We have a lot of important problems to tackle, but we focus on just one piece at a time. If a problem is too large, we break it down into smaller pieces to produce the most impact
Company HQ
Financial District, Boston, MA
Articles
Leadership
Matthew Arbesfeld
(Co-Founder & CEO)Mathew comes from a Computer Science and Electrical Engineering background having completed their studies at MIT. Before LogRocket, they interned at Google and a few other tech companies before starting up their own.
Ben Edelstein
(Co-Founder)Ben has a bachelor's degree from Columbia University in Computer Science. Before co-founding LogRocket, Ben also interned at Google as a Software Engineer.
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