Program Manager, Lighthouse
Hotel revenue management solution
Posted today
Hotel revenue management solution
501-1000 employees
Posted today
501-1000 employees
Company mission
To help the hospitality industry visualise and leverage data for business success.
Role
Who you are
- 5+ years of proven experience in program or project management, ideally in a SaaS or technology-driven environment
- Strong understanding of project management methodologies (Agile, Waterfall) and best practices
- Excellent communication, interpersonal, and stakeholder management skills
- Ability to work independently and as part of a team, managing multiple projects simultaneously and prioritizing effectively
- Proactive, results-oriented, and highly organized with a keen eye for detail
- Passionate about technology and its potential to transform businesses
What the job involves
- Lead and manage complex cross-functional programs and projects, ensuring successful delivery on time and within budget
- Develop and maintain detailed project plans, timelines, and resource allocation strategies
- Collaborate with stakeholders across various departments (product, engineering, marketing, sales) to define project scope, objectives, and success metrics
- Identify and mitigate potential risks and roadblocks, proactively addressing challenges and escalating issues as needed
- Communicate project status and updates effectively to all stakeholders, ensuring transparency and alignment
- Drive continuous improvement by identifying opportunities to optimize processes and increase efficiency
- You'll play a critical role in driving strategic initiatives and delivering impactful solutions that contribute to Lighthouse's growth
- You'll be a key player in fostering collaboration and alignment across different teams, ensuring we work together effectively to achieve our goals
- You'll have the opportunity to shape the future of Lighthouse by leading projects that transform our products, processes, and customer experience while collaborating with multiple teams, including our management and leadership teams
- As part of the Business Operations team, you'll report directly to the SVP and play a key role in shaping how we operate and scale. We're not just about efficiency — we're about driving strategic initiatives that fuel Lighthouse's growth
- You'll collaborate closely with Revenue Operations, Commercial Systems, and Data Insights to optimize our go-to-market strategy and maximize our impact. This is a high-visibility team with a direct line to leadership, offering a unique opportunity to contribute to the company's success
Our take
Lighthouse, formerly OTA Insight, is a cloud-based data intelligence platform for the hospitality industry. It provides hoteliers with a suite of revenue management solutions that empower them to make smarter revenue and distribution decisions. With live updates, 24/7 support from its customer success team, and a highly intuitive and customisable dashboard, the Lighthouse platform integrates with other industry tools including hotel property management systems, leading revenue management systems and data benchmarking providers.
Lighthouse's team of international experts are based all over the world, including the UK, US, France, Germany, Belgium, Spain, Italy, Brazil, Mexico, Singapore, Australia, India and Greece. The company supports more than 70,000 properties in 185 countries.
The company has focused on accelerating its expansion across all regions, with a particular focus on the Americas, where it has seen an incredible recovery. OTA has also expanded its suite of products with the release of Insight+ and by launching its Business Intelligence products in EMEA.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2024
$370m
SERIES C
Nov 2021
$80m
SERIES B
Total funding: $470m
Company benefits
- Vision & dental Insurance
- Work from home opportunities
- Health insurance
Company values
- Client comes first - We obsess about customers’ problems and work passionately to come up with solutions that delight them
- Passion for great products - Our passion brings out the best in us. We transform what’s already good into something truly great
- Never stop innovating - We believe that everything can be improved and don’t hesitate to make changes. It’s the responsibility of all of us to embrace new ways of working and improving what we do
- A high performing team - We expect team members to think for themselves, so we don’t micromanage. We provide you lots of leadership opportunities and are careful to hire amazing people
- Humility - success is not a given - Humility keeps us from making promises we can’t keep. It reminds us to work with our colleagues, clients and peers, not against them
- Fun - we play as a team - Work and fun go together nicely. Whether it’s chatting with colleagues, playing in the games room, or after-hours events with the team, the #BestTeamEver loves to have fun
Company HQ
Waterloo, London, UK
Articles
Leadership
Gino Engels
(Chief Customer Officer & Co-Founder)Previously worked at AB Inbev UK for 3 years, holding various positions such as National Account Executive and National Account Manager.
Matthias Geeroms
(CFO & Co-Founder)Previously Transfer Pricing Specialist at FOD Financien for 6 years.
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