Senior Product Designer, 9amHealth
Member App
Provider of cardiometabolic healthcare
Open for applications
Provider of cardiometabolic healthcare
101-200 employees
Open for applications
101-200 employees
Company mission
To deliver unlimited care from specialists across diabetes, obesity, and heart health to help our members live healthier every day.
Role
Who you are
- Strong craft backed by product judgment. You’ve led design for a consumer product or substantial product area, from an ambiguous problem to a shipped outcome. Your work shows attention to interaction, visual hierarchy, content, and the details that make an experience feel finished
- A clear point of view. You bring ideas, challenge assumptions, and explain your choices. You can critique your own work, respond to feedback, and change direction when the evidence warrants it
- Comfort with product metrics. You can explain what changed after launch, how you measured it, and what you did next. You know how to combine quantitative data with research to understand why something is or isn’t working
- Thoughtful behavior-change design. You understand motivation, progress, and setbacks. You can help people build habits and return after a lapse without relying on guilt, pressure, or rewards that serve no useful purpose
- Research that informs decisions. You know how to choose an appropriate method, ask useful questions, and turn findings into changes to the product or its priorities
- Fluency with modern prototyping tools. You know when a Figma prototype is enough and when to build something more functional. You can use AI-assisted tools, evaluate their output critically, and refine it to meet your standards
- A practical understanding of accessibility. You design interfaces and information that people with different abilities, levels of health literacy, and confidence with technology can use
- Initiative and clear communication. You don’t wait for a perfect brief. You ask sharp questions, make progress with incomplete information, and bring the team along through clear writing and direct conversation
What the job involves
- You’ll report to our Head of Design and work day-to-day with a product manager, front-end and back-end engineers, and QA. You’ll also collaborate with other product designers across the member and Care Team experiences. Our product and engineering team is distributed across San Diego, California, and Vienna, Austria.
- This role works Eastern Time hours to support collaboration with both
- Lead design across the member app. Take priority problems from discovery through detailed interaction and visual design, implementation, and iteration. Stay involved through delivery and take responsibility for the quality of the shipped experience
- Make care easier to follow through on. Design onboarding, care tasks, habit-building experiences, and re-engagement that help members understand their next steps and act on them
- Use data to guide and evaluate your work. Partner with your squad to define success, instrument key interactions, and assess activation, funnel conversion, task completion, retention, and sustained engagement. Connect those metrics to member value and use what you learn to improve the product
- Build prototypes that answer real questions. Work beyond Figma when the problem calls for it, using code-based prototypes and AI-assisted tools such as Cursor or Claude to test behavior, explore ideas, and collaborate with engineers
- Stay close to members. Run research to understand their needs, test assumptions, and identify where the experience helps or gets in the way
- Strengthen the design system. Collaborate with designers and engineers to evolve accessible components and interaction patterns that make the product more consistent and easier to build
- Design with Care Team operations in mind. Work with clinicians, coaches, and care coordinators to understand how member-facing decisions affect their workflows and reduce avoidable work
- Make and explain difficult trade-offs. Balance member needs, clinical considerations, operational capacity, and business goals. Document decisions so the team can revisit assumptions and learn from the results
Our take
The high cost of GLP-1 medications, used to treat diabetes and weight management, poses a challenge for both patients and employers. This expensive medication, while highly effective, creates a burden on healthcare systems and limits access for many who could benefit.
9amHealth steps in to address this issue by offering an affordable solution for cardiometabolic care. It provides patients with personalized care plans, medication delivery, at-home lab tests, and unlimited access to specialists. This not only simplifies the healthcare experience for patients but also boasts impressive clinical outcomes.
Additionally, 9am partners with businesses to offer these benefits to their employees, helping manage healthcare costs and improve employee health. The company is well-funded with a strong foundation and promising future, as the popularity of GLP-1s continues to soar.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Health, vision, and dental plans
- 20 vacation days (for full-time employees)
- Flexible, hybrid working model
Company HQ
Encinitas, CA
Leadership
Frank Westermann
(Co-CEO & Co-founder)Alongside 9amHealth, they are the founder and CEO of Whitewater Ventures. Previously co-founded mySugr (acquired by Roche) and Zense-Life.
Anton Kittelberger
(Co-CEO & Co-founder)Currently an Investor and Non-Executive Chairman at BOYDSense. Previously worked at mySugr for over 7 years in a number of roles, including CEO. They also worked at Roche and Detecon International.
Paul Geevarghese
(COO & Co-founder)Previously held Vice President roles at Roche and mySugr. They were also a Senior Manager of Medical Affairs at Novo Nordisk.
Bernhard Schandl
(CTO & Co-founder)Co-founder and Tech Advisor at inoqo. Previously the Head of Technology, CTO, and VP of Engineering at mySugr. They were also a Lecturer at Fachhochschule Technikum Wien for over 6 years.
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