Fullstack Software Engineer, Alan
Care Expert Copilot
Digital healthcare insurance
Be an early applicant
Digital healthcare insurance
1001+ employees
Be an early applicant
1001+ employees
Company mission
To make the healthcare system frictionless, fair and friendly for everyone.
Role
Who you are
- 5+ years building scalable software systems
- Full-stack experience (backend and frontend)
- You love turning complex problems into elegant solutions
- You care about the "why" behind what you build, not just the "how"
- Humble and still willing to grow (no matter your seniority)
- Healthcare technology excites you
- You understand that insurance isn't just about money - it's about access to care
- But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus
- F you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success
- If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
- Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
- 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info
What the job involves
- You would join the “Support Area”, in charge of building smart products offering the most delightful and scalable Customer Service to 1M+ members
- We have developed a team of AI agents that brings immediate and personalized answers to about 50% of member's questions
- And when it is not enough, we seamlessly transfer the question to our care experts team
- We build the cockpit for that handoff and the tooling for the humans who take over
- It lets a care expert steer, correct, and supercharge the AI: routing requests, surfacing the right context at the right moment and drafting replies
- The expert stays in command; the AI does the heavy lifting
- Direct Impact: Your decisions affect Alan’s scaling, growth, profitability and ability to provide delightful experience to members when they need it the most
- Human + AI, done right: You won't build AI that replaces people. You'll build the control surface that lets human experts drive the AI - the tools that decide what happens when the AI alone isn't enough
- Ownership & Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access
- In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
- Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction
- We move fast, with a lot of ownership, and are proud to tackle big problems!
- Our process is very simple: those who make product decisions are the same ones who build them
- Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it
Our take
Alan addresses health insurance for businesses and employees in Europe through a healthcare app, backed by official regulatory approval. This endorsement grants Alan the ability to offer a wide range of regulated healthcare insurance services, distinguishing itself in the market.
Focused on user experience and customer satisfaction, Alan employs a people-centric approach, streamlining insurance claims and designing user-friendly health insurance products. While competitors like Babylon and Ada Health exist, Alan's primary focus on health insurance sets it apart.
Despite macroeconomic challenges prompting a goal realignment, Alan achieved significant revenue growth in 2023 and reached a valuation of $4.5 billion in late 2024. This was driven by impressive funding rounds and an expansion of its client base, leveraging AI tools for enhanced productivity. With a robust cash revenue, Alan plans to sustain growth, consolidate its position in the existing markets, and explore expansion into new territories, positioning itself for a potential future IPO.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2026
$457.1m
GROWTH EQUITY VC
Mar 2026
$114.3m
LATE VC
Total funding: $1.3bn
Company benefits
- Fair rewards: Generous equity packages complement your base salary, for permanent contracts only
- Flexible Office: Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest
- All the tools you need: Top-of-the-range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-cancelling headphones
- Flexible vacation policy and flexible working hours: Organise your time as you wish
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only
- Transport: Country-specific commuter benefits
- Learning & Training opportunities: A highly flexible Training policy free books and a budget to attend and speak at conferences if the opportunity arises
- Parental leave: Extended parental leave for all new parents, for permanent contracts only
Company HQ
Plaine-Monceau, Paris, France
Leadership
Charles Gorintin
(Co-Founder & CTO)Co-founding Advisor at Mistral AI. Previously a Data Scientist at Facebook, Instagram, and Twitter.
Jean-Charles Samuelian-Werve
(Co-Founder & CEO)Co-founding Advisor and Board Member at Mistral AI. Previously co-founded Expliseat.
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