Revenue Operations Specialist, 9fin
$90-110k
1+ day a week in office
AI-native intelligence platform for modern credit teams
Posted today
AI-native intelligence platform for modern credit teams
501-1000 employees
Posted today
$90-110k
1+ day a week in office
501-1000 employees
Company mission
To help leveraged finance professionals win business, outperform their peers, and save time.
Role
Who you are
- It's a great opportunity for someone who already has a solid foundation in RevOps or Sales Operations, enjoys being close to the commercial team, and wants to develop into a well-rounded Revenue Operations professional
- 2–5 years’ experience in Revenue Operations, Sales Operations, or a similar commercial operations role, ideally within a SaaS business
- Experience supporting sales processes such as opportunity management, quoting, renewals, amendments, and deal execution
- Strong familiarity with Salesforce or a similar CRM, with the confidence to navigate tools and investigate issues independently
- A good understanding of SaaS revenue metrics and commercial deal structures
- Strong attention to detail, analytical thinking, and problem-solving skills
- Clear communication skills and the ability to work effectively with Sales and cross-functional teams
- Comfortable working independently within established processes and knowing when to escalate
- If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another
What the job involves
- We’re looking for a Revenue Operations Specialist to join our growing US team and help make it easier for our commercial teams to do their best work
- You'll sit close to Sales and be the person they turn to when something in the deal cycle isn't clear — from opportunities and quotes to renewals, amendments, and the more unusual scenarios that don't fit a template
- You'll troubleshoot issues, catch and fix mistakes before they cause problems downstream, and jump on calls with sellers when a deal needs a second pair of eyes in real time
- You'll also help keep our commercial data clean and reliable in Salesforce — spotting and merging duplicates, keeping account hierarchies accurate, and helping shape the rules and processes that prevent these issues in the first place
- Beyond day-to-day deal support, you'll spot the patterns in what Sales is asking for and feed those back as concrete process, tooling and enablement improvements
- This is a hands-on role, but one with real room to grow: as you build depth across Salesforce and our wider revenue tech stack, you'll take on more analytical and strategic work — from reporting and systems projects to cross-functional initiatives with Finance, Legal, Customer Success, and the wider Revenue Operations team
- Support the end-to-end sales process, including opportunities, quoting, renewals, amendments, approvals, and deal support
- Act as the first point of contact for Sales on operational questions, helping troubleshoot process and tooling issues and escalating where needed
- Review opportunities, quotes, and deal structures for accuracy and completeness
- Help maintain and improve data quality in Salesforce — identify and merge duplicate accounts and contacts, ensure correct account hierarchies, and contribute to validation rules, processes and enablement that prevent these issues at source
- Apply a strong understanding of SaaS commercial concepts and metrics, including ARR, renewals, expansions, contractions, and deal deltas
- Help running ad hoc reporting and analysis for the sales team
- Support standard and non-standard commercial scenarios using established processes and approval frameworks
- Collaborate with Finance, Legal, Customer Success, and the wider Revenue Operations team to help deals move efficiently
- Identify recurring operational issues and contribute practical suggestions for process improvement
- Maintain clear process documentation and support sales teams in understanding and following established workflows
Our take
9fin’s initial aim was to solve the problem of extracting data out of financial documents. It quickly turned to AI, where computer vision tools can be deployed to find key financial data point quickly and automatically.
Its AI tools learn to understand the complicated legal clauses in contracts, automating a lot of the manual work that's usually involved in this space. 9fin also has a team of journalists and analysts who product news and analysis that help make sense of complex situations. The result is an integrated platform that debt capital market professionals can use to make quicker and better investment decisions.
9fin is used by leading banks, hedge funds, and asset managers around the world. The company has seen significant investment, the most recent of which will support the scaling of its team and expansion of its product into new asset classes, as well as helping it to grow its presence in the US, Latin America, and Asia Pacific.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
84% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2026
$170m
SERIES C
Dec 2024
$50m
SERIES B
Total funding: $258.4m
Company benefits
- True flexibility: Work from home, or from on of our great offices around the world. We encourage time with your team, while giving you the flexibility when you need it.
- A culture of care: From enhanced parental leave to flexible hours and sabbaticals, we take family and health seriously.
Company values
- Ownership: We don’t just do the work, we own it – taking responsibility for outcomes, not just tasks. If something needs fixing, we step in early and make sure it gets sorted.
- Move fast, learn things: We get things done, test ideas quickly and learn as we go. Good beats perfect when you can keep improving and build on what you’ve learned.
- Candour: We say what we think openly, directly and respectfully. It’s how we challenge ideas, improve the work and make better decisions together.
- Play to win: Ambition is part of our DNA. We aim high, take smart risks and expect a lot from ourselves. We care about doing work we’re proud of and pushing things forward.
- Data-led: We use evidence to guide decisions and change course when the data says we should. Opinions matter, but they need to be backed up and tested against what’s really happening.
- Integrity: Doing the right thing isn't always easy, but we do it anyway. We act with honesty, treat each other with respect, and remember that no customer or job matters more than family and health.
Company HQ
City of London, London, UK
Articles
Leadership
Steven Hunter
(Co-Founder & CEO)Previously an Analyst at JP Morgan and an Investment Executive at Babson Capital Investment.
Huss El-Sheikh
(Co-Founder & CTO)Previously a Business Analyst at Deutsche Bank for 4 years.
Jen Speirs
(COO)Jen joined 9fin in 2022 as the Head of People, they then moved into the role of VP of Operations in 2023 and COO in 2024. Prior to 9fin, they spent nearly 5 years at Red Badger as the Head of People and People Director.
People progressing
Huw joined 9fin as an intern in 2018 (one of the first employees!) 7 years later, they are now the Global Head of Strategic Operations, leading the global expansion.
Salary benchmarks
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Diversity, Equity & Inclusion at 9fin
- At 9fin, we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment.
- Our culture is built on 11 core values that include "Diversity" and "Family & health come first," which guide everything we do. We believe in fostering a supportive and inclusive work environment with genuinely kind, diverse and friendly people.
- Over the past 12 months, we've hired significantly and made a conscious effort to improve diversity and candidate experience. We implemented unconscious bias training, enhanced parental leave, and diversified our sourcing channels—resulting in an increase in female representation on our engineering team from 17% to 27%. We've got a long way to go but are proud of this start, and will continue improving as we scale!
- If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for — either for this role, or perhaps another.
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