Senior Product Analyst, UnderwriteMe
£75-85k
SQL
Tableau
Looker
Amplitude
Mixpanel
Appsflyer
Senior and Expert level
London
1+ day a week in office
Building software products for the life insurance market
Be an early applicant
Building software products for the life insurance market
101-200 employees
FintechB2BMachine LearningSaaSProduct
Be an early applicant
£75-85k
SQL
Tableau
Looker
Amplitude
Mixpanel
Appsflyer
Senior and Expert level
London
1+ day a week in office
101-200 employees
FintechB2BMachine LearningSaaSProduct
Company mission
Using tech to ensure everyone who wants life insurance can access it.
Role
Who you are
- Bachelor’s degree in Mathematics, Statistics, Computer Science, or related field; Master’s or other advanced degree preferred
- At least 5 years of experience as a Product Analyst, Senior Product Analyst, or similar role in a digital product, B2B SaaS, enterprise software, platform, or workflow product environment, ideally across multiple products, regions, customer segments, or market contexts
- Strong product sense and commercial judgement, with a track record of delivering actionable insights that influenced roadmap decisions, product performance, customer outcomes, or business results
- Strong product analytics skills including metrics design, funnel analysis, cohort analysis, segmentation, behavioural analysis, feature performance assessment, customer journey analysis, experimentation, forecasting, predictive modelling, causal inference, or other advanced analytical techniques
- Experience with product analytics, engagement, BI, and visualisation tools such as Mixpanel, Amplitude, Customer.io, AppsFlyer, Tableau, Looker, or equivalent
- Strong SQL and spreadsheet skills, with the ability to perform robust ad hoc analysis and interrogate data independently
- Experience helping to set up, mature, or significantly improve product analytics practices, including metrics frameworks, instrumentation, dashboards, governance, or ways of working
- Highly autonomous and comfortable operating in ambiguity, with strong stakeholder management and communication skills
- Experience conducting or supporting competitive analysis, market benchmarking, or industry research to inform product strategy and investment decisions
What the job involves
- We are hiring our first Senior Product Analyst for the Decision Platform team
- This is an important role for us
- We need someone highly independent, commercially aware, and hands-on: a product analyst who can turn complex data across multiple products into clear insight, sharp recommendations, and better product decisions
- This role is focused on Decision Platform, our B2B enterprise software suite for insurers
- It spans multiple products and regions, so success will depend on strong analytical judgement, comfort with ambiguity, and the ability to influence without waiting for perfect direction
- As Senior Product Analyst, you will lead product analytics and strategic insight across the Decision Platform product suite, helping us understand product performance, business performance, customer health, and market opportunities
- You will identify what we should measure, build the evidence base for product decisions, uncover opportunities for improvement, and proactively recommend actions that improve customer value, product performance, and commercial outcomes
- This is not a reporting-only role
- We are looking for someone who can independently find the most important questions, structure analysis, connect product usage to outcomes, and help shape roadmap, proposition, and go-to-market decisions across Decision Platform products
- You will work closely with Product Managers, Product Design, Engineering, Data, SMEs, and commercial stakeholders
- You will also help us mature our product analytics capability as the first analyst in this area, establishing good practice, robust metrics, and scalable ways of working
- What Success Looks Like:
- Decision Platform has clear product, customer, operational, and commercial metrics that inform decision-making
- Product teams consistently use data and insight to prioritise roadmaps, evaluate outcomes, and improve customer value
- Leadership has visibility of Decision Platform performance through effective dashboards, scorecards, and strategic reporting
- Customer opportunities, adoption risks, and market trends are proactively identified and translated into recommendations and action
- Product analytics practices, instrumentation, and reporting capabilities mature and scale alongside the product portfolio
- Own product analytics across Decision Platform products by defining meaningful product, customer, operational, and commercial metrics across Rules Engine, Decision Studio, AI Engine, and cross-product workflows
- Proactively identify opportunities by analysing product data and user journeys, delivering actionable recommendations that influence roadmap, proposition, UX, engagement, retention, and performance
- Partner with Product Managers and Product Designers to shape discovery, define success measures, evaluate experiments, and assess feature impact
- Work with Engineering and Data teams to improve instrumentation, data quality, event capture, and access to the right product and customer data
- Segment customers, users, and behaviours to understand differences by region, insurer, proposition, workflow, maturity, and product adoption pattern
- Develop and maintain dashboards and reporting for product teams, leadership, and business stakeholders, linking strategic objectives and OKRs to product, customer, operational, and commercial performance
- Support product strategy and business cases with evidence-based analysis, including opportunity sizing, trend analysis, adoption analysis, and outcome modelling
- Help assess analytics, insight-generation, and recommendation opportunities within the product, including how these capabilities could create customer value
- Communicate clearly with stakeholders, turning complex analysis into simple, persuasive narratives and practical next steps
- Create customer and market intelligence views by combining product analytics, customer feedback, discovery insights, commercial context, product marketing research, and market intelligence to identify opportunities, risks, and strategic priorities
- Monitor competitor, industry, and market trends to provide context for product performance, customer expectations, and strategic decision-making
- Support portfolio-level decision making by helping leadership understand product, customer, commercial, and market performance through insight-led reporting and recommendations
Salary benchmarks
Our take
UnderwriteMe was founded in 2012 to shake up the UK insurance sector. At the time, life insurance underwriting was an inefficient process typified by a fractured market, slow processes, and non-standardised evidence. UnderwriteMe released its Underwriting Engine which untangled and greatly accelerated the process, allowing it to grow to become the leading provider of insurance tech products across Europe, Asia, and North America.
As a tech-first company, UnderwriteMe has continued to develop its product, innovating to remain at the forefront of the insurance tech sector. It has moved into AI, with its Text Mining Lab that uses natural language processing to read unstructured medical reports and automatically convert them into usable data. It has also formed major strategic partnerships to improve the product, one example being with United Healthcare Group, allowing medical screening requests to be sent electronically. This further shortens the underwriting decision-making process for users of the platform.
Its focus on innovation and strategic partnerships has yielded success, generating significant buzz in the insurance sector and more than 50% year-on-year growth. Moving ahead it will continue to develop its product, doubling down on AI-augmented decision-making tools to further increase the efficiency of the underwriting process.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
60 people
Indigo King, Principal Machine Learning Engineer
Our mission
Shaping the future of life insurance underwriting through AIInsights
19% employee growth in 12 months
Glassdoor (3.5)
Company
Company benefits
- Life Assurance - The Company provides a lump sum benefit payment, 9x salary
- Group Income Protection - The aim is to provide an income to employees if they are unable to work long-term, as a result of an illness or injury. 75% of basic salary
- Private Medical Insurance - Provided for all employees via Bupa Healthcare
- Stakeholder Pension Scheme - Up to 15%. The Company offers a group stakeholder pension to aid employees in planning for their future
- Employee Assistance Programme - Providing employees with third-party advice on a variety of topics including mental health
- Subsidised Gym Membership - The company subsidises memberships to any gym of employees' choice
- Enhanced Maternity and Paternity scheme
- Bonus Scheme - based on individual and company performance
- 20 days a year working remotely - The opportunity to work abroad or from your home country (for those who may have moved country). This can be broken up through the year
- 24/7 GP Consultation - Through the Employee Assistance Programme, WeCare, employees and their families have access to a UK-based GP anytime it's needed
- Cycle 2 Work Scheme - Enables employees to purchase cycling equipment tax-free by paying for it in installments through salary sacrifice deductions
- 25 days holiday per year increasing by 1 day for every 2 years service, plus 1 additional flexible day off per year
Company values
- People: Our people are our greatest asset. We continuously develop ourselves and empower each other, embracing our diverse perspectives, experiences and strengths, to actively contribute to our overall success.
- Integrity: We do the right thing for our customers, people, and communities and hold each other accountable for maintaining their trust in our promises.
- Courage: We innovate and make UnderwriteMe stronger by seeking diverse perspectives, testing different ways of operating and engaging in constructive debate.
- Partnership: Relationships are at the center of our business, and we work together as one team to meet the needs of our key stakeholders.
- Enduring Strength: We take pride in being here for the long-term. Our financial strength, resilience and risk mindset enables our customers to worry less and live more.
Company HQ
St Katharine's & Wapping, London, UK
Articles
Leadership
Andrew Doran
(CEO)Prevously Global Chief Underwriter at Pacif Life Re and was an Underwriting Strategy Manager for Aviva.
Diversity, Equity & Inclusion at UnderwriteMe
Nana (Gyasi)
- Fostering cultural awareness in our organisation
- Enhancing the diversity within our Underwrite Me team
- Reviving our learning curriculum to enhance DE&I knowledge
- Building on our existing affinity groups and DE&I initiatives
- Optimising our hiring practices and removing bias
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