IT Support Intern, Malt
April 2026 Internship
5 days a week in office
Freelance consulting marketplace
Open for applications
Freelance consulting marketplace
501-1000 employees
Open for applications
5 days a week in office
501-1000 employees
Company mission
Give people the freedom to choose who they work with
Role
Who you are
- You are a Master’s candidate (Bac +3/5) in Computer Science or IT. You aren’t looking for a siloed role; you want to explore the full spectrum of IT, from infrastructure to automation
- The Digital Investigator: You might not have every answer yet, but you know exactly where to find them. You are resourceful, methodical, and love solving technical puzzles
- Proactive Innovator: You have an "Automation First" mindset. If a process feels slow, your first instinct is to build a better version and leave the system stronger than you found it
- Global Communicator: Your English is fluent (professional level). You are comfortable being the technical point of contact for our diverse international teams
- High "Get-it-Done" Factor: You thrive on autonomy. You learn fast, adapt quickly, and take pride in diagnosing and resolving issues independently
- Impact-Driven: You want to see the direct results of your work on a company’s growth. At Malt, your contribution is visible every single day
What the job involves
- As an IT Support intern at Malt, you will work hand-in-hand with your manager to support a high-growth European scale-up. You act as real support for your manager in his daily actions thanks to real teamwork while becoming autonomous
- You will act as a bridge between technical IT support and employee experience
- At the same time, you will be able to invest in internal projects thanks to your proactive mindset
- International Tech Support (Level 1 & 2): Dive into the heart of our European operations. You will support Malters across France, the UK, Spain, Germany, and Benelux, mastering SIIT to turn technical hurdles into seamless workflows
- The Automation Architect: Kill manual work. You will learn to automate the onboarding/offboarding lifecycle, transforming repetitive admin into a streamlined, "set-and-forget" digital engine
- Hardware Masterclass: Manage a premium fleet of Macs (M5). You’ll lead configuration, deployment, and preventive maintenance using professional MDM tools to keep our hybrid workforce performing at 100%
- Global Asset Strategy: Own the business side of IT. You’ll maintain an accurate global inventory, ensuring our hardware investments are tracked and optimized
- Building the "Company Brain": Scale our collective intelligence. You’ll optimize internal procedures and build out our Knowledge Base (tutorials, FAQs, and security guides) to empower every Malter
- Mission-Critical Projects: Don’t just support—innovate. You will contribute to continuous improvement projects, developing internal productivity tools that directly impact our remote sites and offices
- Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
Application process
- Interview with Jelly, IT Engineer and possible future manager, to discuss your experience and the role in more detail (30 minutes)
- Final Interview (case study) with our Lionel ( IT Lead) and Jelly our (IT Engineer), to test your hard skills and long term vision (45-60 minutes)
Our take
Malt is carving out a unique space in the European freelance marketplace by specialising in connecting companies with technically skilled freelancers like developers, data scientists, and project managers. This targeted approach sets it apart from broader platforms like Upwork and Fiverr, where diverse talents compete for projects often through low bids.
The company further distinguishes itself by offering dedicated account managers to companies. These account managers help source the right talent, handle payments, and manage legal and administrative tasks. This comprehensive service caters to the growing trend of digital nomadism, attracting skilled technical professionals seeking freelance opportunities.
Malt's success is evident in its funding, attracting significant investment, and growing its network to over 800,000 freelancers across five European countries. Its also secured partnerships with major companies like Unilever, Bosch, and L'Oréal, further solidifying its position as a leading player. Following its acquisition of competitor Comatch, it has set ambitious goals to become the go-to freelancer marketplace in Europe.
Steph
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2021
$94.3m
GROWTH EQUITY VC
Feb 2019
$28m
SERIES C
Total funding: $130.7m
Company benefits
- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
- Equity: Every Malter is entitled to stock options
- Lunch vouchers: €9/day on your Swile card
- Transportation: 50% reimbursement (any type of transport)
- RTT: From 8 to 12 days off
- Malt sabbatical: After three years, every Malter is entitled to a one month paid sabbatical leave
- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
- Work from home for up to 2 days a week
- Annual team building events
Company HQ
Chaussée-d'Antin, Paris, France
Leadership
Vincent Huguet
(Co-Founder & Co-CEO)Previously a Corporate Development Manager at Telmex. Founded Mexico's leading online florist Algoespecial, and then co-founded online printer Groupe Aventers.
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