Head of Service Sales, Johnson Controls
Global Marine & Navy
Thermal management, mission-critical building systems, energy efficiency & decarbonization solutions
Open for applications
Thermal management, mission-critical building systems, energy efficiency & decarbonization solutions
1001+ employees
Open for applications
1001+ employees
Company mission
To create conditions that power the future.
Role
Who you are
- An accomplished and driven sales professional with a strong background in complex engineering sectors, ideally with experience in maritime industries such as naval shipbuilding, commercial vessels, or offshore platforms
- The ideal candidate combines strategic thinking with hands-on sales execution, demonstrating a proven ability to build long-term customer relationships and deliver value in high-stakes, technically demanding environments
- Strategic Leadership: Proven ability to lead regional sales teams and execute high-impact strategies
- Marine Sector Expertise: Strong understanding of Marine market dynamics, including new build, retrofit, and service cycles
- Customer-Centric: Skilled in building trusted relationships and tailoring solutions to customer needs
- Technical Acumen: Comfortable overseeing specifications, quotations, and project documentation
- Sales Excellence: Data-driven approach to pipeline management, win-rate improvement, and consultative selling
- Kaizen Mindset: Committed to continuous improvement and process optimization
- Collaborative: Works effectively across commercial, engineering, and operational teams
- CRM Proficiency: Experienced in Salesforce for managing pipeline and performance metrics
- Talent Development: Passionate about coaching, mentoring, and building succession pathways
- Professional Presence: Represents the business externally with credibility and influence
What the job involves
- The Head of Service Sales will lead a global team of Sales Managers across all Marine sectors, driving growth in Service, Parts, and Maintenance across Johnson Controls systems—including HVAC, Fire Suppression, Security, Digital Solutions, and Controls & Automation
- As part of Johnson Controls’ global strategy to expand service growth, the GM&N Head of Service will report to the Sales Director and lead a dedicated team focused on increasing service repairs and maintenance, winning new business, and expanding share-of-wallet through cross-selling to new and existing customers
- This role is pivotal in shaping and executing a high-impact sales strategy, fostering a coaching-first culture, and delivering exceptional customer value through consultative selling and operational excellence
- Supported by inside sales teams, you will take ownership of direct sales initiatives in key market segments, with opportunities to grow and develop the team as success is achieved
- Ideally, you will be based within EMEA. This position requires proximity to our main customer base, enabling frequent visits to clients throughout Europe and beyond. Travel is expected to be around 20–30 days annually
- Champion a Coaching-First Culture: Dedicate significant time to developing your team’s capabilities through structured coaching, regular feedback, and tailored development plans
- Lead and Inspire: Manage a regional sales team within the Marine sector, fostering a high-performance environment built on trust, accountability, and continuous improvement
- Sales Strategy and Execution: Drive B2B sales of HVAC, Fire Suppression, Controls & Automation, and Digital Solutions across Marine applications. Develop and implement effective sales strategies aligned with Johnson Controls’ global service growth objectives
- Business Development: Identify and pursue new service opportunities in Marine retrofit, and maintenance markets. Analyse trends and competitor activity to position offerings strategically and build long-term partnerships with owners, operators, shipbuilders, defence contractors, and government entities
- Customer Engagement: Build and maintain strong relationships with customers, end users, and influencers. Conduct regular client visits to understand their needs and ensure our solutions align with project requirements
- CRM and Pipeline Management: Maintain accurate records of sales activities and client interactions using Salesforce. Manage a healthy sales pipeline and provide regular performance updates
- Sales Excellence: Use data and insights to identify skill gaps, improve win rates, and implement best practices in consultative and value-based selling
- Cross-Functional Collaboration: Work closely with Segment General Managers, engineering, operations, and program teams to ensure alignment between commercial strategy and project execution
- Talent Development: Mentor and grow talent within the sales organization, identifying high-potential individuals and creating succession pathways
- External Representation: Represent Johnson Controls externally, building trusted relationships with key stakeholders in the Marine sector
- Kaizen & Process Improvement: Embed a culture of continuous improvement by applying Kaizen principles to sales processes. Regularly assess workflows, identify inefficiencies, and implement enhancements to drive productivity and customer satisfaction
Our take
It's no secret that data centres need huge amounts of power, but a lot of the energy they produce ends up as waste heat. And as AI drives demand for computing power, operators are under extra pressure to get more from the electricity and infrastructure they already have - without putting more strain on the grid.
Johnson Controls is tackling this by turning that wasted heat into something useful. Its absorption chillers can use heat from on-site generators to help power cooling, reducing the electricity required for cooling and potentially freeing up more computing capacity. At the same time, its OpenBlue platform uses AI to make buildings smarter by automatically optimising airflow and optimising the management of equipment and maintenance.
The early results are promising, as Johnson Controls says its technology can cut airside energy use by nearly 10% in some applications. Moreover, its data centre approach could unlock significant additional computing capacity. With this success, the company is now betting that combining thermal technology with AI-powered software will help buildings and data centres do more with less.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Ballintemple, Cork, Ireland
Leadership
Joakim Weidemanis
(CEO)Prior to joining Johnson Control in 2025, Joakim spent 13 years at Danaher Corporation. While there, they held various roles, including Executive VP.
Chris Bontempo
(CMO)Prior to joining Johnson Control in 2024, Chris spent nearly 19 years at IBM. While there, they held various roles, including VP of Cloud & Cognitive Software (Americas) and CMO of IBM Americas.
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