Manager of Strategic Operations, Hopscotch Health
3+ days a week in office
Healthcare for rural communities
Job no longer available
Healthcare for rural communities
101-200 employees
Job no longer available
3+ days a week in office
101-200 employees
Company mission
To transform lives in rural communities through accessible and proactive value-based care.
Role
Who you are
- You’ll be a great fit for this position if you have 3-5+ years of combined experience in strategic consulting or professional services AND/OR operational experience in a healthcare or service-driven company (ideally a high-growth setting focused on execution)
- Strength in execution, a drive for results and a commitment to excellence and follow-through
- Excellent collaboration skills, and a track record of advancing team-based work rapidly
- Robust analytical skills including significant experience working with large data sets in Microsoft Excel to answer complex questions
- Articulate and succinct communication, including the ability to communicate complex concepts verbally, in writing and in Power Point presentation format
- Strong analytical thinker with proficiency analyzing data and identifying insights
- High EQ and a collaborative and trust-driven working style to quickly build relationships, internally and externally, to enable our work and culture
- Strategic thinking and curiosity, including the ability to push beyond assigned tasks to take them to the next level of insight and rigor
- Energized by working in fast-paced and dynamic environment
- Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations
- Committed to excellence and bring a growth mindset to everything you do
- Agile, yet thoughtful and can work effectively in a fast-paced, dynamic environment
- Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
- Accountable, holding yourself and others to a high standard and seek to support and develop others
- Willing to roll up your sleeves to support the work required and collaborate effectively with people of all backgrounds
- Concise and articulate, drive towards clarity and deliver on your commitments
- Patient and mission-focused, with a passion for healthcare and service to the providers who deliver healthcare
What the job involves
- We are seeking a strategic, mission-driven and skilled professional to join the Hopscotch operations team as Manager of Strategic Operations
- This role will report directly to Hopscotch’s COO and will play a critical leadership role across the organization to ensure operational programming, communication, execution and results delivery are exceptional
- This leader will tackle some of Hopscotch’s most critical strategic problems that relate to high-quality care delivery, patient experience, provider experience and financial performance
- The Senior Manager must be highly effective at solving complex problems, and translating them to simple actions that can be consistently deployed and measured across more than 11 primary care clinic locations
- Lead cross-functional project teams to solve critical business problems, using data to drive insights and to guide towards outcomes that support Triple Aim goals
- Operationalize strategic initiatives through creation of simple tools, guidance, training and communications that enable clinic and care teams to succeed
- Build enduring systems and processes that simplify and standardize work, preparing the company for scale
- Work directly with both Central and Market leaders to assess opportunities to improve consistent delivery of operational excellence
- Drive company-wide projects to successful completion through effective project management leadership
- Support a robust planning process, including opportunity evaluation, prioritization, scoping and success measurement
- Support the COO in advancing the business operating model to be efficient and effective
- Design and complete complex analyses, and prepare thoughtful recommendations to support a culture of data-based decision making
- Help define and execute results measurement for key initiatives and pilots, and partner with technology and other stakeholders to automate critical results measurement processes
- Work in a complex data environment, and partner with the Hopscotch Data Analytics team, to determine optimal ways to support both Central and Clinic Operations through data
- Take ownership of select high priority initiatives, leading cross-functional teams to shape solutions and launch innovations in the business
- Partner with Market Leadership to roll out new initiatives with simple tools and communications that maximize clinic teams’ ability to deliver successful outcomes
Our take
Hopscotch Health is a MedTech startup setting its sights on addressing the healthcare needs of rural communities. Alarming statistics from the CDC highlight that individuals in these regions face a significantly higher risk of succumbing to heart disease, cancer, unintentional injury, chronic lower respiratory disease, and strokes.
While the concept of value-based healthcare, a model where healthcare providers are compensated based on patient health outcomes rather than sheer sales and services, is gaining traction and efficacy in urban areas, rural communities continue to lag behind, mirroring the disparities seen in traditional healthcare frameworks.
Despite being in early development, Hopscotch Health's trajectory largely hinges on its ability to establish valuable partnerships with payers, healthcare providers, practitioners, and the communities themselves. Nevertheless, there is ample room for optimism, given the substantial potential within an underserved market.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company HQ
West Loop Gate, Chicago, IL
Leadership
Tim Gronniger
(CEO)Previously spent 7 years at Caravan Health, as a Senior VP, President, then CEO. Prior to that, they were a Chief Value-Based Solutions Officer at Signify Health, a Principal at Piney Brand Strategies. and a Deputy Chief of Staff at Centers for Medicare & Medicaid Services. They also served as a Senior Adviser for Health Care Policy at the White House Domestic Policy Council and as Professional Staff as the US House of Representatives.
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