Inbound Sales Representative, Prenuvo
Australia Coverage
CA$45-65k
More information about location
Comprehensive whole body MRI scan for preventative care
Job no longer available
Comprehensive whole body MRI scan for preventative care
201-500 employees
Job no longer available
CA$45-65k
More information about location
201-500 employees
Company mission
To flip the paradigm from reactive "sick-care" to proactive health care.
Role
Who you are
- Industry experience in customer support, telesales, and customer success is a plus
- Proven experience in customer interaction, lead generation, and closing deals
- High emotional intelligence and inclusive approach, demonstrating self-awareness and open-mindedness
- Reliable and self-motivated, thriving in a fast-paced work environment and under pressure
- Strong interpersonal skills, communicating professionally with patients, coworkers, management, and medical professionals
- Excellent written and verbal communication skills, fostering collaboration and effective communication
- Exceptional multitasking and prioritization abilities in a fast-paced environment
- Exemplifying professionalism as the welcoming face of our clinics and services
- Valuing patient privacy and confidentiality with a strong emphasis
- Demonstrating exceptional time management and sound judgment
- Results-driven mindset, achieving sales targets and quotas under pressure
- Adaptable to changes, open to new ideas and approaches
- Passionate about the Prenuvo’s mission, making a meaningful impact as we evolve and improve continually
What the job involves
- We are looking for Inbound Sales Representatives based out of Vancouver
- This role operates on a 40 hour work week with rotating shifts, providing coverage for the Australia time zones, including mornings, evenings, and weekend coverage for Australia
- There is 1 position open for this upcoming cohort (June 2025 start)
- As an inbound sales representative, you'll convert incoming leads into sales while building and nurturing relationships with potential customers
- Your focus will be on handling incoming inquiries, making a key difference from traditional inside sales
- How your first 3 months will be built:
- Week 1: Fully onsite for onboarding
- Week 2: 3 days in office and 2 days working from home. After your first 60 days: this role will be fully remote, with the expectation of occasional time in office
- This will continually be a remote role during the coverage for Australia
- Deliver exceptional customer service through various channels (phone, email, chat)
- Handle a high volume of inquiries (phone, chat, email) from potential customers interested in our products/services
- Provide detailed product information and address customer concerns
- Manage leads in the CRM system, including updates and assignments to sales representatives
- Follow up with potential customers to nurture relationships
- Meet and exceed sales targets on a weekly, monthly, or quarterly basis
- Collaborate with the sales team to identify new opportunities and boost revenue
- Efficiently convert leads to sales using established systems
- Adaptability to handle additional tasks and projects as needed
- This is not for a digital nomad. This role is based in Vancouver to cover Australia. Though it is fully remote given the local time of the shift
Our take
The quantified self movement is gaining momentum, especially in the health and fitness sector. Wearable health monitors, sleep trackers, and genetic testing have all firmly entered the mainstream, and body MRI scanning service Prenuvo is taking this concept to the next level. Prenuvo’s whole body diagnostic imaging offers customers a comprehensive picture of their body, whilst screening for 500+ major conditions and cancers.
The medical benefits of approaching these diseases proactively, as opposed to reactively, are substantial. Customers will be able to catch warning signs early, meaning treatment is likely to be less invasive, with a higher success rate. Unfortunately North America, like many regions, has yet to make substantial investments in preventative healthcare. This just makes companies like Prenuvo, and the VCs who fund them, increasingly necessary.
This funding, however has been substantial, and having closed multiple funding rounds, the company is now setting its sights on Europe. The opening of its first London clinic marks the start of that expansion, brining Prenuvo's full-body MRI services to a new market with high demand for early detection and diagnostic imaging. With plans to evaluate additional cities across the continent, the company is in a position to grow its international presence.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Dec 2024
$120m
SERIES B
Oct 2022
$56m
SERIES A
Total funding: $176m
Company benefits
- Exceptional health-care coverage: We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- Flexible vacation policy: Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it.
- Employee Prenuvo scans: Our missions starts with our own. We offer every Prenuvo employee complimentary scans each year. Use it yourself or give a scan to friends and family.
Company HQ
South Fair Oaks, North Fair Oaks, CA
Leadership
Andrew Lacy
(Founder & CEO)Previously founded semantic search company Zaptravel (now Lebara Travel) and iPhone app company Tapulous (subsequently sold to Disney). Later joined Disney as the SVP of Disney Mobile, and then Lebara as Chief Product Officer. Alongside work at Prenuvo they also co-founded Azarus.
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