Operations & Strategy Associate, Webcargo
More information about location
Freight platform
Open for applications
Freight platform
101-200 employees
Open for applications
More information about location
101-200 employees
Company mission
To make cargo booking as easy as booking passenger travel.
Role
Who you are
- It requires a combination of organization, assertiveness, and emotional intelligence — someone who is confident enough to follow up and challenge when needed, yet self-aware, tactful and respectful in doing so
- 2–3 years of experience in an operational or coordination-heavy role — for example, project coordination, operations or program management in a tech company, startup, consulting, or other fast-moving environment
- Fluent English speaker and writer
- A deep curiosity and capacity to learn about the operations, strategy and product portfolio of our company
- Strong coordination and follow-up skills; able to manage multiple projects and stakeholders simultaneously
- Excellent command of PowerPoint/Google Slides and Excel, with comfort handling and presenting data accurately
- Outstanding written communication skills — able to craft clear, concise summaries and executive-ready materials
- Confident and assertive communicator, yet self-aware, tactful, and sensitive in your approach
- Highly organized, detail-oriented and reliable, with the curiosity and business awareness to understand how the company operates and grows
- Professional maturity and discretion when handling confidential information
What the job involves
- We’re looking for an Operations & Strategy Associate to support the Chief of Staff in driving alignment, operating cadence, and execution across the company
- This role is about making things run smoothly and predictably — coordinating complex processes, chasing inputs from senior leaders, and ensuring key meetings and deliverables happen on time and at a high standard
- You will be central to how the executive team operates: keeping leadership rhythms consistent, following up on decisions, structuring data and updates clearly, and drafting materials that communicate ideas effectively and concisely
- You’ll be a key enabler for the Chief of Staff and CEO — ensuring decisions turn into action, leadership processes run efficiently, communication across teams remains clear and aligned
- This role offers visibility into executive operations and strategy execution in a fast-paced global business, and the opportunity to grow into someone who deeply understands and improves how the company runs
- Coordination & Execution
- Plan, coordinate, and track key executive processes — including QBRs, board prep, company calls, and leadership offsites
- Manage inputs and deadlines across teams; assertively but respectfully follow up to ensure timely and complete responses
- Prepare and refine executive materials — from slide decks to written summaries — ensuring clarity, accuracy and consistent tone
- Maintain the CEO dashboard and other recurring reports, consolidating and interpreting data into clear, actionable summaries
- Process Improvement
- Identify inefficiencies in coordination, reporting, or communication and propose practical improvements to implement
- Support the Chief of Staff in strengthening company-wide operating rhythms and accountability practices
- Operational Support
- Keep executive meetings schedules and documentation organized and up to date
- Ensure recurring meetings (e.g., OKR reviews, leadership syncs) are well-prepared with outcomes well captured and followed through
- Support the CoS and/or CEO on board processes. This includes scheduling, meeting prep and document coordination as appropriate
- Anticipate coordination needs, cross-team dependencies, and potential bottlenecks and flag them proactively
Our take
Whilst purchasing a plane ticket online is an easy transaction, booking freight shipments on that very same plane remains a time-consuming, complex task. To remedy this, Spanish-founded WebCargo (which is owned by Freightos) offers a platform with various cargo booking solutions.
Currently deployed by upwards of 10,000 forwarders, the platform supports the pricing and booking of cargo across over 40 airlines. WebCargo continues to bolster its offering, for example with its launch of a feature which enables digital interlining (where one airline sells services to a customer that are provided by another airline).
It is clear that WebCargo is committed to enhancing the value it brings to its clients, that include Panalpina, Hellmann and IAG Cargo. Recently, the company secured a partnership with Wideroe, the largest Nordic airline, and has also collaborated with Chapman Freeborn, a leading aircraft charter company, to bring additional global capacity from their global charter business to its platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Build something that changes the world
- ESOP packages
- Friendly, get ship done environment
- Work alongside outstanding talents
- Team building events (that don't suck)
Company HQ
El Parc i la Llacuna del Poblenou, Barcelona, Spain
Leadership
Manuel Galindo
(CRO (Freightos))Was CEO of the company until 2023. Previously founded Dreaming Webs Corporation, and is a Board Member for The International Air Cargo Association.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 2 more jobs at Webcargo