Sales Engineer, Athelas
Ambient AI
$120-135k
Offers Equity & Commission
AI to grow healthcare businesses
Open for applications
AI to grow healthcare businesses
201-500 employees
Open for applications
$120-135k
Offers Equity & Commission
201-500 employees
Company mission
To simplify and improve healthcare delivery through AI and automation.
Role
Who you are
- 3–7 years in sales engineering, solutions engineering, implementation, or healthcare IT. Engineers who want to spend more time with customers are welcome
- Hands-on experience with at least one ambulatory EHR (athenahealth, eClinicalWorks, AdvancedMD, NextGen, ModMed, Practice Fusion, WebPT). Epic, Cerner, or Meditech Expanse is a plus
- Comfort reading and debugging an integration: browser automation, DOM, REST APIs, JSON schemas, HL7/FHIR. You can use SQL and internal tooling to figure out why a note didn't land
- The ability to explain to a physician or technical teams how ambient AI builds a note, where it can miss, and what to do about it, in plain language
- Strong organization. You can juggle several pilots across multiple EHRs, keep Salesforce current, use Slack as your thread of record, and write updates that are short and specific
- Healthcare fluency: clinical documentation, specialty workflows, HIPAA, and the security questionnaires (SOC 2, HITRUST) that come with selling into practices
- A strong sense of ownership. Pilots launch on an SE's approval, and you take that responsibility seriously
What the job involves
- This is a presales role. You'll partner with Account Executives on Commure Ambient pilots and on advanced AI pilots with healthcare practices: coding, orders, Patient 360, carry forward, and pre-visit summaries, running live inside ten EHRs (athenahealth, eClinicalWorks, AdvancedMD, ModMed, NextGen, Practice Fusion, WebPT, Prompt, iKnowMed, and Meditech Expanse)
- You'll typically have several pilots in flight at once, and you'll work closely with Engineering, our template team, and our implementation and operations teams to make each one succeed
- Scope pilots. Lead the technical scoping call for each pilot, working directly with the providers who'll use Ambient and the decision makers evaluating it. Capture specialty, note types, EHR, and workflow, and turn it into a technical scope the deal can move forward on
- Build EHR integrations. Stand up the integration for each pilot across browser automation, DOM injection, and API paths. Our target from approved requests to a live integration the customer can use. When a note doesn't land in the chart, you'll find out why and fix it
- Bring advanced AI into the pilot. Confirm which beyond-the-note features the customer's EHR supports, configure them, and help providers put them to work: ICD coding, orders, Patient 360, carry forward, and pre-visit summaries
- Get templates right. Translate gold-standard notes and specialty requirements into template requests for our template engineering team, and triage template updates during the pilot on a 24-hour SLA
- Keep pilots healthy. Own the pilot Slack channel as the thread of record, triage in-pilot requests (template, integration, app feature) within 24 hours, and keep status and usage current in Salesforce so the AE always knows how the pilot is going
- Enable the sales team. Field integration and feature questions from AEs, help run the weekly integrations sales desk where engineering commitments to deals are made and tracked, and own the technical sections of RFPs and security questionnaires
- Hand off well. Deliver each new customer to implementation with the integration, templates, provider list, and known issues documented, so go-live picks up right where the pilot left off
- Make the team better. Escalate integration and product findings to Engineering with clear reproduction steps, and help build the tooling and playbook (debugging queries, checklists, wiki) that lets the next SE ramp faster than you did
- What Success Looks Like:
- Pilots start on the date we committed to the customer
- In-pilot issues are triaged within speed and urgency
- Providers in your pilots are using Ambient, and where the EHR supports it, coding, carry forward, and Patient 360
- Your pilots convert, and implementation can pick up your hand-offs without rework
Our take
Today, healthcare providers are tackling the growing challenge of too much paperwork and too little time for patients. Many existing electronic health record (EHR) systems only add to the problem - digital, yes, but often too clunky, time-consuming, and disconnected from the tools doctors actually need. Athelas is tackling this by reimagining how healthcare software works, helping providers spend less time lcicking and more time caring for people.
Athelas offers a full suite of tools that combine AI-powered automation, remote patient monitoring (RPM), and integrated EHR and billing systems. And its newest platform, Athelas AIR, is a next-generation EHR designed to unify clinical and administrative workflows in one intelligent system. By embedding revenue cycle management (RCM) and ambient AI documentation directly into the platform, Athelas AIR streamlines everything from charting to billing. And the goal is simple, to reduce administrative burden, improve margins, and ultimately, give healthcare teams a smoother, smarter way to work.
The company has made significant strides in recent years. After reaching unicorn status in 2022 and merging with Commure in 2023, Athelas is now valued at around $6B and continues to expand its platform. Alongside growing adoption of Athelas AIR, the company has recently secured FDA clearance for its Athelas Home device - an AI-powered diagnostic tool that delivers lab-grade blood test results from a fingerstick in minutes. This allows care teams to test, diagnose, and make decisions in a single visit. With a growing customer base and a broader push into AI-driven diagnostics as well as software, Athelas is ready to be a leader in end-to-end, intelligent healthcare infrastructure.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$60m
SERIES B
Aug 2021
$72m
SERIES B
Total funding: $156.4m
Company HQ
Jackson Park, Mountain View, CA
Leadership
Tanay Tandon
(Co-Founder & CEO)Alongside Athelas, they are the CEO of Commure. Previously, they were a Researcher at Stanford University AI Department and MetaMind.
Deepika Bodapati
(Co-Founder & COO)Alongside Athelas, they are the COO of Commure. Prior to founding Athelas in 2016, they were a Researcher at Stanford University, Multimodality Molecular Imaging Lab and NASA Ames Research Center.
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