Sales Operations Analyst, Ironclad
$116-145k
Offers Bonus & Equity
2 days a week in office
Enterprise software for managing contracts
Be an early applicant
Enterprise software for managing contracts
501-1000 employees
Be an early applicant
$116-145k
Offers Bonus & Equity
2 days a week in office
501-1000 employees
Company mission
To power the world’s contracts.
Role
Who you are
- 4+ years of experience in Sales Strategy, Revenue Operations, Management Consulting, or a related analytical role in a high-growth SaaS environment
- Strong analytical and modeling skills, with experience building and interpreting models related to sales capacity, pipeline, forecasting, and revenue performance
- Demonstrated ability to translate complex data into clear insights and executive-level recommendations that influence decision-making
- Experience working cross-functionally with Sales, Finance, and Systems teams in a fast-paced, scaling organization
- Familiarity with core GTM systems and tools (e.g., Salesforce, BI platforms such as Looker, and modern sales tooling)
- Comfort leveraging AI and advanced analytics tools (e.g., ChatGPT, Claude, Glean, Actively or similar platforms) to enhance productivity, accelerate insights, and improve decision-making. Curiosity and willingness to experiment with new tools is highly valued
- Strong communication skills with the ability to engage effectively with senior leadership and drive alignment across stakeholders
- Deep understanding of the SaaS business model, including pipeline dynamics, sales motions, and key performance drivers
- Bachelor's degree in Business, Finance, Economics, or a related field (or equivalent experience)
What the job involves
- Reporting to our Director of Sales Operations, the Sales Operations Analyst will be a key strategic partner to Sales and GTM leadership, owning the analytics, planning, and operating cadence that power our revenue engine. This role will center on deep pipeline and performance insights, building and maintaining models that guide capacity, coverage, segmentation, and forecast accuracy
- The Sales Operations Analyst will also own a disciplined operating cadence, driving regular reviews across segments and sales motions to keep leadership aligned and accountable
- The ideal candidate will blend strong analytical rigor with cross-functional collaboration, leveraging AI-assisted forecasting and modern GTM tooling to translate complex trends into clear, actionable recommendations that improve pipeline generation, conversion, and overall revenue performance
- Act as a strategic partner to Sales and GTM leadership, developing a deep understanding of the business to identify opportunities to improve pipeline generation, conversion, and revenue performance. Translate insights into clear recommendations that drive measurable outcomes
- Own pipeline and performance insights, including understanding pipeline composition (inbound, outbound, partner, expansion) and proactively identifying risks and opportunities across stages, segments, and use cases
- Build and maintain analytical models (capacity, pipeline coverage, attainment, segmentation, territory design) to inform both near-term execution and long-range planning
- Leverage modern data and AI tools to accelerate analysis, uncover insights, and improve decision-making across GTM. Continuously evaluate new tools and approaches to increase team efficiency and analytical depth
- Drive operating cadence and execution rigor, including forecast support, pipeline inspection, and business reviews to ensure consistency, accountability, and high-quality data across the organization
- Partner cross-functionally with Finance, Systems, and GTM teams to align on planning, performance tracking, and process improvements that support scalable growth
- Lead key planning initiatives, including annual planning, territory design, and quota setting
- Continuously improve systems, processes, and data quality, working closely with GTM Systems to ensure tools (e.g., Salesforce, forecasting platforms) effectively support the sales motion and evolving business needs
Our take
Business contracting is often inefficient and messy, with approvals required from various stakeholders and many processes still paper-based. Ironclad is a platform that digitises, automates, and streamlines contract workflows, allowing legal teams to focus on legal work rather than paperwork. Its platform features collaborative tools that facilitate business operations and extract and catalogue contract metadata, making information easier to access and act upon. Its enterprise customers include Dropbox, Mastercard, Pixar, Fox, and L’Oréal.
Despite its success, Ironclad faces competition in the $3.68 billion contract lifecycle management industry from major players like DocuSign and emerging ones like Contractbook. The company recently announced Ironclad Signature, marking its entry into the $13 billion eSignature market. The new feature speeds up the signature process by an estimated 80% and provides summaries and approval histories to users. This new tool is expected to strengthen Ironclad's position in the sell-side contract lifecycle management market.
Additionally, Ironclad introduced value-based pricing, charging only for completed, signed agreements, unlike other providers who charge for every signature packet sent out. Ironclad, backed by investors like Accel, Sequoia, Y Combinator, and BOND, remains committed to innovating and maintaining its leadership in the contract lifecycle management space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2022
$150m
SERIES E
Dec 2020
$100m
SERIES D
Total funding: $334.3m
Company benefits
- Dental, and vision insurance
- 401K
- Wellness reimbursement
- Flexible vacation policy
- Generous parental leave for both primary and secondary caregivers
- Work from home opportunities
- Health insurance
Company HQ
Chinatown, San Francisco, CA
Leadership
Cai GoGwilt
(Co-Founder & Board Member)Studied HSPS at Cambridge, and Computer Science at MIT. Was a Summer Technology Analayst at Goldman Sachs. Worked as a Research Assistant at MIT. Was a Software Engineer at Palantir.
Jason Boehmig
(Co-Founder & Board Member)Former Corporate Lawyer at Fenwick and Professor of Law at the University of Notre Dame before founding Ironclad in 2014.
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