Principal Product Acceleration Specialist, Okta
Auth0
$194-266k
Salary applicable to US applicants. + Equity (where applicable), and bonus
Management platform securing resources from cloud to ground
Open for applications
Management platform securing resources from cloud to ground
1001+ employees
Open for applications
$194-266k
Salary applicable to US applicants. + Equity (where applicable), and bonus
1001+ employees
Company mission
To improve the connections between people and tools to make companies more productive and secure.
Role
Who you are
- Experience: 10+ years in a customer-facing technical field role within a Go-To-Market (GTM) organization (e.g., Pre-Sales/Sales Engineering, Professional Services, Solutions Architecture, Technical Account Management, Customer Success, or Senior Support) delivering identity or SaaS solutions to enterprise accounts
- Auth0 & CIAM Depth: Expert-level understanding of the Auth0 platform and modern Customer Identity and Access Management (CIAM) patterns, including low-friction authentication, high-volume user management, and extensibility via custom Auth0 Actions
- System Integrator (SI) Expertise: Proven experience working directly for, or in tight alignment with, global System Integrators (e.g., Accenture, Deloitte, PwC, etc.), driving massive-scale enterprise identity or cloud transformation projects
- Full-Stack Development Skills: Proven experience reading, writing, and debugging full-stack application code using JavaScript/TypeScript, Node.js, React, and modern Mobile SDKs
- Identity Protocols & Security: Deep understanding of identity federation, access control frameworks, and core protocols including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM
- Identity Security & Threat Defense: In-depth knowledge of the CIAM threat landscape, with a proven ability to design and scale resilient authentication flows that mitigate both traditional identity attacks (credential stuffing, account takeover, automated bot attacks, etc.) and emerging next-generation threats (AI-driven social engineering, LLM-based phishing, and automated fraud attacks, etc.)
- Top-Tier G2K Enterprise Experience: Demonstrated history of navigating complex, large-scale IT landscapes, web technologies, and cloud architectures specifically for the top echelon of G2K and Fortune 100 customers
- Communication & Advisory: Exceptional ability to translate complex technical/developer concepts to non-technical stakeholders and strategically guide senior engineering leaders
- Education: A Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related discipline is required
What the job involves
- Reports to: Director, Product Acceleration
- As a Principal Product Acceleration Specialist for Auth0, you will play a critical role in driving customer success, deep product adoption, and long-term retention across Okta’s most complex and strategic enterprise accounts, specifically targeting the top end of the Global 2000 (G2K)
- In this highly technical, developer-centric leadership role, you will act as a trusted advisor to enterprise engineering, architecture, security, and application teams, as well as key System Integrator (SI) partners, helping them architect and deploy complex, low-friction, massive-scale Customer Identity and Access Management (CIAM) solutions on the Auth0 platform
- Using your deep Auth0 expertise, you will guide enterprise deployments by defining architecture, optimizing platform usage, and resolving complex escalations
- Operating at the intersection of post-sales support, developer enablement, and product innovation, you will deploy modern front-end frameworks and validate New Product Introductions (NPIs)—serving as the essential feedback bridge between top-tier G2K engineering teams and Auth0 Product Management
- Strategic Architectural Advisory & Troubleshooting: Partner directly with the top end of G2K Enterprise Customers to define enterprise-wide implementation patterns, navigate critical architectural decisions, and resolve the most complex configuration challenges to maximize platform capabilities
- Pre-Sales & NPI Launch Support: Partner with Sales Engineering and Go-To-Market (GTM) teams during the rollout of New Product Introductions (NPIs). Develop high-impact Proof of Concepts (PoCs), early-adopter demonstrations, and technical enablement assets to help secure technical wins and drive initial pipeline for emerging Auth0 capabilities within G2K accounts
- System Integrator (SI) Collaboration: Partner deeply with global System Integrators (SIs) and strategic delivery partners to design scalable deployment blueprints, ensure architectural alignment, and unblock complex, multi-year identity transformation programs
- Developer Enablement & Prototyping: Assist customer development teams by providing architectural guidance on custom Auth0 Actions, SDK implementation blueprints, and modern full-stack application patterns (Node.js, TypeScript, React, Mobile)
- Product & NPI Feedback Loop: Act as a technical liaison between G2K Enterprise Customers and Auth0 Product Management to identify feature gaps, test early-stage NPIs, and drive product roadmap enhancements based on real-world enterprise needs
- Industry Thought Leadership & Customer Mentorship: Create reusable code samples, technical documentation, and enablement guides to train G2K field teams and customer developers on advanced Auth0 capabilities, establishing yourself as a leading CIAM authority within the Okta ecosystem
- AI Tooling & Automation: Leverage AI tools and LLM workflows to accelerate code generation, SDK debugging, technical documentation, and complex implementation analysis
- Principal-Level Escalation Management & Multi-Project Execution: Manage multiple concurrent technical engagements effectively, acting as the ultimate technical escalation point for high-priority customer issues and fast-moving GTM activities
Our take
Okta started off as an identity company where organisations, large and small, could tap into the company to have a single sign-on interface to access all cloud applications now centralised. Okta has since expanded to provide identity management at the device as well as the server level.
The new approach towards network security is increasingly based on identification and authentication, and Okta is on track to become the go-to vendor in the space. It aims to do so by developing products that enable people to access applications and other tools more smoothly and securely than ever before.
Okta has taken strides towards expansion through significant employee growth and shuffling executive leadership. The company has also made lateral moves such as tackling governance concerns, opening up new paths for revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2015
$75m
SERIES F
Jun 2014
$75m
SERIES E
Total funding: $229.3m
Company benefits
- Work from home opportunities
- Health + Wellness
- Financial Benefits
- Pay + Incentives
- Time Off
- Everyday Living
- Resources
Company HQ
The East Cut, San Francisco, CA
Leadership
Todd McKinnon
(Co-Founder & CEO)VP of Development at Salesforce.com and has nearly a decade of experience in various engineering and leadership roles at PeopleSoft.
Frederic Kerrest
(Co-Founder & Vice Chairman)Worked in Sales and Business Development at Salesforce.com, and previously co-founded high-tech consulting firm Meridian Global Solutions.
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