Enterprise Account Manager, G2
More information about location
Review site for business software & services
Be an early applicant
Review site for business software & services
501-1000 employees
Be an early applicant
More information about location
501-1000 employees
Company mission
To make trust a central part of the digital transformation.
Role
Who you are
- 8+ years of quota carrying sales or account management experience in a B2B environment
- A proven track record of high performance, and experience exceeding sales targets
- Experience running a full-cycle SaaS renewal process alone, including proven success with cross-sell and upsell, is a significant plus
- Experience presenting ideas, influencing decisions, and building strong executive-level relationships with c-level professionals
- Outstanding presentation and communication skills
- Ability to build rapport and collaborate with others within the company and externally
- Understanding of negotiation techniques and the ability to handle negotiations with a client-focused mindset
- The ability to learn quickly and work independently in a fast-paced environment
What the job involves
- The Account Manager will be responsible for maintaining and growing long-term relationships with our customers by providing them with solutions to meet their financial and service-oriented goals.
- You will be a quota-carrying teammate serving existing customers, and will lead all multi-threading activities and renewals by helping clients understand how G2’s solutions help marketing and sales teams to build their brand & generate demand for their products
- Lead the renewal process with existing clients for upsell and cross selling
- Drive expansion revenue by understanding & aligning G2 solutions to your client’s objectives
- Negotiate contracts and close agreements to maximize profits
- Create comprehensive sales plans that align G2 solutions with the specific objectives and growth strategies of each assigned client
- Drive revenue through your book of business to ensure you deliver against customers' key performance metrics, with a strong emphasis on retention and growing your book of business to exceed goals
- Prospect and unlock expansion revenue by educating contacts about how G2’s Marketing Solutions can help grow their business
- This includes but is not limited to, multi-threading G2 solutions into existing processes and structures. Leaning heavily on our established partner ecosystem to identify opportunities
- Maintain existing clients through proactive outreach and relationship building
- Build trust through relationships with key accounts and customer stakeholders - creating impactful and lasting relationships with executive sponsors in particular
- Develop and deliver concise sales presentations that integrate G2 into client strategies, both online and in-person when possible
- Manage a portfolio of accounts with an emphasis on multi-threading and prospecting into new teams to sell G2’s full suite of products
- Build and maintain your expertise in marketing strategy, planning, and tactics, including Account-Based Marketing (ABM), ROI methodologies, and Marketing & Sales Technology solutions
- Support onboarding, handoff and maintenance calls to ensure successful and long lasting partnership
- Work closely with Marketing, Sales, Product, Partnerships, and Customer Success teams to ensure a seamless and holistic approach to client engagement and satisfaction
- Advocate and support your customers through partnering with the appropriate internal resources: Customer Success Managers, Solutions Consultants, Customer Support, and the G2 Research Team to provide a world-class customer experience
Our take
G2 helps companies to compare the best business software and services based on user ratings and social data. Its rise emphasizes just how fragmented and competitive the market is for business software today, and how a company that provides a way to navigate through all the confusion has a very good shot at building a lucrative business.
The company is part of a large group that have sprung up online to provide reviews and competitive analysis of various software products. However, unlike many others, G2 doesn't use an affiliate revenue model -where revenue is earned through advertisement and clicks. G2 instead uses a similar model to Glassdoor, striving for authenticity and credibility.
This approach has seen the site rise in popularity as it delivers reviews and analytics to make navigating the software landscape less complex for businesses and their teams.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
53% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2021
$157m
SERIES D
Oct 2018
$55m
SERIES C
Total funding: $257.6m
Company benefits
- 22 days holiday (excl. bank holidays)
- Work from home opportunities
Company HQ
Chicago Loop, Chicago, IL
Leadership
Godard Abel
(Co-Founder & CEO)Previously founded and led BigMachines, a leading SaaS CPQ company.
Tim Handorf
(Co-Founder & Head of G2 Labs)Before G2, served as a Vice President of Product Management at BigMachines.
Mike Wheeler
(CTO)Came to G2 from TapJoy, where they helped to launch a mobile web product to an audience of more than 3 million users.
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