Principal Product Manager, PagerDuty

• The ideal candidate has operated at the intersection of product management and security engineering in a later-stage B2B SaaS environment
• You've owned security architecture decisions end-to-end, built security infrastructure, and have the credibility to influence both product roadmaps and engineering practices without formal authority
• 10+ years in B2B SaaS in roles spanning product management, security engineering, and/or platform security
• Demonstrated experience owning security architecture and risk tiering decisions — not just supporting them
• Track record of running security programs and measuring risk reduction impact
• Strong cross-functional credibility with Engineering, Legal, Product, and Go-To-Market leadership
• Experience managing security change in the field — migrations, re-architecture, new authentication and authorization models — with the communication skills to bring stakeholders along
• Ability to mentor other product managers and raise the security bar across a product organization without direct reports
• We encourage you to submit your resume even if you don't meet every requirement

Desirable

• PagerDuty is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform
• This role sits within our Product Development organization and reports to the Sr Director of Product, Platform & Partners
• This is a senior individual contributor role
• You'll bring the same rigor to security that a great PM brings to a product: deep customer empathy, structured threat modeling, clear risk tiering frameworks, and a bias toward measurable outcomes
• You'll also be the connective tissue between Product, Engineering, IT, and Legal, ensuring security strategy translates into engineering execution and customer trust
• This role owns the full lifecycle from recommendation to implementation to operations
• You'll be the decision-maker on risk acceptance, control exceptions, and incident escalation in real-time
• Define and evolve PagerDuty's platform identity and security architecture — trust boundaries, authentication and authorization models, and secrets management frameworks
• Admin experience and admin console for enterprise and security administrators
• Build and maintain a security review process so product teams bring security into roadmap decisions early, not as an afterthought
• Own the security platform roadmap
• Provide security and secure-design leadership to other product teams across the portfolio
• This role owns a portfolio of platform security surfaces that includes:
• Identity & Permissions platform — the authentication and authorization foundation for both human users and AI agents, spanning roles, scopes, and delegated access as agentic workflows become first-class actors on the platform
• Security products — customer-facing capabilities such as IP Allow list and SCIM, extending the set of controls enterprise customers need to adopt PagerDuty at scale
• Admin experience — the tooling administrators use to configure, audit, and govern their PagerDuty environment, with opportunity to improve clarity and self-service
• Partner security and governance — the shared services, primitives, and audit surfaces that every partner team builds on
• Partner with executive leadership to align security strategy with company-level trust and resilience targets
• The opportunity is to bring these surfaces together into a coherent platform so security decisions and actions happen faster, customers can govern their own environments with confidence, and product teams have primitives they trust and actively build on