Principal DevOps Engineer, Zoom
$146.7-339.3k
Office located in San Jose, CA
Work platform for human connection
Open for applications
Work platform for human connection
1001+ employees
Open for applications
$146.7-339.3k
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- We are seeking a Principal Meeting DevOps Engineer who combines deep technical expertise with broad system understanding
- This engineer should be capable of diving into a wide range of services and identifyingsystemic issues across architecture, CI/CD flow, and containerization environments
- This role requires technical leadership, analytical skill, and cross-team collaboration to drive reliability, scalability, and modernization
- 15+ years in DevOps, SRE for large-scale, production systems. successful hands-on background in Linux systems, networking, and distributed systems
- Possess experience operating and design low-latency, high-throughput backend services at global scale. Knowledge of media or real-time communication systems (e.g., MMR, WebRTC)
- Recognize knowledge of TCP/IP, routing, DNS, load balancing, and packet capture tools. Familiarity with colocation data center operations, including hardware provisioning and troubleshooting
- Demonstrate experience with Terraform, Ansible, Kubernetes, Docker, and modern CI/CD pipelines. successful problem-solving, debugging, and systems-level design skills
What the job involves
- At Zoom, we’re building the next generation of Cloud and Colocation (Colo) infrastructure that powers seamless communication and collaboration for millions of users worldwide
- Leading deep-dive investigations across diverse services and environments. Working on real time media systems to web, team chat and AI to uncover architectural or operational bottlenecks
- Designing and implementing improvements in deployment pipelines, orchestration frameworks, andCI/CD automation to increase reliability and release velocity
- Working closely with product and service owners to enhance containerization strategy, improve resource efficiency, and reduce operational friction
- Partnering with the Meeting DevOps and Cloud Infra teams to modernize hybrid infrastructures panning colocation data centers, AWS, OCI, and other cloud providers
- Driving system observability, fault isolation, and resilience engineering, ensuring services meet strict availability and latency SLAs
- Providing technical mentorship to DevOps engineers and influence best practices in automation, monitoring, and release engineering. Champion a culture of data-driven reliability through postmortems, SLIs/ SLO's, and continuous performance optimization
Application process
- End Date: November 17, 2025
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 28 more jobs at Zoom