Finance Manager, Thanx
$111-150k
Salary dependent on location. Canada Applicants: $101,000 - $109,000 CAD
Restaurant guest engagement software
Be an early applicant
Restaurant guest engagement software
21-100 employees
Be an early applicant
$111-150k
Salary dependent on location. Canada Applicants: $101,000 - $109,000 CAD
21-100 employees
Company mission
To empower restaurants to drive profitable growth by delivering loyalty as a measurable business outcome.
Role
Who you are
- This is not a role for someone who simply manages processes or checks boxes. We're looking for a true operator: someone who takes ownership, gets into the details, solves problems independently, and continuously looks for ways to make things better
- We're looking for someone who is already comfortable using AI tools in their day-to-day work and is excited to rethink traditional accounting and finance processes through automation, technology, and better systems
- This role is ideal for someone who thrives in a fast-moving environment, enjoys building rather than maintaining, and wants to accelerate their career through meaningful ownership and exposure
- Everyone at Thanx has equity and is expected to operate like an owner. That means real intensity, including evenings and weekends when the work calls for it. If that isn't what you're looking for right now, this isn't the right role. We would rather you know that before you apply than after you start
- You are building, not asking. You treat AI as a team member, not a search engine. With every individual contributor now armed with a fleet of agents, everyone is a manager of sorts, and everyone's output should represent what a team of experts could achieve, not just one time-constrained person
- Your brain is always in the loop. You know these tools are likely to be confidently wrong, but you are the expert. You build a habit of correcting mistakes and unsupported assumptions and redirecting agents consistently, to save tokens and time but most importantly before something errant reaches a customer or a colleague
- You create for others, not just for yourself. Scaling AI productivity means crafting systems, tooling and output that move the needle for others, not just your own productivity. To do this well, all your work product should be designed to play nicely with other functions
- 3 to 5 years of progressive accounting or finance experience, ideally a combination of public accounting and hands-on operating experience at a high-growth company
- A bachelor's degree in Accounting, Finance, or a related field. CPA preferred but not required
- Strong understanding of US GAAP, including accrual accounting, revenue recognition, and financial statement preparation
- Experience independently managing month-end close, balance sheet reconciliations, journal entries, and financial reporting
- Experience building or maintaining a financial model and forecast
- Experience with SaaS accounting, subscription billing, or recurring revenue models is strongly preferred
- Advanced proficiency in Excel or Google Sheets
- Demonstrated experience using AI tools such as ChatGPT, Claude, or similar platforms to improve productivity, analyze data, or automate workflows
- Ability to identify manual, repetitive finance processes and translate them into scalable, technology-enabled workflows. Experience with automation tools, AI-assisted spreadsheet analysis, or workflow integrations is a strong plus
- A builder's mentality: someone who doesn't accept "that's how we've always done it" and takes ownership of making processes better
- Experience with Salesforce, Bill.com, and modern accounting systems is a plus
- Strong analytical skills and attention to detail, with the ability to connect accounting details to broader business implications
- Comfort in a lean, fast-moving environment where priorities shift and everyone rolls up their sleeves
What the job involves
- We're looking for a highly motivated, hands-on Finance Manager to own our core accounting operations and help build a scalable finance function as Thanx continues to grow
- You'll be responsible for the accuracy, completeness, and timeliness of our financial reporting, including month-end close, revenue recognition, reconciliations, and billing operations
- You'll work directly with the VP of Finance and collaborate across the organization to ensure our financial foundation is strong and our processes scale efficiently. You'll also own our financial model and forecasting
- What makes this opportunity unique is the exposure beyond traditional accounting. As part of a lean, high-impact finance team, you'll have the opportunity to contribute to strategic decisions that shape the company's future, including financial planning, unit economics, M&A, and other high-priority initiatives
- Automate repetitive finance processes. Identify opportunities to automate manual workflows across month-end close, billing, reconciliations, accounts receivable, expense management, and financial reporting, so Finance can support a growing business without proportionately increasing headcount
- Build smarter financial reporting and analysis. Use AI to accelerate financial analysis, variance explanations, forecasting, and management reporting, translating financial data into actionable insights
- Maintain strong financial controls. Balance innovation with accuracy, data security, appropriate human review, and sound accounting practices. AI should enhance financial judgment, not replace accountability
- Your performance on each of these expectations will be considered as part of all performance reviews
- Own the monthly close. Prepare and review journal entries, accruals, and prepaid expenses, review bank and balance sheet reconciliations, and keep the general ledger accurate and correctly classified
- Manage revenue recognition. Apply GAAP to deferred revenue and customer contract accounting, and resolve discrepancies before they reach reporting
- Oversee billing operations. Make sure invoices are accurate, timely, and aligned with contract terms. Partner with Sales, Customer Success, and Merchant Operations to resolve billing issues, keep customer and contract data consistent across Salesforce, Bill.com, and our accounting systems, and support accounts receivable and collections
- Lead reporting and audit readiness. Prepare monthly and quarterly reporting packages with supporting schedules and variance analysis, support board, investor, and lender reporting, coordinate with external auditors and tax advisors, and maintain a strong internal control environment
- Own the financial model and forecasting. Maintain and update the company's financial model, lead forecasting, and support budgeting, unit economics, margin analysis, and M&A diligence with the VP of Finance
Our take
Consumer expectations are at an all time high, and the way that brands facilitate engagement with their customers must be distinctive and authentic to the brand. That’s an extremely challenging task for brick and mortar retailers, like restaurants, competing in a digital age.
Thanx helps businesses like these with a multi-channel marketing platform that replaces and consolidates point solutions into a single loyalty-driving channel. Its distinctive strategy is to focus on delivering non-traditional loyalty programs, maximizing a sense of distinctive engagement that heightens brand-consumer relationships.
After a period of development, which included the acquisition of marketing and data insights platform ZeroStorefront, Thanx fully launched what it calls Loyalty 3.0 - that enables any brand to deliver sophisticated loyalty programs regardless of its size and scope. It has also partnered with Olo, an SaaS platform for restaurants, so that its users can take advantage of its Order, Pay, and Engage solutions on top of its own offerings.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2016
$17.1m
SERIES B
Nov 2014
$4.7m
SERIES A
Total funding: $23.1m
Company HQ
Polk Gulch, San Francisco, CA
Leadership
Zach Goldstein
(Co-Founder & CEO)Attended Dartmouth before joining Bain & Co as a Consultant. Founded Thanx on graduating from Stanford with an MBA.
Aaron Newton
(Co-Founder & Chief Data Officer)Aaron is a veteran of tech companies like CNET and Epitomic.com. Most recently, they were working at Cloudera as employee #6.
Darren Cheng
(Co-Founder & CTO)Founded Thanx on graduating from Dartmouth with a BA in Computer Science.
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