Chief of Staff to President, Compass
$135-182.3k
Real estate technology platform
Open for applications
Real estate technology platform
1001+ employees
Open for applications
$135-182.3k
1001+ employees
Company mission
To help everyone find their place in the world.
Role
Who you are
- The successful candidate should be skilled at navigating through ambiguity, uncertainty, and risk, and can operate at the heart of our business to inform and push our thinking and ultimately help shape our strategic trajectory
- 8 or more years of professional experience; at least 4 or more years coordinating the delivery of initiatives and programs involving C-Suite leaders with a measurable record of tangible impact to the organization
- Critical thinking and analytical/problem-solving skills, and the ability to combine and balance qualitative analysis with a proven understanding of strategy, operations, interpersonal and technical competencies
- Ability to prioritize and manage work and trade-offs against critical project timelines in a fast-paced, scrappy, dynamic environment; growth mindset; results oriented and outcome driven
- Ability to stand in front of a large room of agents or small room of senior stakeholders to drive the business’s agenda, influence, and motivate people to achieve big goals
- Customer obsession; excels at synthesizing insights about what matters most to customers and accelerating velocity to deliver incredible customer benefit/experiences
- Undergraduate degree required (equivalent professional experience will be considered); advanced degree a plus
What the job involves
- The Chief of Staff to the President will play an important and influential role in helping the company achieve its mission
- As the Chief of Staff, you are a strategic thinker, presenter, and project manager who is passionate about solving the most important people, business, and organizational problems
- You will report to the President and serve as a key manager in the company, working collaboratively alongside the entire leadership team
- In this role, you will be required to move faster than you previously thought possible, dream big, and juggle competing priorities while maintaining an extremely high-quality output
- This role spans strategic planning, execution, analysis, communications, change management, operational excellence, senior-level influence and stakeholder management, cross-functional collaboration, and special project management of top company initiatives
- It requires someone who can quickly establish trust across the organization and at the senior-most levels, influence without authority, and gain a reputation for being a valued thought partner and leader
- This role will step in for the President in internal and external meetings and with agents — presenting, gathering information, and making decisions on the President’s behalf
- Work across the organization to align teams, set goals, execute initiatives, improve processes, increase value and profitability
- Orchestrate strategic and complex cross-functional business activities and projects with speed while maintaining sharp business acuity, creativity, and attention to detail
- Oversee tracking, reporting and dashboards that support decision making, enable organizational agility, and mitigate risk
- Identify opportunities for process improvements, implement program management best practices, and observe/influence team dynamics to improve productivity and outcomes
- Drive collaboration and communication within the team, with key stakeholders, with partners and across the company with a strong bias for action
- Own and execute the Brokerage leadership’s management cadence, including the annual strategy and planning cycle, and quarterly offsites
- Track progress across the key Brokerage initiatives, proactively identifying roadblocks and ensuring cross-functional accountability
- Serve as a critical thought partner to the Brokerage President, synthesizing complex information and data across the business and developing a perspective on potential solutions, not just summarizing information
- Design, manage, and optimize the operating rhythm of the brokerage leadership team, including leadership meetings and business reviews
- Set effective meeting agendas, curate participant lists, facilitate discussions, capture clear decisions and action items, and ensure timely follow-up to maximize team efficiency
- Filter, delegate, and manage inbound requests and issues
- Lead executive communications for the Brokerage President and leadership, crafting clear and compelling messaging for various audiences (including email communications to regional leaders, organization-wide broadcasts, and department-specific updates)
- Prepare presentations, talking points, and briefing materials for internal and external engagements, ensuring the Brokerage President is well-prepared and messaging is precise and aligned with company priorities
- Support and champion employee culture initiatives across the brokerage, working with leadership to foster a positive, high-performance, and inclusive work environment
- Act as a trusted delegate and proxy for the Brokerage President, attending key internal meetings on their behalf and representing them with judgment and authority
- Quickly gain a deep understanding of the brokerage business and customer to exercise strong independent judgment and make effective decisions
- Exhibit the ability to “see around corners,” proactively anticipating potential organizational challenges, developing a well-articulated point of view, and proposing preemptive strategies
Our take
Compass uses an AI-driven platform to smooth out and speed up the process of buying, selling, or renting property. It functions much like a traditional broker, but employs tech to reduce the time, uncertainty, cost and friction of transactions for buyers, sellers & agents.
It's disrupting a sector so far largely averse to tech innovation, allowing users to close deals in less time than the industry average of 30-45 days. Compass is now the largest independent real estate brokerage in the USA, with over 29,000 agents nationwide.
Recently, Compass acquired Anywhere Real Estate in a major leap that cements its place among the biggest players in US property. By uniting leading brokerage brands and expanding its agent network on a massive scale, Compass strengthens both its readch and its techn-driven platfrom. The move add new revenue opportunities and efficiencies, positioning the company to navigate today's tough housing market and shape the future of real estate.
Freddie
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jul 2019
$370m
SERIES G
Sep 2018
$400m
SERIES F
Total funding: $1.5bn
Company HQ
Midtown Manhattan, New York, NY
Leadership
Robert Reffkin
(Founder & CEO)After 2 years at McKinsey, Robert worked as a Lazard Associate and White House Fellow. They joined Goldman Sachs in 2006, where they worked as VP of Principal Investment before leaving in 2012 to found Compass. Alongside this, Robert ran 50 marathons in 50 states to raise $1 million dollars for for youth education and enrichment programs.
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