Staff Product Designer, Clio

• If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!
• 7+ years of experience in product design, SaaS experience is preferred, but not required
• Proven track record of shipping high quality, impactful work
• Master of your craft including driving UX research, strong visual & interaction design skills, prototyping, and UX best practices
• A desire and willingness to experiment, explore new approaches that leverage the latest in AI, and optimize with methods like A/B testing
• Demonstrated ability to translate user needs, business metrics, and business goals into effective design solutions
• Excellent cross-disciplinary collaboration and organizational agility
• Expert in user research methodologies and the ability to translate research findings into actionable design strategies
• Strong understanding of interaction design principles, data visualization and information architecture
• Proven ability to work in a fast paced environment
• Experience working on large-scale, complex projects, and agile development processes
• Expert in design and prototyping tools (e.g., Figma, Miro, Etc)
• Experience with accessibility standards (WCAG)

Desirable

• We are seeking a strategic and experienced Staff Product Designer to lead our Legal Practice Management experience and contribute to our growing Product Design team
• Reporting to the Design Director of Manage & Expansion Markets, you will be a key contributor to the portfolio design team, playing a significant role in shaping the core experiences on Manage, which is fundamental to how lawyers practice law
• You will leverage your deep design expertise to drive design solutions, mentor junior designers, and collaborate closely with Product and Engineering to deliver exceptional user experiences
• Design is central to Clio's R&D, working alongside Product and Engineering to revolutionize legal tech
• We empower our Designers to deeply understand user needs, shaping how lawyers serve their clients
• Scalable Design Solutions: Drive the design vision and execution of scalable design solutions and frameworks that leverage AI/ML engage with all aspects of Clio Documents workflow across Clio products
• Design Execution: Own end-to-end user journeys and all aspects of design execution from vision, and ideation, to prototyping, to user testing, to final production
• Cross-Functional Collaboration: Partner closely with Product Management, Engineering, and other stakeholders to ensure seamless integration of design into the product development lifecycle
• Design Quality & Consistency: Apply and contribute to design processes, standards, and best practices, ensuring consistency and scalability across the Manage experience
• User-Centered Advocacy: Champion user-centered design principles, leveraging user research and data to inform design decisions and drive product improvements
• Stakeholder Communication: Effectively communicate design concepts and rationale to stakeholders at all levels, influencing product direction
• Mentorship & Guidance: Provide guidance and mentorship to junior designers, fostering their growth and development
• User Research & Testing: Participate in and contribute to user research activities and usability testing to validate design solutions
• Design System Contribution: Actively contribute to and advocate for Clio’s design system, ensuring consistency and efficiency across the platform