Technical Account Manager, Connexity
$75-95k
+ Bonus + Equity
3+ days a week in office
Performance marketing technology for retailers
Be an early applicant
Performance marketing technology for retailers
201-500 employees
Be an early applicant
$75-95k
+ Bonus + Equity
3+ days a week in office
201-500 employees
Company mission
To utlize its expertise in technology and data-driven performance marketing to help online retailers find new customers and grow sales.
Role
Who you are
- 3+ years of work experience in a technical client-facing role
- Experience working with clients, product, ops, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders
- Ability to prioritize, multi-task, and perform effectively under pressure
- Aptitude for both analyzing technical concepts and translating them into business terms, and for mapping business requirements into technical features
- Strong knowledge of business processes (Sales, Service, Marketing, Support) business applications and automation
- Ability to grasp customers’ needs and suggest timely solutions
- Excellent verbal and written communication skills
- Commercial-mindset
- You excel at learning new products quickly and often have an intuitive knowledge about how features work
- BA / BS Degree (or equivalent)
- Experience with digital advertising technology / affiliate / digital marketing / ecommerce
- Ability to commute to NY office ~ 3/week
- Flexibility to collaborate effectively with the UK and US based teams
What the job involves
- The Technical Account Manager is based in NY, reports to the Sr. Technical Account Manager and is a part of the Product Operations team
- This position is the main interface between our customers and our technology, and a key contributor to helping the commercial team, operations team and product team to operate efficiently
- Ensure the technical implementation quality for our enterprise customers using a wide range of tools such as Javascript, Link Wrapper, fave.co, AMP, and more
- Implement new features on specific accounts to achieve our commercial objectives, including Product Key, Link override, SubIDs, etc
- Ownership and management of end-to-end network migrations for specific enterprise merchants
- Serve as the main point of contact for enterprise customers regarding technical matters with Skimlinks and handling account management team escalations related to managing our enterprise publishers, including tracking issues and API queries
- Establish and monitor complex rate structures with merchants to provide the right incentives for our enterprise publishers
- Work closely with the commercial teams in APAC, UK, US, and EU through attending team meetings and providing support to shared customers with common goals
- Collaborate with the Operations, Engineering, and Product Marketing teams for platform updates to be shared with the Commercial Team
Our take
Connexity is a marketing technology company that operates an online retail and e-commerce advertising network. Connexity, which was first founded as Shopzilla, offers online sellers and publishers a means of building revenue and finding new customers without having to sell data to big-name advertising and discovery brands, namely Google and Facebook.
Over the years, Connexity has accumulated a number of related businesses, including Become.com, Skimlinks and PriceGrabber. It covers various activities including affiliate links, influencer marketing, in-stream advertising, and shopping search ads. This has led to over 800 million shopping leads, and billions in sales for its customers (particularly impressive as the e-commerce world continues to struggle to keep online consumers' attention). Its customers include Walmart, Wayfair, Skechers, Macy’s, eBay and Otto.
In 2021, Connexity was bought by Taboola for $800M. The company plans to continue extending Connexity's adjacent technologies, allowing for more cross-selling and upselling opportunities. It is also focusing on developing tools that attract and convert ordinary site visitors into browsers and then into shoppers.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (1 round)
Aug 2012
$3m
EARLY VC
Total funding: $3m
Company benefits
- Preparing for the Future > A company match to enhance your savings for those golden years.
- Work/Life Time > Flexible Time Off and 10 paid holidays per year – Ask about Summer Fridays!
- Protect Your Family > Company paid Life Insurance, AD&D, and paid Disability Leaves.
- Health > Medical, Dental, Vision, Telehealth, Spending Accounts, Flu Shots, and more! (Transparency in Coverage)
- Employee Recognition Program > We recognize performance, innovation, and being a good “Xer”.
- DEI Council > Transforming our workplace into an inclusive environment.
- Learning & Development > If you like learning, we like training.
- Events > We celebrate…everything! Team building, parties, and charity events.
- Wellness > Join our team of Wellness Warriors!
Company HQ
Santa Monica, CA
Leadership
Bill Glass
(CEO, not founder)Studied Economics at UC San Diego, and received an MBA from the University of Pennsylvania. Was Executive Vice President of Flipside.
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