Forward Deployed Engineer, HackerRank

• A customer-facing technical lead with enough full-stack depth to configure, debug, and explain web applications, integrations, and generate API scripts as needed (Ruby or Python)
• Confident leading conversations onsite with prospects and enterprise customers while gathering requirements, shaping technical approaches, and delivering results that drive measurable impact
• A clear communicator who can go deep with engineers or simplify for non-technical crowds
• A strong operator who plans, executes, and follows through, keeping projects organized
• You lead with empathy, energy, and a problem-solver’s mindset
• A track record of seeing projects through from scoping to delivery, balancing customer needs with technical tradeoffs
• You love mixing engineering, consulting, and delivery, owning every step of the journey
• You want every project to feel like a new challenge
• You set and uphold high standards for excellence for yourself and those around you

Desirable

• We’re looking for a Forward Deployed Engineer to work on-site with our customers, serving as the primary technical presence in customer engagements, leading pilots and demos, and supporting customer evaluation and successful adoption
• This role blends deep customer engagement with technical execution. This is a full-time, hybrid position based in Santa Clara
• Lead customer-facing engagements, including discovery, pilots, and demos, acting as the primary technical voice in front of prospects and customers
• Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal-driven solutions
• Keep customer projects on track through disciplined execution and proactive updates
• Use the right tools, including AI when useful, to deliver faster, more reliable outcomes that strengthen HackerRank’s customer experience
• Collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer