Enterprise Account Executive, Planhat
$280-300k
OTE
Customer success software
Open for applications
Customer success software
101-200 employees
Open for applications
$280-300k
OTE
101-200 employees
Company mission
To help technology companies build their business and make their customers more successful.
Role
Who you are
- We care less about the number of years you’ve worked and more about your commercial acumen, entrepreneurial mindset, drive, and achievements so far
- Builder mentality’: You thrive in uncharted territory. Rather than waiting for direction, you take initiative, create your own playbooks, you realise it's about traction as well as strategy
- Results-Driven: You exceed targets. You’re probably an over performing AE who wants a tougher challenge, or a seasoned enterprise seller with a maverick streak, either way, you’re motivated by growth and impact
- Strategic sales: You get that every organization is different—especially when it comes to customer success. You build trust, and solve tough commercial challenges alongside global business leaders
- Ruthless Focus: You make good bets, you don’t chase everything that shines. You double down on your wins, and cut off what doesn’t work
What the job involves
- We’re building a new team to accelerate Enterprise sales—a segment where we’re gaining serious momentum. We work with innovative, ambitious global leaders to transform customer success, drive sustainable growth, and optimize operations with Planhat
- Most of our team has hands-on experience scaling software startups from the ground up to tens, or hundreds of millions. We’re resourceful, unafraid to challenge industry giants, and thrive on experimenting and figuring things out as we go
- We like to think we’re creating one of the world’s most strategic and exciting business tools
- Tens of thousands of users worldwide rely on Planhat daily to manage over 2.6 million customers
- You’ll figure out pathways into billion-dollar industry leaders, helping to power teams towards sustainable post-sales growth
- As one of the first hires in this high-impact unit, you’ll play a pivotal role in shaping and scaling a team that will be central to Planhat’s next phase of growth
- Success in this mission depends on strong cultural alignment, a fast ramp-up, and close collaboration. You'll work directly with senior sales leaders, and this role will be based in LA, Chicago, or Boston
Application process
- Applications are considered on a rolling basis
Our take
According to Planhat, even though acquiring customers is essential for the initial growth of a company, long-term sustainable growth comes from maximising the lifetime value of existing customers. The Sweden-based but globally remote startup provides a modern customer platform that helps clients analyse insights regarding their target audience, manage workflow and drive customer experience.
Planhat distinguishes itself from other customer success software like Salesforce and Totango through its rapid deployment and easy adoption. The platform provides a range of solutions, from customisable customer health scores to management reporting and CSM team performance. It's been taken up by thousands of teams globally and its corporate customers include the likes of Consensys, Alation and Adenza.
Initially a bootstrapped company, Planhat had already built a significant business by the time it closed its first investment round in 2022. This funding is being used to support the company's growth by scaling its commercial teams, accelerating its R&D and further developing the product.
Freddie
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (1 round)
Apr 2022
$50m
SERIES A
Total funding: $50m
Company HQ
Norrmalm, Stockholm, Stockholms län
Leadership
Niklas Skog
(Co-Founder & Product & Engineering)Previously a Management Consultant at McKinsey & Company, a Product Manager at Meltwater Group, a Managing Director at Jobylon and COO at GlobeSoft.
Kaveh Rostampor
(Co-Founder & CEO)They are a co-founder and Board Member at Jobylon. Former Executive Director at Meltwater. Chairman of the Board and Board member of multiple global SaaS companies.
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