Manager of DevOps, Snapdocs

• 7+ years in DevOps/SRE/cloud infrastructure roles, with ≥2 years managing engineers
• Mastery of Linux operations and scripting (Bash, Python)
• Deep expertise in AWS and Terraform IaC
• Experience with managed relational database like Aurora, PostgreSQL, MySql"
• Proven track record building/optimizing CI/CD pipelines (GitHub Actions, GitOps)
• Hands-on with Kubernetes orchestration and observability (CloudWatch, Datadog)
• Strong understanding of cloud networking, security, compliance requirements
• Excellent communication, stakeholder management and decision-making skills

Desirable

• Lead, mentor, and scale a small but critical DevOps team responsible for Snapdocs’ CI/CD pipelines, cloud infrastructure, security automation, cost governance, and emerging MLOps practices. You'll combine deep technical expertise (Linux, Terraform, AWS, Kubernetes, GitHub Actions) with strong people-management skills to ensure our platform is fast, secure, reliable—and cost-efficient
• Hire, onboard, coach and develop your four Senior DevOps Engineers
• Run regular 1:1s, performance reviews and career-path planning
• Foster a culture of ownership, collaboration, continuous learning and experimentation
• Define and evangelize the DevOps & MLOps roadmap: infrastructure architecture, CI/CD evolution, model-ops processes, security automation, cost optimization, alerting
• Hands-on design and implementation of cloud-native infrastructure (AWS, EKS, Terraform, GitOps)
• Build and manage MLOps workflows—model training, versioning, deployment and monitoring—using frameworks like MLflow or Kubeflow
• Oversee and extend our GitHub Actions–powered pipelines: integrating security scans, unit & functional tests, blue/green or canary deployments
• Advocate and enforce “infrastructure-as-code” and “policy-as-code” across both software and ML workflows
• Partner with Software Engineering Managers, Security Architects, Product Managers to translate business requirements into infrastructure and MLOps priorities
• Establish best practices, runbooks, SLOs/SLIs and on-call rotations
• Present architecture and model-ops proposals to stakeholders; secure buy-in and budget approval
• Work with external partners to build secure connections to other enterprise systems
• Monitor system health, capacity and cost; drive continuous performance tuning and right-sizing efforts
• Manage and optimize AWS infrastructure spend and Datadog usage costs while establishing budgeting practices
• Troubleshoot high-impact production incidents, lead post-mortems, and implement preventive measures
• Maintain compliance readiness for ISO 27001 and SOC 2 Type II audits through well-documented controls and automation
• Work with your team to identify improvements to development and runtime operations
• Key Relationships
• Direct: Senior DevOps Engineers (your team)
• Cross-functional: Software Engineering Managers, Security Architects, Product Managers, Data Science Leads
• Executive: VP of Engineering