Field Sales Team Lead, Tide
UK, 12 Month Contractual Role
+ commission + bonus
Business accounts for SMEs
Job no longer available
Business accounts for SMEs
1001+ employees
Job no longer available
+ commission + bonus
1001+ employees
Company mission
To save businesses time and money - so they can get back to doing what they love.
Role
Who you are
- You’re someone who combines sales leadership, data-driven decision making, and strong organisational skills with an authentic passion for helping small businesses thrive. You’ll enjoy travelling, engaging with potential members in person, and creating a high-energy, target-driven sales culture
- Have 3+ years of field sales experience, ideally in fintech, payments, or POS solutions (e.g. SumUp, Square, Zettle)
- Have 1+ year of leadership experience, managing distributed or face-to-face sales teams
- Are a natural salesperson - confident, outgoing, and skilled at converting leads into customers
- Are data-driven, using insights to make decisions and continuously improve team performance
- Are highly organised, capable of managing multiple priorities and ensuring seamless execution
- Enjoy building something new - comfortable working in an environment that evolves quickly
- Have experience with CRM or reporting tools (e.g. Salesforce, HubSpot, or similar)
- Are comfortable travelling across the UK as needed
What the job involves
- You’re excited about leading from the front - building and managing a high-performing team that’s driving the adoption of a new Tide Card Reader ( POS) product designed to empower small businesses across the UK
- As the B2B Field Sales POS Team Lead, you’ll be responsible for recruiting, training, and leading a team of field sales representatives who sell Tide’s new card reader product face-to-face to SMEs. You’ll thrive in a fast-paced, entrepreneurial environment where you can build something from scratch, test ideas, and see the direct impact of your work
- You’ll thrive in a fast-paced, entrepreneurial environment where you can build something from scratch, test ideas, and see the direct impact of your work
- Hiring, onboarding, and managing a national team of field sales agents responsible for promoting and selling Tide’s POS card reader product to small businesses
- Creating and executing the field sales strategy - defining structure, coverage, KPIs, and performance standards
- Coaching your team daily to hit and exceed ambitious sales targets while maintaining quality and compliance
- Setting clear expectations, building dashboards, and monitoring metrics to drive performance and accountability
- Managing performance reviews, recognition, and continuous learning for your team
- Leading by example - spending time in the field alongside your team to engage directly with potential customers
- Identifying and optimising high-performing areas, events, and acquisition channels through data insights
- Partnering with Marketing and Growth teams to support on-the-ground activation campaigns, local events, and community partnerships
- Ensuring all sales interactions reflect Tide’s values and compliance standards, including correct KYC and onboarding procedures
- Working closely with the KYC, Compliance, and Product teams to ensure a smooth member onboarding experience
- Acting as the voice of the field - providing insights and feedback to improve our POS proposition and sales operations
- Collaborating with HR and Talent teams on recruitment and workforce planning to scale field operations
- Tracking and analysing team performance to identify trends, opportunities, and training needs
- Creating and maintaining data dashboards to report weekly on activity, conversion rates, and territory performance
- Managing budgets, commissions, and incentives in partnership with Finance and Operations
Salary benchmarks
Our take
Small businesses and sole traders are still underserved by most traditional banks. Tide is solving that problem by offering speedy, affordable and effective financial services tailored to SMEs.
Since its launch, Tide has gained considerable traction among small businesses. This is largely thanks to its fast onboarding times, low fees and the diversity of products, which include a number of accountancy tools. And headed up by a former RBS, C&A and Optanus executive, it is certainly in a unique position within the financial services market.
Having built a strong user base of over 1M customers globally, with 650,000 members in the UK. Through further expansion across Europe and continual addition of 'first-of-its-kind' features, Tide is well set to secure a larger market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Sep 2025
$120m
GROWTH EQUITY VC
Jan 2023
$24.7m
GROWTH EQUITY VC
Total funding: $409.7m
Company benefits
- Flexible working:A flexible working policy that allows most teams to work from home when they need to
- Family-friendly leave: We go above and beyond the statutory requirement for maternity and paternity leave
- Paid volunteering leave: You’re encouraged to take three days a year as paid volunteering leave for your chosen charity or organisation
- Holiday leave: 25 days a year of paid holiday leave, plus bank holidays
- Sabbatical leave: Take a well-deserved break and come back refreshed
- Extra unpaid leave: Extra time off is available beyond your annual leave allocation
- We keep the team fed: Breakfast, snacks and hot drinks are provided daily, along with regular morning teas and catered events
- Personal development: Personal development budget is available for each Tidean to pursue additional training related to their role
- Private health cover: Private healthcare from Vitality, that includes the ability to earn discounts and rewards for having a healthy lifestyle
- Mental wellbeing : 24/7 Employee assistance, unlimited cognitive behavioural therapy, subsidised mindfulness and relaxation app
Company HQ
City of London, London, UK
Leadership
Dr Oliver Prill
(CEO)Began their career as a Consultant at McKinsey. They also held the role of CEO at both C&A Bank and Optanus, and was COO of Kreditech Holding before joining Tide in 2018.
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