Billing Operations Lead, Perplexity
$140-185k
+ Equity
Conversational AI-powered search tool
Be an early applicant
Conversational AI-powered search tool
1001+ employees
Be an early applicant
$140-185k
+ Equity
1001+ employees
Company mission
To advance the way people discover and share information.
Role
Who you are
- The ideal candidate combines strong billing and systems expertise with sound judgement, a customer-focused approach, and the ability to bring structure to a fast-moving environment
- Bachelor’s degree or higher in Accounting or Finance
- 7+ years of experience in billing operations, order management, order-to-cash, revenue operations, or a related finance function, including hands-on ownership of enterprise SaaS or subscription billing
- Billing expertise: Demonstrated ability to interpret complex customer agreements and translate them into accurate billing schedules, invoices, and adjustments, including subscription and usage-based arrangements
- Systems proficiency: Hands-on experience with NetSuite, Salesforce, tax engines, and subscription or usage-based billing platforms, with the ability to investigate issues across connected systems
- Accounting fundamentals: Working knowledge of accounts receivable, deferred revenue, and revenue-recognition concepts, including ASC 606
- Resourcefulness, detail-oriented and a motivation for solving problems and finding solutions
- Excellent communication skills, as frequent interaction with both internal and external stakeholders will be required
- Ability to multi-task and prioritize effectively in a fast-paced environment
What the job involves
- Perplexity is looking for an experienced Billing Operations Manager to join our Finance and Accounting team as we scale our enterprise business
- You will own the enterprise billing lifecycle, translating complex commercial agreements into accurate, timely invoices and building the processes and controls that support our growth
- This is a hands-on role working closely with Deal Desk, Enterprise Sales, Legal, and Customer Success
- Enterprise and reseller billing: Own enterprise billing operations from customer and subscription setup through recurring invoicing, renewals, amendments, and cancellations, ensuring accurate and timely billing in accordance with executed agreements
- Contract review: Partner with Enterprise Sales and Deal Desk to review nonstandard billing terms before contracts are signed, assess operational feasibility, and route exceptions for approval
- Complex billing arrangements: Translate approved pricing and contractual terms into billing configurations and schedules, including seat changes, tiered discounting, prorations, co-terminations, prepaid credits, and usage billed in arrears
- Billing inquiries and disputes: Serve as the primary point of contact for enterprise billing questions from customers and internal teams. Investigate discrepancies, coordinate approved credits and rebills, and address underlying causes to prevent recurring issues
- Reconciliations and close support: Reconcile contract, subscription, and usage data to billing output and investigate any billing discrepancies. Support month-end close and audits through billing completeness checks, reconciliations, and supporting documentation
- Integration management: Identifying and resolving any billing system integration failures
- Customer Success and renewal support: Partner with Customer Success, Enterprise Sales, and Deal Desk on renewals, expansions, and changes to customer commitments. Prepare seat, usage, and billing analyses; calculate renewal credits and true-ups; and translate approved agreements into accurate subscription, credit, and invoice updates. Coordinate the resolution of billing issues that could delay renewals or disrupt the customer experience
Our take
As AI continues to drive changes in both business operations and day-to-day lives, Perplexity delivers an intelligent search engine powered by conversational AI, to improve search outcomes and "unlock the power of knowledge" for all.
Reaching impressive heights of 22M monthly visits, Perplexity's "ask anything" method of search is clearly a popular one. And what sets it apart from other search engines is in its answers, which are concise and fully cited, responding to the user query rather than simply providing a place in which they can scroll to find it themselves.
The company has raised substantial funding, with contributions from former execs at companies like OpenAI, Meta, and Quora, demonstrating the interest that it has drummed up in the space. Having doubled its annual recurring revenue between 2023 and 24, this investment has allowed Perplexity to continue building out its product, and accelerate growth into the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 9 rounds)
Sep 2025
$200m
LATE VC
Jul 2025
$100m
LATE VC
Total funding: $1.8bn
Company HQ
Financial District, San Francisco, CA
Leadership
Aravind Srinivas
(Co-Founder, President & CEO)Former Research Scientist at OpenAI, who has interned in Research at Google and Deep Mind. Obtained a PhD in Computer Science from the University of California, Berkeley.
Denis Yarats
(Co-Founder & CTO)Prior to co-founding Perplexity in 2022, Denis was an AI Research Scientist at Facebook AI Research, a Staff ML Engineer at Quora, and a Software Development Engineer at Microsoft.
Johnny Ho
(Co-Founder & CSO)Previously a Quantitative Trader at Tower Research Capital, and Engineer at Quora.
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