Lead KYC Risk Program Manager, Mercury

$168.9-234.6k

Actual salary range is dependent on location. Canadian employees (any location): CAD 177,400 - 221,700. Offers equity (stock options)

Senior and Expert level

New York

San Francisco Bay Area

Remote from Canada, US

Banking services for startups

Be an early applicant

Banking services for startups

501-1000 employees

FintechB2BBankingFinancial Services

Be an early applicant

$168.9-234.6k

Actual salary range is dependent on location. Canadian employees (any location): CAD 177,400 - 221,700. Offers equity (stock options)

Senior and Expert level

New York

San Francisco Bay Area

Remote from Canada, US

501-1000 employees

FintechB2BBankingFinancial Services

Company mission

To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.

Job

Company

Role

Who you are

5– 10+ years of experience in KYC, AML, compliance, or risk management, preferably in a financial services or fintech environment
Proven experience managing KYC risk programs or projects in a high-volume operations setting
Strong analytical and problem-solving skills; experience with data analytics a plus
Exceptional communication and stakeholder management skills
Comfortable working in a fast-paced, evolving regulatory environment

What the job involves

We’re looking for a Lead KYC Risk Program Manager to join our team and play a critical role in supporting and scaling our operations function
Reporting to the Head of KYC, you’ll lead high-impact KYC risk initiatives, drive enhancements to our compliance programs, and collaborate cross-functionally to ensure our operations are both effective and aligned with regulatory expectations
In this role, you’ll partner with teams across Operations, Risk Strategy, Product, and Compliance to help design and implement scalable programs that enable operational excellence
You’ll turn strategy into execution—building the frameworks, processes, and tools needed to support a fast-growing, customer-obsessed organization
Program Management: Lead the development and execution of KYC-related programs across operations, including policy updates, process enhancements, and quality assurance efforts
Operational Support: Partner with operations teams to ensure seamless integration of KYC controls and tools into workflows
Change Management: Drive implementation of operational changes, upgrades, and process optimizations with minimal disruption to daily operations
Stakeholder Collaboration: Act as a key liaison between Strategy, Product, Eng Compliance, and other business units to ensure a coordinated and consistent approach to KYC operations
Training & Development: Develop and deliver KYC risk training for operations personnel to foster a strong compliance culture
Issue Management: Identify, assess, and remediate issues, including root cause analysis and action planning

Our take

Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.

Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.

By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

50% employee growth in 12 months

Glassdoor (4.5)

Trustpilot (4)

Company

Funding (last 2 of 5 rounds)

Mar 2025

$300m

SERIES C

Jul 2021

$120m

SERIES B

Total funding: $450.9m

Company benefits

Health, dental, & vision
12+ weeks of paid parental leave
$600 USD custom WFH equipment setup
Unlimited vacation policy (with a mandatory minimum)
Retirement matching up to 4% of base salary (401k/RRSP)
Paid 6-week sabbatical after the 5-year mark
Annual $1K USD learning & development budget
Unlimited book budget
Weekly $100 USD food budget
Monthly $100 USD wellness budget
Monthly $50 USD cellphone reimbursement
Pet-friendly offices with free tea & lunch

Company HQ

SoMa, San Francisco, CA

Leadership

Jason Zhang

(COO)

Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.

Immad Akhund

(CEO)

Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.

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