Senior Manager of Control Process Automation & Data, Monzo
£85-115k
+ Equity
Digital-only bank platform and marketplace
Posted today
Digital-only bank platform and marketplace
1001+ employees
Posted today
£85-115k
+ Equity
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- You have programme management experience in a financial services environment
- You have experience in leading teams (preferably Risk and Control teams) through change programmes
- You have experience in implementation of Risk and Control systems and processes
- You have an open mind, are able to operate in a a fast-paced, sometimes unstructured environment, and can think outside the box
- You see the enormous opportunity offered by AI and are comfortable building and writing prompts to solve real control problems
- You think ‘tech and data’ first and constantly seek ways to improve processes
- You are hands-on and take satisfaction in supporting colleagues, projects or tasks however big or small - and can take a range of stakeholders on the journey with you
- You’re excited by what we’re doing at Monzo
What the job involves
- This role sits at the heart of Monzo’s Control Discipline change agenda, supporting the delivery of a future, technology-first, and data-driven risk management model. As Monzo scales into new products and markets, this role will be instrumental in embedding agility, automation, and intelligence into how we manage risks and controls across the business
- The role will sit within the Controls organisation, working closely with cross-functional teams across the organisation including Technology, Data and Risk & Compliance
- As this is a newly established team, this roleholder needs to bring a flexible and adaptable mindset, as well as a willingness to deal with ambiguity as the team establishes its operating rhythm and embeds itself within the wider business
- Leading the Control Discipline data and technology strategy and roadmap, making sure it aligns with Monzo’s expansion plans and Group Risk strategy
- Creating a scalable operating model: Working with Risk & Control leads to design and deliver a service model that supports a global organisation
- Risk & control data transformation: Partnering with Data and Engineering to translate risk management needs into technology and data requirements to achieve the scaling objectives and help Risk Engineering prioritise needs accordingly to support the transformation agenda
- Real-time risk management: Supporting the shift from manual risk assessments to ‘always on’ risk management. This involves working with other risk managers to identify data-driven triggers, designing automated monitoring systems, and creating alerting mechanisms that empower risk owners to act on emerging threats in real-time rather than at a point in time
- Platform Evolution: Working with 2nd Line and Technology to evolve our Risk & Control application strategy to deliver simplification, automation and enhanced user value
- Innovation and AI: Championing AI in risk management by identifying enterprise partners to build sustainable solutions with Monzo, running PoCs and experiments where necessary, and building business cases to use AI-driven solutions in risk management. Where necessary, leading the contract negotiations and relationship management
- Programme Management Office (PMO): Owning the transformation programme roadmap, including any reporting requirements to executives and committees, and keeping stakeholders engaged and consulted throughout the transformation lifecycle
- Maintaining a central view of all initiatives, set milestones, identifying possible risks and dependencies, and tracking delivery against milestones
- Supporting the ongoing development of our processes, systems and controls to ensure that they are scalable and aligned to our strategy
- Managing project schedules, setting milestones, identifying possible issues and clearly communicating them to stakeholders
- Technology & Data risk mindset: Instilling a culture of being technology and data led in the Control Discipline, identifying and partnering with culture carriers in the Discipline, to make sure the transformation programme delivers sustainable value
- Collaboration, Communication & Leadership: Bringing excellent stakeholder management, building strong partnerships with Risk, Data, Product, Engineering, Procurement, 3rd parties, and Control leads to deliver change
Application process
- Short call with a Monzo Recruiter
- Video-call with Hiring Manager (30 mins)
- Full-Loop: 3 x video-call interviews covering Technical, Behaviours, and Leadership)
- This process should take around 4-5 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
- ⏳We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out
Salary benchmarks
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million active users. The company faces competition from more traditional banks, such as Goldman Sachs and JP Morgan, which have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$457m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company HQ
City of London, London, UK
Leadership
TS Anil
(CEO)Also a Board Member at Accion. Previously Board Member at UK Finance, Global Head of Payments, Products & Platforms at Visa and was the Global Head of Retail Products at Standard Chartered Bank.
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