UK Mission Operations Manager, CHAOS Industries
Offers pre-IPO stock option grants, relocation assistance + (coming soon!) annual bonuses
More information about location
Next-gen defense & critical industry technologies
Be an early applicant
Next-gen defense & critical industry technologies
101-200 employees
Be an early applicant
Offers pre-IPO stock option grants, relocation assistance + (coming soon!) annual bonuses
More information about location
101-200 employees
Company mission
To redefine defense through technology.
Role
Who you are
- You have a customer service mindset
- You thrive in high-execution environments where ownership is expected and ambiguity is constant
- You naturally gravitate toward solving operational problems and improving how teams work together
- You can quickly become conversant in unfamiliar domains and earn credibility with technical and operational stakeholders
- You balance structured thinking with pragmatism, knowing when to build process and when to move quickly
- You build trust and influence teams through data, action and sound judgment rather than formal authority
- You care as much about how work gets done as the outcome itself
- You love a challenge
- 7+ years of experience in Business Development, Sales, Growth, Operations, Program Management, Project Management, Consulting, or a similarly high-execution environment
- A proven ability to build trust across technical, operational, and customer-facing teams while driving alignment and execution without direct authority
- Strong operational judgment with exceptional written and verbal communication skills, attention to detail, and the ability to simplify complex problems
- A systems mindset—you naturally look for opportunities to improve processes, eliminate friction, and build scalable ways of working
- Comfortable managing multiple priorities, rapidly context switching, and making sound decisions in fast-moving, ambiguous environments
- Highly organized, self-directed, and accountable, with a bias toward ownership and execution
- Experience translating customer needs into actionable internal priorities and coordinating cross-functional teams to deliver results
- Familiarity with the defense industry and government acquisition process is preferred
- Proficiency with Microsoft Office and collaboration tools such as Slack, Jira, Salesforce, Asana, Confluence, and Foundry
- Bachelor's degree in Engineering, Business, Communications, Political Science, or a related field
What the job involves
- The Business Development team is the go-to-market engine of CHAOS, sitting at the intersection of Growth, Mission, and Capture. As we scale, operational excellence becomes a competitive advantage
- As a Mission Operations Manager, you'll solve the execution problems that determine whether we win. You'll represent Mission and embed with cross-functional teams across Growth, Engineering, Manufacturing, Finance, and Revenue Operations to understand how work actually gets done, identify where execution breaks down, and build systems that allow the organization to move faster
- This isn't a project coordinator role. It's an operator role. You'll translate strategy into execution, create clarity from ambiguity, and remove friction before it impacts our customers. One month you may be redesigning our deployment planning process; the next, building new operating rhythms for training initiatives or developing the metrics that help Leadership make better decisions
- Success in this role means our teams are aligned, our customers are supported, and our organization can continue scaling without adding unnecessary complexity
- This role reports to the Chief of Staff, Business Development, and supports the Mission organization
- Translate strategic priorities into operational reality, identifying gaps between strategy and execution before they impact customers
- Design and continuously improve scalable workflows across demonstrations, deliveries, customer onboarding, training, resource planning, approvals, and cross-functional handoffs
- Build repeatable operating models, playbooks, and templates that enable the Mission organization to scale while preserving flexibility where it matters
- Identify operational bottlenecks and remove execution friction to improve speed, quality, and predictability
- Define the metrics that matter and establish the systems to measure, track, and report on operational performance
- Maintain high-quality data across dashboards and other business systems to enable informed decision-making
- Analyze operational trends, identify opportunities for improvement, risk mitigation and provide actionable recommendations to leadership
- Partner closely with cross-functional teams to understand how work gets done and where it can be improved
- Establish operating rhythms, communication cadences, and decision-making processes that keep teams aligned and execution on track
- Drive accountability across teams without direct authority by building trust, creating clarity, and maintaining momentum
- Anticipate risks, surface dependencies early, and ensure the organization is prepared to execute at every stage of the customer lifecycle
Salary benchmarks
Our take
In the modern world, defence industries must meet ever-evolving threats through new technologies, meaning that forward-thinking is the crux of battling sophisticated threats. CHAOS Industries consists of engineers and researchers building the next generation of defence and critical industry technologies.
Its products to date include the CHAOS Coherent Distributed Network, a time synchronicity platform, and HYDRA that facilitates land, sea and air-based detection and communications. Easy to integrate into existing defence systems, HYDRA can be deployed into challenging warfare environments - providing unique solutions for US defence industries.
In the face of a highly complex threat landscape, it’s unsurprising that CHAOS has received considerable funding. This will support the company’s commercial growth and product development. It also hired a former congressman and ex-CIA veteran as its Chief Strategy Officer, exemplifying its alignment with key defence sectors in the US.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Medical, dental and vision benefits will be 100% paid for by the company
- Life, FSA, HSA, 401k (+ Company match), and more
- Free daily lunch, ‘No meeting Fridays’, unlimited PTO (for exempt employees), casual dress code
- Generous pre-IPO stock option grants, relocation assistance + (coming soon!) annual bonuses
Company HQ
Little Tokyo, Los Angeles, CA
Leadership
Bo Marr
(Co-CEO, CTO & Co-founder)Previously on the Board of Directors at Epirus, Technical Director at Raytheon and studied a PhD at the Georgia Institute of Technology.
Brett Cummings
(CFO & Co-founder)Is also an Advisor at Next Play Capital. Previously a CFO at United Cities North America, Senior Advisor at Formation 8 and 8VC.
John Tenet
(Co-CEO & Co-founder)Also Co-Founder at Epirus. Previously Partner at 8VC, Principal at Valar Ventures and an Associate at Allen & Company.
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