Senior Content Designer, Robinhood

Equities

$128-170k

Salary is dependent on location; +Bonus & Equity

Mid and Senior level
Chicago
Denver
New York
San Francisco Bay Area
Robinhood

Commission-free stock trading platform

Open for applications

Robinhood

Commission-free stock trading platform

1001+ employees

FintechB2CCryptocurrencyMarketplaceTrading

Open for applications

$128-170k

Salary is dependent on location; +Bonus & Equity

Mid and Senior level
Chicago
Denver
New York
San Francisco Bay Area

1001+ employees

FintechB2CCryptocurrencyMarketplaceTrading

Company mission

To democratize finance for all.

Role

Who you are

  • The ideal candidate is passionate about crafting product content that enables users to understand the world of finance and all it has to offer
  • This role is perfect for someone who wants to dig into the inner-workings of investing that make Robinhood tick, and help shape our core trading, extended-hours trading, and new investment category experiences
  • 4-6+ years of experience in UX writing or content design experience
  • Eagerness to shape product direction and vision from ideation to post-launch
  • Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team
  • Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
  • Experience collaborating with designers, product managers, and user researchers
  • Familiarity working with compliance and legal teams during the content development and approval process
  • A portfolio or selection of writing samples and past work to share

Desirable

  • A keen sense of humor
  • Deep interest in reinventing finance a major PLUS

What the job involves

  • We are looking for Content Designers to join us on our mission to help build the most intuitive product experiences and make financial wellness accessible to everyone
  • This is an outstanding opportunity to join an award-winning growing team
  • We're looking for an experienced Content Designer to jump into our Equities team with a mission to make Robinhood the best & safest place to trade stocks
  • Partner with design, product, and research to build delightful user experiences and shape the product roadmap
  • Engage throughout the product development process to improve the overall experience and ensure consistency
  • Create and advocate for approachable language that best communicates our mission externally
  • Develop frameworks, guidelines, audits, and processes to help define and improve product content at Robinhood
  • Balance customer experience and business impact with speed and quality
  • Incorporate user research into content decisions for product experiences
  • Ensure high-quality content for our products in terms of simplicity, education, and delightfulness
  • Share your work with other Content Designers and provide feedback during weekly crits

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Insights

Top investors

39% female employees

-23% employee growth in 12 months

Company

Company benefits

  • Well-being - Premium medical, dental, and vision insurance
  • Family & home life - Parental leave, personal prosperity benefits
  • Comfort & care - Annual lifestyle stipend
  • Office life - Catered meals and fully stocked kitchen, commuter benefits
  • Growth - Education and training, community events, career mentorships

Funding (last 2 of 13 rounds)

Feb 2021

$2.4bn

CONVERTIBLE

Jan 2021

$1bn

LATE VC

Total funding: $5.6bn

Our take

For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.

But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.

However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle