Senior Content Designer, Robinhood
Brokerage Accounts
$145-170k
+Bonus & Equity
Commission-free stock trading platform
Open for applications
Commission-free stock trading platform
1001+ employees
Open for applications
$145-170k
+Bonus & Equity
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply
- We're looking for an experienced Content Designer to join our Brokerage org with a mission to make Robinhood the best & safest place to invest
- This role is perfect for someone who wants to dig into the inner-workings of investing and is a strong systems thinker
- You could be a great fit if you have strong experience developing terminology and labeling frameworks that scale, building out information architecture and navigation, and can translate complex product categorizations into seamless and intuitive UX
- 4-6+ years of experience in UX writing or content design experience
- Eagerness to shape product direction and vision from ideation to post-launch
- Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team
- Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
- Experience collaborating with designers, product managers, and user researchers
- Familiarity working with compliance and legal teams during the content development and approval process
- A portfolio or selection of writing samples and past work to share
What the job involves
- Our Content Design team contributes to our mission to help build the most intuitive product experiences and empower people to own their financial lives
- This role supports the Accounts team, designing new types of investing accounts to give our customers more flexibility to invest with others, structure their accounts for different financial goals, and meet all their money needs in one app
- This role asks the existential question: What are users’ mental models about which accounts they have, how they relate to each other, and who can access them?
- Partner with design, product, and research to build delightful user experiences and shape the product roadmap
- Engage throughout the product development process to improve the overall experience and ensure consistency
- Create and advocate for approachable language that best communicates our mission externally
- Develop frameworks, guidelines, audits, and processes to help define and improve product content at Robinhood
- Balance customer experience and business impact with speed and quality
- Incorporate user research into content decisions for product experiences
- Ensure high-quality content for our products in terms of simplicity, education, and delightfulness
- Share your work with other Content Designers and provide feedback during weekly crits
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.
But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.
However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
39% female employees
-23% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company benefits
- Well-being - Premium medical, dental, and vision insurance
- Family & home life - Parental leave, personal prosperity benefits
- Comfort & care - Annual lifestyle stipend
- Office life - Catered meals and fully stocked kitchen, commuter benefits
- Growth - Education and training, community events, career mentorships
Company values
- Safety First: Robinhood is a safety-first company
- Participation is Power: At Robinhood, the rich don’t get a better deal
- Radical Customer Focus: We exist to make our customers happy
- First-Principles Thinking: We make bold bets and challenge the status quo
Company HQ
Downtown Menlo Park, Menlo Park, CA
Articles
Leadership
Vlad Tenev
(Co-Founder)Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.
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