Director of Product Management, Mission Lane
Access to Credit
$160.4-188k
More information about location
Providing access to fair and clean credit
Job no longer available
Providing access to fair and clean credit
201-500 employees
Job no longer available
$160.4-188k
More information about location
201-500 employees
Company mission
To revolutionize access to financial tools in credit, debit, and beyond to pave a clear way forwards for millions of Americans.
Role
Who you are
- Proven leadership in product management – 6-10+ years of experience in product management, with at least 2 years leading and mentoring teams
- Customer-obsessed mindset – Passion for building fair, transparent, and customer-first experiences that drive long-term financial growth
- Deep experience in credit, lending, or financial products – Strong understanding of credit access, financial services, or risk-based decisioning. Experience working with credit models or policies is a plus
- Strong strategic and analytical skills – Ability to balance business impact, risk, and customer needs while making data-driven decisions
- Strong collaboration and communication skill – Proven ability to work effectively with across technical and non-technical partners and influence stakeholders at all levels
- Bias for action – Ability to drive execution in a fast-paced environment, making thoughtful decisions with imperfect information
What the job involves
- Mission Lane is currently seeking a dynamic and customer-centric Director of Product Management to lead our team's efforts in enhancing credit access for both current and prospective customers
- In this pivotal role, you will be responsible for guiding the team in shaping and implementing a vision, strategy, and roadmap for expanding credit offerings at the optimal time and in the appropriate amounts to support customers on their financial journeys
- Mission Lane utilizes credit access as a tool to assist customers in their financial advancement, while simultaneously generating business value to foster expansion of our company's goals and mission
- As the leader of this space, you will develop innovative mechanisms to responsibly expand credit access, ensuring we grow with our customers while also identifying new ways to reach and serve potential customers
- You will balance risk, opportunity, and business impact to create scalable solutions that drive customer acquisition, engagement, and long-term financial success
- You will work closely with cross-functional teams—including data science, risk, engineering, and design—to build products that unlock financial opportunities and foster lasting customer relationships
- Shape and drive the product vision and strategy – Lead the strategy and execution for expanding credit access to prospective and existing customers, ensuring they receive the right amount of credit at the right time to support their financial growth and our business objectives
- Lead and inspire a high-performing team – Manage and develop a team of product managers, fostering a culture of curiosity & analytical rigor through test and learning with customer obsession
- Leverage credit insights to drive innovation – Partner with credit and data science teams to understand credit models and policies, using these insights to build innovative customer-centric experiences and reshape how we think about credit access through our customers’ lifecycle
- Be the voice of the customer – Deeply understand customer needs, behaviors, and pain points through research and data. Advocate for customer-centric solutions that enhance their financial journey and build long-term trust
- Champion fairness and transparency in credit – Advocate for clear, responsible, and customer-first credit experiences that empower individuals to make informed financial decisions
Our take
The world of credit can be a murky place, however, companies such as Mission Lane are being established to bring clarity to the industry. The fintech company aims to help people with low credit build their scores and improve their financial lives – this comprises an estimated 100 million people in the US.
Originally a spinoff from the fintech company LendUp, Mission Lane fits a similar mold to larger credit cards startups such as Petal, Tally, and Brex. It uses advanced technology and machine learning to expand credit access.
Despite the global pandemic providing an uncertain backdrop, Mission Lane saw more than 100% revenue growth in its early years. More recently, it strengthened its position in the market by expanding its partnership with Plaid, working together to offer additional connected solutions to underbanked customers. With these developments, Mission Lane remains well-positioned to drive financial inclusion and support for underserved communities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2022
$150m
LATE VC
Oct 2021
$150m
LATE VC
Total funding: $707.2m
Company benefits
- Work: Join an engaging culture with access to training programs and advancement opportunities
- Life: Get full health, dental, and vision benefits, FSA, paid parental leave, and 401k Company Match
- Balance: Enjoy generous PTO, flexible schedules, a Calm App subscription, and more
Company HQ
Gravel Hill, Richmond, VA
Leadership
Brandon Black
(CEO)Prior to Mission Lane, there worked at Encore Capital Group for over 15 years, while there they served as the COO, President, and CEO. The also served as the Vice President of Risk Operations at Capital One Financial Services for 2 years.
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