Sales Development Representative, Cresta

$96-125k

OTE

All hires start as SDR Level 1, with a starting OTE of $96,000.00. Progression through our four-level SDR career path is based on performance, with compensation increasing at each level. High performers can reach the top of the range within ~18 months through promotion

Junior and Mid level

New York

More information about location

2 days a week in office

Real-time intelligence for contact centers

Be an early applicant

Real-time intelligence for contact centers

501-1000 employees

B2BArtificial IntelligenceCustomer serviceSaaSSales

Be an early applicant

$96-125k

OTE

Junior and Mid level

New York

More information about location

2 days a week in office

501-1000 employees

B2BArtificial IntelligenceCustomer serviceSaaSSales

Company mission

To use AI to help people learn high-value skills and make business radically more productive.

Job

Company

Role

Who you are

We are looking for driven professionals with sound business acumen, strong technical aptitude and natural sales instincts to join our fast growing sales organization
Bachelor’s degree in Business, Marketing, Communications, or related field
1+ years prior sales experience (within a Software/High Tech company highly preferred)
Ability to work in a time-sensitive and high-volume environment
Highly competitive personality
A positive attitude: You’re a team player and you’re resilient in the face of challenges
Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it
Strong organizational skills with ability to effectively prioritize
Articulate with strong business acumen
You’re a clear, concise, and compelling storyteller across written, verbal, and visual

What the job involves

As a Sales Development Representative (SDR), you will be responsible for building pipeline through outbound prospecting and inbound qualification
You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team
Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach
Write effective and compelling messaging to engage targeted accounts
Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth
Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta
Partner with account executives to help generate meetings and sales pipeline
Create and prioritize target account and contact lists
Conduct high level conversations with executives in prospect accounts
Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated
Assist with drafting sales pitches, presentations, reference material, and other documents as required

Our take

Cresta is an innovative customer service platform which leverages artificial intelligence in order to assist sales and service agents in improving their performance. The platform identifies the best employees and analyses why they outperform their colleagues before providing personalised guidance to other members of staff.

This unique approach enables the rapid sharing of best practices, and both improves and consistently implements customer service across an organisation. The app is fully compatible with mobile platforms, effectively providing an expert at every customer touch point. In addition, the machine learning aspect of Cresta enables companies to continuously optimise their performance.

Given that businesses globally spend over a trillion dollars on customer service calls each year, Cresta has a massive opportunity if it can continue to improve this aspect of its business for its clients. The company has already been recognised as an innovator in the space, with Forbes naming it one of the best startup employers of 2026, and the expansion of its AI solutions suggests it's poised and ready to move with the times and find further success.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

129% employee growth in 12 months

Glassdoor (4.5)

Company

Funding (last 2 of 4 rounds)

Nov 2024

$125m

SERIES D

Mar 2022

$80m

SERIES C

Total funding: $276m

Company benefits

Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
Weekly lunch & learn
Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us

Company HQ

Heritage District, Sunnyvale, CA

Leadership

Zayd Enam

(Co-Founder & CEO)

Co-founded MediConnect. Dropped out of Stanford PhD computer science programme to start Cresta.

Tim Shi

(Co-Founder & Board Member)

Co-founded AI+ Club. Dropped out of Stanford PhD computer science programme to start Cresta.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

Submit your salary to help other candidates with crowdsourced salary estimates.

Share this job

View 76 more jobs at Cresta