Product Manager, Patsnap
Innovation intelligence platform
Be an early applicant
Innovation intelligence platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To deliver a best-in-class connected innovation intelligence (CII) experience to all our customers.
Role
Who you are
- We’re looking for a Product Manager who is passionate about delivering exceptional customer experiences, thrives in a fast-paced, collaborative environment, and has a love for B2B SaaS technology
- An entrepreneurial mindset and the ability to lead and execute product initiatives are essential for success in this role
- Bachelor’s degree with ideally some experience in product management
- Analytical skills and a passion for problem-solving, with the ability to follow through independently. At Patsnap, we begin with “why,” using a data-driven approach to prioritize and launch products
- Proven ability to work effectively across global, diverse, and multicultural teams
- Proficient in strategic planning, requirements writing, time management, and presenting. Attention to detail is essential
- Highly motivated, resilient, and driven; you take initiative and don’t wait to be directed
- Willingness to challenge ideas and requests with thoughtful, critical questions
- You actively seek ways to get work done and look for solutions
- Basic knowledge of user research and UX principles
- Passion for technology with a mindset geared toward innovation
- Eager to learn and develop new skills
- Experience of agile product management methodology or understanding of web/app development is a plus
What the job involves
- In this role, you’ll develop our Core SaaS platform, taking products from concept to launch. You'll play a key part in fostering a customer-centric focus across PatSnap, using data and market insights to identify needs and drive innovative solutions that increase product value
- Reporting to the Senior Product Manager, you’ll work closely with global stakeholders and customers to fully understand and define the scope of the problems you're solving. Once you identify the "why" and "what," you’ll translate these into actionable plans for the wider product, R&D, and engineering teams
- You’ll also be responsible for Go-To-Market strategy, generating and justifying the ROI needed to bring your vision to life
- Conduct user interviews and gather feedback to validate personas, workflows, and roadmap items
- Perform usability testing with design prototypes and write requirements, including competitor analysis and idea summaries
- Collaborate with cross-functional teams to deliver quality product updates
- Partner with sales to identify new business opportunities, leading client presentations and workshops
- Serve as a main point of contact for Analytics, building strong internal and external relationships
- Communicate Patsnap’s unique value to internal and external audiences
- Gather, clean, and prioritize client feedback, sharing insights with global teams for improvements and adoption
- Drive enablement by providing sales teams with collateral, tools, and training
- Prepare content for product releases and support marketing with thought leadership
- Collaborate with the support team to create customer-facing content and manage client issues
- Conduct competitive analysis to inform strategic positioning
- Work with product managers to define the Analytics business proposition
- Contribute to the roadmap and align Analytics strategies with business goals
- Collaborate with the Head of Product on short, mid, and long-term product planning
Salary benchmarks
Our take
PatSnap, which began its life in 2007 as a global patent search database, now offers a “connected intelligence platform” which leverages AI and big data analytics to allow enterprises to gain insights into markets, IPs, and competitor performance, all with the end goal of optimising their own R&D strategies.
Global spending on R&D is in the trillions, but PatSnap claims that its productivity is lower than it was forty years ago. This goes some way in explaining how the company’s popularity has skyrocketed in recent years, securing hundreds of millions in funding and opening up bases across Asia as well as in the US and the UK.
This expansion into the west has proven very lucrative for PatSnap, although it remains to be seen whether it will favour continued UK and US expansion or focus on Asia for its next phase of growth. The company's investment in its own R&D has resulted in a number of new collaborative projects, as well as the launch of its AI-powered GPT product, PatsnapGPT, that has been developed to "revolutionize IP and R&D innovation services".
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2021
$300m
SERIES E
Jun 2018
$38m
SERIES D
Total funding: $351.6m
Company benefits
- A team that feels like family: We treat you like a family member, not a staff member
- Health and life insurance: We take care of you, when you need it most
- Every day = new challenge: We challenge you to try new things
- Global footprint: We span the globe from East to West
- Wellness programs: We care about your health and well-being
- Opportunity to make a difference: We think work should be meaningful and impactful
- Employee assistance program: Confidential services to help with the realities of life
- Learning and development: We believe learning is a lifelong endeavour
- Contributory pension scheme: We help you prepare for the future
- Flexible work arrangements :We offer flexibility, when and where you need it
Company values
- Integrity: We are fair and transparent in everything we do and hold each other accountable for our actions
- Leadership: We lead by example and inspire each other to reach for new heights
- Openness: We are open and honest and share our ideas with care and consideration
- Growth: We are lifelong learners who choose resilience and grit over defeat
- Innovation: We seek out new ways to solve problems and don’t stop until we’ve created a higher standard
- Customer: Our customer is at the centre of everything we do. Their success is our success
Company HQ
Chiswick, London, UK
Articles
Leadership
Jeffrey Tiong
(CEO)Has been at the helm of PatSnap since it co-founding the company in 2007. Is also a member of the Forbes Technology Council.
Ray Chohan
(VP)Investor & Mentor with Outlier Ventures. Before PatSnap they spent eight years at Datamonitor, including a four year spell as Director of Business Development.
Guan Dian
(VP)Former Software Engineer at MooWee. Worked as an Analyst at Credit Suisse in Boston before joining PatSnap's founding team.
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