Staff Software Engineer, Invoca
$127-191k
+ Stock Options
More information about location
Conversation analytics software to grow revenue
Job no longer available
Conversation analytics software to grow revenue
201-500 employees
Job no longer available
$127-191k
+ Stock Options
More information about location
201-500 employees
Company mission
To enable revenue team to connect paid media investments to business outcomes, improve digital engagement, and convert more leads into sales.
Role
Who you are
- We are looking for an experienced and collaborative engineer who is excited by the prospect of solving new challenges in asynchronous messaging
- Extensive Engineering Experience: You have 9+ years of software development experience, with a proven background in a B2B SaaS or enterprise-level software environment
- AI and Chatbot Expertise: You have hands-on experience working in an AI chatbot/Agentic AI environment and have built conversational chatbots
- Technical Versatility: You have experience (or a strong interest) in some of our primary technologies, such as Ruby on Rails (or similar frameworks), MySQL/PostgreSQL, React/GraphQL, and HTML/CSS/JavaScript
- Strong Foundations: You possess a solid understanding of database fundamentals and design, along with competence in skills beyond pure coding, such as monitoring, performance optimization, integration testing, and security
- Agile Mindset: You have experience working on an agile team and a demonstrated passion for iterative software development, including a strong "build vs. buy" evaluation mindset
- Excellent Communication: You have effective and timely communication skills, ensuring teammates and leaders are kept up-to-date on progress, blockers, and potential surprises
What the job involves
- Build What's Next: You will have end-to-end responsibility for complex projects, building new product capabilities from scratch and making key "buy vs. build" decisions to deliver value quickly
- Drive Technical Excellence: You'll build new functionality within our existing monolith and create external services where appropriate. You will also have the opportunity to propose and drive the adoption of new technologies and architectures
- Lead and Mentor: You'll provide leadership within a self-sufficient team that includes a dedicated Product Manager and Tech Lead. You will also coach and mentor those around you, helping them grow while reinforcing your own knowledge
- Foster Collaboration: You will help create a collaborative environment for you and your teammates to deliver high-quality features iteratively, ensuring we collect customer feedback early and often
- Ensure System Health: You'll participate in an on-call rotation, quickly diagnosing the root cause of any issues in your team's services and proactively communicating about production health
- Champion an Inclusive Culture: You will actively support and contribute to diversity, equity, and inclusion initiatives at Invoca
Our take
Invoca is an AI-powered call tracking and conversational analytics platform enabling marketing, sales, customer experience, and eCommerce teams to better understand and immediately act on information consumers share via conversations, revealing exactly which campaigns are performing and delivering high returns on investments.
The company is a market leader in AI-powered conversation intelligence, serving leading consumer brands in considered purchase industries like automotive, telecommunications, healthcare, financial services, and real estate. It has continued to add new new capabilities throughout the years since its 2008 founding, to further help brands drive more efficient marketing, faster revenue growth, and better experiences in an increasingly challenging economy.
More recently, Invoca has expanded its AI-powered revenue exeuction platform with a new no-code integrations for LinkedIn Ads and Reddit Ads, buiulding on existing support from platforms such as Facebook, Instragram, TikTok, Snapchat, and Pinterest. These additions allow marketers to directly connect social ad spend to phone calls, conversations and revenue. As pressure mounts on marketing teams to provide business impact beyond clicks and impressions, this expanded social advertising ecosystem strengthens Invoca's position as a leader in conversation intelligence and performance-driven marketing.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2022
$83m
SERIES F
Oct 2019
$56m
SERIES E
Total funding: $199.8m
Company benefits
- Flexible Time Off: We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed.
- Healthcare: Invoca offers a health care program that includes medical, dental and vision coverage. There are multiple plan options to choose from so you can make the best choice for yourself, partner and family.
- Mental Well-being & Employee Assistance Program: Invoca offers well-being support on issues ranging from personal matters to everyday life topics through the WorkplaceOptions program.
- Paid Family/Medical Leave - up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members, and up to twelve weeks 100% paid leave for one’s own medical leave
- Invacation (Sabbatical): We thank our long-term team members with a bonus after seven years of service.
- Wellness Subsidy: In further support of your well-being, Invoca provides a wellness subsidy that can be applied to a gym membership, fitness classes and more.
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Leadership
Gregg Johnson
(CEO)Prior to joining Invoca in 2016, Gregg spent nearly 10 years at Salesforce, while there, he held a number of roles, including VP of Product Management (Chatter) and SVP of Product Management (Marketing Cloud). He also worked as a COnsultant at Boston Consulting Group and as a Sales/Marketing Manager at Ullink.
Peter Isaacson
(CMO)Peter is also an Advisor at Folloze and ClickZ.com as well as a Contributor to Forbes Communication Council and a Member at Revenue Collective. Previously, he was the CMO at Replicant, Demandbase, and Castlight Health. He also spent nearly 14 years at Adobe Systems, working as a Senior Director of Brand Marketing, VP of WW Field Marketing, and VP of WW Education Vertical Business.
Teresa Dietrich
(CTO)Prior to joining Invoca in 2024, Teresa was the Chief Product & Technology/Community Officer at Stack Overflow. She also served as the GLobal Head of Product & Engineering at McKinsey New Ventures and as CTO at Namely.
Michael DiFilippo
(CFO)Prior to joining Inovca in 2019, Michael was the CFO & Chief Administrative Officer at AppDirector. He also served as a VP/Division CFO (SaaS Division) at Citrix.
Ben Sullivan
(CRO)Ben joined Invoca in 2017 as a Senior VP of Sales, moving into the role of Executive VP of Sales in 2021 and CRO in 2025. Prior to Invoca, he spent 8 years at ON24 as a VP of Strategic Alliances & Business Development and VP of Worldwide Sales.
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