IT Services Intern, Amplify
Summer 2027
$30 per hour
More information about location
K-12 curriculum & assessment publisher
Be an early applicant
K-12 curriculum & assessment publisher
1001+ employees
Be an early applicant
$30 per hour
More information about location
1001+ employees
Company mission
To help educators create the next generation of scientific innovators as well as citizens who are sceptical, curious, and evidence-based thinkers.
Role
Who you are
- If you're comfortable with IT support, systems administration, and structured technical troubleshooting, and you're genuinely curious about how technology infrastructure drives seamless digital experiences and long-term reliability, this could be a perfect fit for you
- The ideal candidate will love digging into complex technical problems, bring a collaborative, ask-questions-first energy to your work, and feel excited to help maintain the secure, scalable environment that keeps K–12 learning running without interruption
- While our summer intern roles are remote positions, interns must be authorized to work in the US, reside in the US for the internship's duration, and be available full-time for the entire program, June 7 – August 13, 2027
- Education: Current enrollment in an undergraduate degree program, returning to school in Fall 2027
- Full-time availability to participate from June 7, 2027, through August 13, 2027
- Strong written and verbal communication skills
- Ability to synthesize information, identify themes, and communicate insights clearly
- Knowledge of and interest in the K–12 education technology field
Desirable
- Working knowledge of IT service management (ITSM) platforms such as ServiceNow, Jira Service Management, or Zendesk
- Exposure to operating systems including Windows, macOS, and Linux environments; comfort with basic system configuration and administration
- Background in IT support, help desk operations, or technical troubleshooting through coursework, personal projects, or prior experience
- Interest in cloud services, cybersecurity, network administration, identity and access management, or IT operations
- Excellent interpersonal and collaboration skills with the ability to work across technical and non-technical teams
- Comfort with Microsoft 365, Google Workspace, Active Directory, or similar enterprise productivity and directory platforms
What the job involves
- Amplify is seeking a resourceful and technically minded IT Services Intern to join our team this summer and help us maintain, optimize, and support the technology infrastructure that powers exceptional experiences for the educators, students, and families who use our innovative educational products
- This paid, remote 10-week internship offers the chance to make a real impact on products used by millions of students and teachers
- Throughout the program, interns will engage with Amplify's culture via product demos, team-building activities, and engagement initiatives, plus grow through a virtual speaker series featuring Amplify executives, additional product demos, and dedicated mentorship
- Support the day-to-day operations of IT service delivery, including help desk ticket management, troubleshooting, and resolution across hardware, software, and network issues
- Help identify recurring technical issues, inefficiencies, and service gaps to improve IT processes and end-user experience
- Partner with cross-functional teams to assist with device provisioning, software deployment, user account management, and onboarding/offboarding workflows
- Contribute to IT documentation, knowledge base articles, standard operating procedures, and internal service guides
- Track and manage IT assets, inventory records, and service requests to ensure accurate and up-to-date systems management
- Direct exposure to IT service management tools, platforms, and best practices used in EdTech
- Real-world IT challenges that directly support educators, students, and families
- Collaboration with IT, Engineering, Security, and Operations teams across the organization
- Contributions to meaningful infrastructure and service improvement initiatives in a mission-driven environment
- Mentorship from industry professionals at the forefront of IT services in education technology
- Exposure to IT Support, Systems Administration, Cloud Services, Cybersecurity, and IT Operations
- Hands-on training in a fast-paced, agile environment
- Opportunities to help shape the reliability, security, and efficiency of the technology infrastructure that powers K–12 learning at scale
Our take
Since launching as Wireless Generation in the year 2000, before rebranding in 2012 after News Corp acquired the company, Amplify has grown into one of the leading providers of K-12 curricula, assessment and supplemental programs for ELA (English Language Arts), Math and Science.
The EdTech market has been growing rapidly for the last decade and more, and its value is expected to surpass 230 billion by 2030. This growth means that the company has plenty of competition from the likes of Khan Academy and Kaplan Test, but the fact that Amplify is used by around 10 million students puts it in a very strong position.
After a major growth funding round in 2021, Amplify acquired digital math tools developer Desmos. This is in keeping with its commitment to strategically acquire high-performing education companies in order to expand its own tech and product offerings.
Freddie
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2021
$215m
GROWTH EQUITY VC
Mar 2021
$0.1m
GRANT
Total funding: $263.3m
Company benefits
- Full benefits: Our health insurance options include health, dental, and vision coverage for spouses, domestic partners, and children—effective on your date of hire. We make a generous contribution to all employee HSA plans, which can be used to cover eligible health expenses. We offer unlimited paid time off, a 401(k) plan with an employer match, long- and short-term disability, and employer-sponsored employee life insurance. We offer paid parental leave, backup childcare and backup eldercare. On top of all that, we also provide our full-time employees with a robust voluntary benefits program that includes coverage options for everyone in the family, including pets.
- Opportunities for inspiration: Amplify believes in the importance of supporting charitable nonprofits in the communities where we live and work. We encourage employees to support organizations that promote the welfare of children and families in the areas of education, health, and social services. One way for employees to give back is through our Volunteer Time Off program, which allows employees to take 16 hours each year to contribute to an eligible charitable or nonprofit organization.
- Tuition reimbursement: Full-time employees who are enrolled in an accredited college or university course related to their areas of work are eligible to receive tuition reimbursement.
Company HQ
Dumbo, NY
Leadership
Larry Berger
(Co-Founder & CEO)Co-founded Wireless Generation in 2000 and was CEO until News Corp bought the company in 2010, becoming President and then CEO of Amplify post-acquisition. Serves on the boards of Touch Press, the Academy of American Poets, Lapham’s Quarterly, the Institute for Sustained Attention, and the Southern Education Foundation.
Catherine Mackay
(COO & President)Catherine joined Amplify in 2014 as a Consultant of Amplify Learning. She quickly moved into the role of GM and SVP of Middle School ELA, then CEO of Amp,ify New Curriculum before becoming COO in 2018. Prior to Amplify, she spent 8 years at Tablet Hotels (acquired by Michelin) as the Head of Business Development and Director of the Operating Board.
LaShon Ormond
(CIO)LaShon joined Amplify in 2011 as a Project Manager. While at the company, she's held a number of roles and moved into the role of Chief Impact Officer in 2023.
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